Holiday Inn Club Vacations Reviews 

I called to confirm a hotel stay at an IHG hotel and they sent me over after to hear about a special they were offering. I was convinced to pay the $250 dollars on the phone for the 3 night stay. I got home and googled the club… there is not a single positive review of this scam.
Refund adventure so far….
I called them the same day to cancel the charge. The man on the phone emailed me a different email that I had to email saying that I wanted a refund and why. I then received a different email containing a link to a page that says “you don't have to pay anything unless you sign below.” Under that it says that it’s a cancellation in much smaller letters and you have to sign and submit it. This is the cancellation form! They are blatantly trying to trick you! I read the form and submitted it and got an email saying that now they have 14 days to review my cancellation request. I’m going to call my credit card company as soon as this charge is no longer pending and reverse the charge through them. How is this legal?!

Update:
They emailed me the next day denying my refund. I called them again and told the man on the phone that their cancellation form (which is meant to confuse and dissuade people) said I had 14 days to cancel from date of purchase and receive a refund 30 days from receipt of the request. I said i wanted to speak to someone about why my refund was denied. He gave me a whole speech and placed me on hold while he pretended to talk to someone from another department. He came back on and said they would be issuing my refund and that they would be sending me another email.

Update:
Refund received. 3 phone calls, 1 bullshit form and multiple emails later… this company should be sued for fraudulent business practices. Let me know when the class action begins.

My family and I have endured significant emotional and financial hardship due to our experience with Holiday Inn Club Vacations. We were sold the timeshare as a valuable investment, but instead faced rising costs, unavailable bookings, and broken promises. Attempts to resolve these issues, including paying a fee to Timeshares Only to sell the timeshare, brought no help and worsened our financial strain. We feel pressured during the sales process, misled by promises, and wronged by the company's suggestion to pay thousands more to exit the contract. This has been a frustrating and costly mistake, and we caution others to stay away.

Its same IHG club. Do not trust these folks. Its a scam to take your money by offering vacation that is free when you attend a marketing seminar. Too good to be true is too good to be true. Also the extetion that wsa told as free will become chargeable.

Horrible experience overall. I booked the $249 package to stay at the resort. I got put in a hotel and they charged my card $299. It should have been $199 for that package. Said they couldn't do anything about it no matter who i talked to. If they have that Horrible customer service just in the intro there is no way I am going to buy a package. They said they would look into it but never did. Never new a company with such horrible customer service.

I regret purchasing a Holiday Inn timeshare. Every time we tried to use our points through RCI, nothing was available. The maintenance fees keep increasing year after year, making it even less worthwhile. The entire sales process felt deceiving—they were enthusiastic when selling to us, but afterward, it was like we didn’t matter. Honestly, I haven’t seen any real benefits from owning this timeshare. Would not recommend

Working with Holiday Inn has presented challenges. Their contracts feel quite restrictive, which can make it difficult to move forward when that’s your goal. Booking is impossible and it is hard to find reservations. Always many extra costs. Time and money are valuable and should be spent with companies that prioritize their customers' needs. Based on my experience, I would encourage others to explore alternative options.

I really regret investing in the Holiday Inn Club Vacation Timeshare. I have regret investing in the Holiday Inn timeshare program. From the start, it’s been nothing but frustration. First off, making a reservation was an absolute nightmare and seeing the renters enjoy to best rooms. Even trying to book a year in advance for April 2023, nothing was available—no locations, no room types we wanted. We were hoping for 2- or 3-bedroom units, but apparently, that’s impossible unless you know someone in Corp or buy more points. We just booked a beach destination and the only thing we was able to see was the pool. It wasn’t anything like what we were promised. I originally bought this thinking it would make retirement trips easy and enjoyable. Instead, it’s clear it’s just going to be a financial headache. Not exactly what I had in mind for my retirement.
Within the first month of owning this timeshare, I completely lost interest. Nothing was available, no matter how far in advance I tried. Honestly, I wish I could go back and never sign up for this. Save yourself the stress and avoid this trap.

I am writing to formally express my dissatisfaction with my experience as a contract holder with Holiday Inn Club Vacations. The services provided do not align with what was promised during the sales presentation, which I found to be misleading. Additionally, the value of the offerings does not justify the costs, especially with the recurring fee increases. Despite my attempts to address these concerns and seek a resolution, I have encountered resistance and a lack of cooperation in exiting the contract.

I really regret investing in the Holiday Inn timeshare program. From the start, it’s been nothing but frustration. Let me explain why:

First off, making a reservation was an absolute nightmare. Even trying to book a year in advance for April 2023, nothing was available—no locations, no room types we wanted. We were hoping for 2- or 3-bedroom units in Florida, but apparently, that’s impossible unless you buy more points.

