Holiday Floridas Reviews 

284
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being incredibly patient, helpful, and accommodating when carefully organizing custom family trips. Travelers note that the booking process is consistently straightforward and stress-free, making it remarkably easy to plan magical dream vacations. Clients appreciate receiving wonderful recommendations and continuous support from knowledgeable agents until departure. Some reviewers were not happy with communication delays or unexpected price fluctuations during their arrangements. Some people also noted that managing ticket details and handling specific holiday requests sometimes required extra attention from time to time.

What people talk about most

Holidays

People report positive experiences with holidays, praising the simple and stress-free booking process.... See more

Staff

Customers had positive experiences with staff, highlighting their supportive, friendly, and professional... See more

Booking process

Clients share positive opinions on the booking process, describing it as simple, smooth, and stress-free.... See more

Service

Users describe positive interactions with service, highlighting professional communication and stress-free... See more

Price

Reviewers share mixed feedback about price, noting that while costs can be high, many find competitive deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sofia has been fantastic throughout the process of booking the holiday. Looking at all the different options that have been thrown at her and answering any questions we have in a timely manner. I thin... See more

Rated 5 out of 5 stars

Another fabulous holiday booked with Matt 😊 Have been a repeat customer now for several years and the service just keeps getting better and better. The knowledge, advice and recommendatio... See more

Rated 5 out of 5 stars

Second time of booking with Holiday Floridas. We dealt with Sofia again as she’d been so helpful first time around. Just like before, we gave her a date range, an idea of what sort of package we were... See more

Rated 5 out of 5 stars

Sending a massive thank you to Kelly for organising our holiday. She listened to our original request and came back with prices so much cheaper then anything else we had seen. Then after booking our... See more


Company details

  1. Travel Agency

Written by the company

For the love of Florida. Get ready to discover the best of Florida with us! We are determined to make sure you have the best holiday of your lives. As a team, our priority is to find a tailor made flight, hotel, car hire and attraction combination for you, that suits all your needs without costing a fortune – actually can be much more budget friendly than you have ever imagined. As our tagline suggests, we love everything about Florida. Whether it’s fun filled holidays to Walt Disney World, a value for money Villa holiday in Kissimmee or that super luxury holiday you have always wanted, we have it all in Holiday Floridas. We have invested years in the UK travel industry and have handpicked the best people who are super excited and ready to share their wealth of experience & expertise to help you choose the perfect holiday for you and your loved ones. Call us now on 0203 744 3070 and let your next holiday be like never before.


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

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4.8

All reviews

(284)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company to book with

Kelly the agent was very informative and helpful with our needs for this holiday. I requested a callback and this was done. The whole transaction from requesting a quote to booking was done with expertise.

3 September 2025
Rated 5 out of 5 stars

Personalised holidays, Kelly was brilliant

Sending a massive thank you to Kelly for organising our holiday. She listened to our original request and came back with prices so much cheaper then anything else we had seen. Then after booking our requirements changed a bit, we added extra parks and asked for private transfers to be added and nothing was too much trouble. She was so helpful, understanding and the prices were still brilliant.
We had an amazing holiday, made some fantastic memories and everything went like clockwork from start to finish. This is the first holiday where we didn't stay at 1 resort, but moved mid holiday to a second (all organised by Kelly) this was our best family holiday ever!
We have already started working out where we want our next holiday, this will include several different locations and will be returning to Kelly to organise it all for us.

28 July 2025
Unprompted review
Rated 4 out of 5 stars

Attention to detail

The service I received from Sofia was very good, I told her what I wanted and although asked her to quote for a few different scenarios she did without a problem.
I was booking a group of 10 of my family for a once in a lifetime trip so wanted to make sure it was right. Sofia's patience was commendable.
I was looking at the holiday with a couple of other agents but found Sofia to be the most helpful without being pushy.

18 August 2025
Rated 5 out of 5 stars

Florida 2026 confirmed!

10/10 customer service! Booked with HF in 2023 as well and all was great. Our trip was in 2024 and everything was incredible!

This time 2025 for our trip pending for 2026 it was just as great as the first time, all was a smooth booking process.
Sofia, who helped us - she was extremely patient with our decision making and once we had made our decision it was onwards and upwards to Florida in 2026!
We are very excited for our trip in September next year!

5 stars ⭐️⭐️⭐️⭐️⭐️ all the way!
Highly recommend for the best prices!

20 July 2025
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, and the young lady Kelly helped me all the way through from enquiring about holiday destinations to accurately booking. Kelly had a lot to deal with as Made it a little bit stressful for Kelly as I had 3 couples to book for 1 couple worked shifts and the 2 nd couple who lived in Manchester so getting the information was a double stress 😆 but we all got there in the end Thanks to Kelly and her patience with me. 👏🏼👏🏼.

11 July 2025
Rated 5 out of 5 stars

We booked a holiday through this site…

We booked a holiday through this site over a year ago to Florida for my 40th birthday and my sons 18th and they were absolutely amazing and very competitive. They were very quick to respond to any queries that I had and everything was so seamless. We had the best holiday of our lives and I just want to thank you all for making our holiday so memorable!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

This was a fantastic holiday from start…

This was a fantastic holiday from start to finish. The ease of the booking, the flights were great times there and back, it was our first time flying with virgin and would fly with them again. Floridays resort was amazing, amazing size, clean and near everything we needed, also the pool was fantastic. The deal on the six park tickets was great. The only things we wish we had been made aware of was transfers to and from airport, and also that one of our tickets for a waterpark was void as the waterpark was closed at the time of our holiday.

7 May 2025
Rated 5 out of 5 stars

Great experience

Great communication at every step of the way. They were happy to amend the quote when i kept changing my mind what i wanted. Also the cheapest out there by far

8 May 2025
Rated 5 out of 5 stars

Booked in Jan 24 and just got back from…

Booked in Jan 24 and just got back from a wonderful holiday in Orlando. Trevor was great. We even decided to swap hotel a few weeks prior to departure to stay at Universal Endless Summer instead of Hilton Seaworld and that change went seamlessly. It's still a lot of money but when we booked it no one else came close in terms of value for money for the whole package- we even had a meal included at Hard Rock Cafe at Universal which was an especially brilliant family evening. Would def recommend :)

12 April 2025
Unprompted review

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