Holloway Removals & Storage Reviews 

529
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, professional, and careful with all personal belongings during the moving process. Many consumers note that the working teams operate with impressive efficiency and handle heavy or awkward items with remarkable ease. Some reviewers were not happy with unexpected price increases, vague quotes, and extra charges applied unexpectedly. Conversely, a small portion of people felt frustrated by delayed arrivals, lack of updates, and poor communication regarding delivery schedules. A few individuals also mentioned difficulties with awkward furniture placement or management responsiveness during complex relocations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members were punctual, hardworking, and... See more

Service

Clients share positive opinions on service, noting that teams arrive on time and complete moves quickly.... See more

Delivery service

Users describe ambiguous interactions with delivery_service, as experiences vary significantly between... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers praised the service as... See more

Product

Consumers find product experiences to be mixed, with widespread disappointment over damaged and broken goods.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The removal team were efficient even in the rain. The only thing that could be improved on is regular updates on arrival times if they're delayed, as I was waiting around for the truck to arrive and c... See more

Rated 5 out of 5 stars

First time using Holloway and would definitely book again. The team arrived in time and were friendly, respectful, careful throughout. Nothing was an issue and we got done pretty quickly. Thanks guys

Rated 5 out of 5 stars

Holloway Removalists were a pleasure to move with. Everything from the initial quote through to the final sign-off went smoothly. Whenever I had questions, I could simply call and it was never any... See more

Rated 5 out of 5 stars

Thiago, Marcus and Mauricio were amazing. They arrived exactly on time and worked so hard to get all of our furniture loaded so much quicker than our last movers. They packed and wrapped everything an... See more


Company details

  1. Moving Company
  2. Storage Facility

About Holloway Removals & Storage

Written by the company

At Holloway Removals & Storage, we pride ourselves on delivering stress-free, efficient, and professional moving services across Australia. Whether you're relocating your home, office, or need secure storage solutions, our experienced team is dedicated to handling your belongings with the utmost care. With over a decade of expertise in the industry, we understand that every move is unique and presents its own set of challenges.

That's why we offer comprehensively tailored moving services, from professional packing and unpacking to furniture assembly and secure transport. Our modern fleet of vehicles is equipped with advanced tracking systems and protective equipment, while our well-trained staff ensure your possessions arrive safely and on time. We take extra care with delicate items, using specialized packing materials when necessary.

We are committed to providing transparent pricing, exceptional customer service, and a seamless moving experience. Our customer-first approach has earned us a strong reputation, with thousands of satisfied clients trusting us for their relocation needs. From local moves in Sydney, Melbourne & Brisbane to interstate relocations across the country, Holloway is here to make your move smooth and hassle-free. Our comprehensive services include both short and long-term storage solutions in secure facilities. Get in touch today and experience Australia's most trusted removalist service!


Contact info

4.2

Great

TrustScore 4 out of 5

529 reviews

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4.2

All reviews

(529)

250 reviews in the last 12 months

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Rated 4 out of 5 stars

Efficiency and care

We found that the men were mostly careful moving belongings and respectful of our wishes. The service was efficient. The delivery was later than scheduled which resulted in late night noise.
Unfortunately our refrigerator was switched on immediately by the mover resulting in fusion of its motor.

2 June 2026
Rated 5 out of 5 stars

Holloways are dependable

I found Holloway Removals to be efficient and reliable.. they were punctual and took care with more delicate items that were being stored. I have no hesitation in recommending them.

29 May 2026
Rated 1 out of 5 stars

Would not recommend this company

Would not recommend this company, changed dates and times consistently, called an hour before business close and advised they could not pick up our belongings and eventually came after 7:30pm. Delays in delivering our items and I regularly had to call them for updates when our things didn’t arrive when they said they would. Everything was eventually delivered 13 days after collection after lots of phone calls and days spent waiting around. Couch also was damaged with tears/black marks and fabric on draws was very dirty.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

Truck arrived in allotted time. Bruno and Jeremy worked consistently throughout the pick up and delivery, and were very polite and helpful in taking care of all belongings. I have no hesitation in recommending Holloways Removals.

1 June 2026
Rated 3 out of 5 stars

Damage and rough handling

The guys that took our furniture away were amazing.
The guys that brought it back were rough. The couch had the protective floor buttons on them, they managed to break them off and when told, they didn't even look or say sorry. There was a nail sticking out of the leg and put a deep scratch in our new timber floor
When I sent Holloway's photos they said they would get back to me.
They did and said that they take no responsibility for protecting buttons as they are glued on.
Ours were nailed on and they had snapped of the protecting lug to expose the nail that did the damage
We have used Holloways many times in the past and have recommending them to friends and family.
Time to look elsewhere

22 May 2026
Rated 5 out of 5 stars

Great experience

Being ex-military family I've had many moves, and this one was, by far, the best I've experienced. Efficient, friendly, professional, during what is a slightly stressful time. I highly recommend this company.

30 May 2026
Rated 5 out of 5 stars

Superior services and competitive pricing

From the initial consultation with Ky who provided a comprehensive and competitive quote including insurance for our move from Brisbane to the Sunshine Coast paving the way for a stress free transfer of our contents. We had 3 teams who were all outstanding, they were efficient, respectful and worked incredibly hard to deliver on time. They kept the lines of communication open and updated on schedules. They arrived when they said they would with a smile
Highly recommend the services of Holloways in all areas of packing, uplifting and delivery of our contents. Five stars ⭐️
Incredibly grateful

1 June 2026
Rated 5 out of 5 stars

The ladies were so quick and efficient…Excellent Service

The ladies were so quick and efficient and nothing was a bother, all things packed arrived in the same condition they were packed in. The guys were equally as pleasant, friendly and efficient. Everything was unpacked and they had left by the time I got there. Excellent service all round.

17 May 2026
Rated 5 out of 5 stars

Handled a Difficult Move with Absolute Excellence

I recently moved into my new penthouse and used Holloway Removals for the move. Both properties had quite difficult access, and I honestly could not have asked for a better experience.
Rafael and Bruno were outstanding from beginning to end — calm, professional, careful, efficient, and incredibly hardworking throughout a very demanding move. They handled difficult access at both locations with patience and skill, while taking exceptional care with my furniture and belongings the entire time.
I also want to acknowledge Holloway Removals as a company. Their professionalism, communication, reliability, and genuine care throughout the process were exceptional. Moving can be incredibly stressful, but the entire experience felt organised, respectful, and well managed.
I have already been recommending Holloway Removals to others and will absolutely continue to do so with confidence.
Thank you again to Rafael, Bruno, and the entire team.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, Punctual and Professional

Raj and his team arrived on time and loaded the required furniture quickly and carefully then transported it and unloaded it at its destination in an efficient and careful manner. They were pleasant, professional and did a wonderful job.

11 May 2026

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