Speaking of that, the locations were super limited. We were looking for beach destinations, but the options felt so restricted. It wasn’t anything like what we were promised.

And don’t even get me started on the hidden costs and upselling. I was told that to get larger units or access other hotels, I’d need to buy extra points. It’s like a never-ending money pit. The whole thing feels way too expensive to maintain, especially with all the extra costs.

I originally bought this thinking it would make retirement trips easy and enjoyable. Instead, it’s clear it’s just going to be a financial headache. Not exactly what I had in mind for my retirement.

Even the experience itself was a mess. The meeting to review the timeshare wasn’t even at the hotel I was staying at—they sent me to another resort entirely. The whole thing just felt disorganized and poorly managed.

Within the first month of owning this timeshare, I completely lost interest. Nothing was available, no matter how far in advance I tried. Honestly, I wish I could go back and never sign up for this. Save yourself the stress and avoid this trap.

Extremely disappointed with our experience with Holiday Inn Vacation Club. We signed up for the timeshare but haven't had a chance to use it. The were destinations we were interested in were always booked. To make matters worse, we had to take time out of our schedule to return to Myrtle Beach for a reassurance meeting, only to be pressured into upgrading our points. It feels like a waste of money every month.
We're retired and working part-time to supplement our income. This adds even more financial stress. With my husband recovering from back surgery and unable to work for several months, we have realized we could plan vacations with more flexibilty and less expense than what you provide. It feels like we were sold something that doesn't live up to the promises made. We would never recommend this to anyone.

I truly regret ever purchasing a Holiday Inn Vacation Club timeshare. What was supposed to be an informative session turned into a high-pressure sales pitch that left me feeling stressed and cornered. Since buying it, the timeshare has been more of a financial and emotional hassle than anything helpful.
As someone with mobility issues, I’ve been especially frustrated to find that many of the resorts and facilities lack proper accessibility—things like ramps, elevators, or accommodations for physical disabilities. It’s made it really hard, sometimes impossible, to enjoy my stays.
It has become nothing but an inescapable and unusable financial burden.
I’m now working on getting this resolved and feel it’s time to end my timeshare agreement altogether.
If you’re thinking about getting one, I’d strongly recommend avoiding it. Save yourself the stress, frustration, and financial headache. There are so many other vacation options out there without all these issues!

We’ve had a really disappointing experience with the Holiday Inn timeshare program. After buying in, we quickly realized the financial commitment was way more than we could handle. The monthly loan payments, which stretch well into our retirement years, have become a huge burden. On top of that, the annual maintenance fees are an ongoing cost we just can’t keep up with.
What’s worse is the impact this could have on our family. If our kids inherit this timeshare, they wouldn’t be able to afford the maintenance fees, which leaves us feeling really guilty.
Plus, our priorities have changed. Our kids are now married with families of their own, and we honestly get more joy out of visiting them than going on timeshare vacations. What we thought would be a good fit for us just hasn’t matched our reality, and now we feel stuck in a commitment we don’t benefit from anymore.
If you’re thinking about signing up for this program, we’d urge you to really think about the long-term costs—financially, logistically, and emotionally. For us, it’s been a stressful and disappointing experience.

We feel it’s necessary to share our story, hoping that others won't have to endure the same issues we've faced. When we first purchased the timeshare, the sales representatives assured us that we would gain access to luxurious vacations at discounted rates. They made it sound like this was going to be a dream investment for our family, allowing us to travel in style without draining our savings. However, none of these promises have been fulfilled. To make matters worse, the 2-bedroom unit that was guaranteed to us from the outset has never been available for us to use. It’s incredibly disheartening to realize that what we were sold has not reflected our actual experience.

We’ve been struggling with this purchase for quite some time, and the financial strain of continuing to pay for something that doesn’t deliver its promised value has been overwhelming. It’s impossible for us to justify pouring more money into a timeshare we simply cannot use. This situation seems to have no way out.

What’s even more disappointing is the lack of assistance we’ve received in trying to resolve these concerns. We’ve made multiple attempts to contact the resort directly to address the situation, but we’ve received little to no help. It feels like once the sale was finalized, all responsibility and accountability on their part disappeared. This lack of support and disregard for our concerns only adds to the frustration and disappointment we’ve experienced.

We trusted the sales representatives, believing their assurances that this timeshare would be a valuable addition to our family’s life. Instead, it has brought us nothing but stress, financial strain, and unmet expectations. We are hoping to resolve this issue by canceling the contract as soon as possible, but so far, no one has stepped up to help rectify the situation. Anyone considering a timeshare with Holiday Inn, think twice and proceed with caution.

I regret my decision to invest in a Holiday Inn timeshare, as it has brought overwhelming financial and emotional hardship into my life. As a retired teacher living paycheck to paycheck, the timeshare has become an unbearable expense that I simply cannot afford, leaving me financially strained with little to no savings.

