While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
I bought shoes from Hollywood and vans
I bought shoes from Hollywood and vans. I sent back the wrong shoes to Hollywood. It was totally my fault but they actually kept the shoes and I got no money back. They just didn't care at all. So no money, no shoes
Every order I made from them was missing items. Horrible store, horrible workers and glad to never buy anything from them again. And of course tell everyone about it.
30 January 2021
Unprompted review
I got an email that I was selected in a…
I got an email that I was selected in a shoe raffle. But I was not because I discovered the email an hour to late. It is an extremely disappointing experience for a sneaker freak to think you have won, and the to find out that you have not. I was so sad.
Either you win or loose.
12 November 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.