Every month, I struggle to meet my basic needs, including food, gas, and critical medical expenses. My health conditions, like diabetes, require ongoing treatment from specialists such as an endocrinologist, retina specialists for monthly eye injections, and a dietician, all of which are costly but essential. On top of that, my family obligations in Thailand, including travel expenses to support my wife's aging parents, add further pressure to an already challenging financial situation.

The burden of this timeshare has only added stress to my life, making it harder to focus on both my health and my family’s needs. I can’t even use the timeshare, as my circumstances don’t allow for travel, making it feel like a complete waste of money on something I can't benefit from.

This timeshare has created more harm than good, and I desperately hope to find a way out of this financial and emotional nightmare. For anyone considering a Holiday Inn timeshare, I urge you to think twice and fully assess whether this will truly suit your lifestyle and ability to manage such an expensive long-term commitment. For me, it has been nothing but a costly mistake.

Wayne Smith

We regret purchasing a Holiday Inn timeshare, and unfortunately, our experience has been far from positive. We made this investment right before COVID, excited about the prospect of traveling more. However, life took a different turn with unexpected health issues, mounting medical bills, and financial hardships that made it impossible for us to use the timeshare as planned.

Now, with plans to relocate due to my husband’s job, we need to make critical financial changes, and the timeshare just doesn’t fit into our plans anymore. Despite contacting Holiday Inn to explain our circumstances, we haven’t been met with much understanding or flexibility in trying to amicably resolve this situation.

The inability to make adjustments for unforeseen life challenges has left us feeling trapped and disappointed. We’re sharing this review in hopes that others carefully consider the long-term financial commitment and lack of flexibility when deciding on a timeshare with Holiday Inn. If your circumstances change, you might find yourself in a frustrating and stressful position.

Owning this timeshare has been one of the biggest regrets of our lives. We were made to believe this was a smart investment for our family, but in reality, it’s turned out to be nothing more than a costly and frustrating distraction. The sales team painted a picture-perfect scenario, promising that we could sell it back if we no longer wanted it. What they didn’t mention were all the restrictions, hidden clauses, and outright impossibilities that make getting out of this contract feel like an uphill battle.

We also never got what we thought we were paying for. None of the benefits or experiences that were promised during the sales pitch have come to fruition. It’s beyond frustrating to realize that the entire setup seems designed to drain as much money as possible from owners while delivering little to no actual value.

This company’s business practices feel unethical and unfair. They pull people in with misleading promises and then conveniently omit critical details until it’s too late. Sadly, we fell for it, and what we thought was going to create unforgettable memories for our family has turned into a financial nightmare instead.

If you’re considering purchasing a timeshare here, please think twice. Do your research and read reviews like this one. Don’t fall into the same trap we did! I would not wish this experience on anyone. Be cautious and protect yourself from making the same mistake.

I’ve had a really disappointing experience with Holiday Inn’s timeshare service. Due to serious medical issues, my doctor has advised me not to travel and to stay close to medical care. I’ve been wearing a medical alert bracelet for months and, because my health is unpredictable, traveling just isn’t an option right now.

Even after explaining my situation and providing the necessary documentation, Holiday Inn has shown no empathy or understanding. I reached out hoping for some flexibility or support, but instead, their response has only added more stress during a really tough time.

I expected better from a company of their size and reputation. A little compassion and understanding can make a big difference, but that just wasn’t the case here. I really hope Holiday Inn rethinks how they handle situations involving customers who are dealing with health challenges.

I purchase what is suppose to be a package for 4 days 3 nights. I called to cancel indicating I would not be able to travel and they refused to reimburse the payment. Claiming it's said the package, that it's non refundable or transferable.

I never received a package, just a receipt. Was told it was good for a year.

I am canceling before it even expires in 2025, and getting this excuse.

There is a big sales push for the person to buy, but they are fine prints that are not disclose and should be in written.

I have been an owner wit Royal Resorts in Cancun, never had any issues booking a trip.
Once I became a platinum member of HIVC, I can book up to 13 months in advance. I called and checked online for any availability at all the Resorts in the Yucatan. There is nothing available between now and 13 months from now. I checked with Expedia and they have availability at all the Resorts in the Yucatan anytime I want.
I sent emails and no response.
I am a very unhappy member.

The experience with this timeshare has been incredibly frustrating and disappointing. The costs associated with maintaining ownership are excessive, and despite my attempts to end the agreement, the company has been unhelpful. Serious personal challenges have prevented me from using the timeshare, but the company shows no care or consideration for these circumstances. On top of this, availability is almost non-existent, and the representatives offer no meaningful assistance. I strongly advise against getting involved with this company unless you’re prepared to waste money and face a lack of support when issues arise