holidaycottages.co.uk Reviews 

122,636
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 37,958 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the fantastic locations, noting that properties offer beautiful surroundings, scenic views, and easy access to nearby beaches and local amenities. Guests also appreciate the exceptional facilities, mentioning well-equipped kitchens, comfortable beds, and relaxing outdoor spaces like private gardens and hot tubs. However, some customers also noted concerns regarding cleanliness, mentioning that certain properties felt less fresh than expected or showed visible signs of neglect upon arrival. A few people also felt that parts of the accommodation required better property maintenance and general upkeep due to noticeable wear and tear over time.

What people talk about most

Location

Clients share positive opinions on location, frequently highlighting wonderful views and a peaceful... See more

Facilities

Consumers find facilities to be positive, highlighting well-equipped kitchens, comfortable bedrooms, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with comfortable bedrooms, clean... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting straightforward booking... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting a smooth, hassle-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautifully presented cottage with thoughtful welcome gifts and friendly hosts. Great amenities and a well setup kitchen made our stay very comfortable. Beautiful surroundings and a lovely outd... See more

Rated 5 out of 5 stars

We enjoyed staying in a clean modern villa which had great views and was located in attractive countryside.The house was well equipped. Being a family meant that nearby beaches, were important and t... See more

Rated 5 out of 5 stars

The bungalow was beautiful with really comfortable beds and everything provided. We've stayed in great places before but never been supplied with all the everyday essentials, washing up liquid toil... See more

Rated 5 out of 5 stars

We spent a fabulous week at this cottage, it was wonderful, had everything we needed and plenty of room. The outside space was amazing which allowed our dog to completely relax and go on long walks.... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(122,636)

36,243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning property

Very easy booking process and we were well informed throughout the stages building up to the holiday. The location was stunning and the property was immaculate with very friendly hosts.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional holiday home

Exceptional holiday home. Thanks for offering it to us.
We have always had great holidays with your company.
Great location and hopefully it will not be the last holiday we take with you.

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Beautiful site, quiet as promised

Beautiful site, like the lodge immaculate, bed very comfy. Its not perfect, some fixings tired, but so is mine in my own house. The sitting furniture was the only let down, liturraly, reclined as you sat whether yoi liked it or not. Not fit for purpose.
The lodge didnt match the advertised photos, but as good as,dont let me put you off. I would go again .

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Having filed my complaint and emailed…

Having filed my complaint and emailed twice to ask for confirmation that they had received it, I still await a response. That is just rude

6 August 2026
Unprompted review
holidaycottages.co.uk logo

Reply from holidaycottages.co.uk

Dear Roxanne,

Thank you for your feedback. We are sorry to hear that you feel your complaint has not been acknowledged.

We have requested your booking reference so that we can locate your case and ensure we have received your complaint. Once we have this information, we will be able to review the matter thoroughly and confirm that it has been investigated appropriately.

We appreciate that waiting for a response can be frustrating, and we apologise for any concern this may have caused. As soon as we receive your booking reference, we will be happy to look into this further for you.

Kind regards,
Holidaycottages.co.uk

Rated 5 out of 5 stars

Far from the madding crowd

We wanted a dog-friendly holiday ‘far from the madding crowd’, and The Cowshed fitted the bill perfectly. Surrounded by open fields, it offered the peace and quiet we were looking for while still being within easy reach of supermarkets and holiday attractions. The beds were comfortable and the property was well equipped, so we were quite happy to spend most of the week on site. The heatwave certainly helped, but we would have enjoyed ourselves even in the usual British weather. Would we go back? Most definitely.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

The booking process and the standard of…

The booking process and the standard of property supplied were outstanding. We were kept fully informed throughout the process with all arrival details supplied in good time. We will definitely use them again.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful family getaway

We had a wonderful family holiday at this lovely cottage with our children and grandchildren. It was perfect for our needs — very spacious, comfortable and well equipped.

The bedrooms and en-suite bathrooms were immaculate, and everything felt beautifully clean. The hot tub was a real treat and was thoroughly enjoyed by the family.

The surrounding area is wonderfully tranquil and serene, making it the perfect place to relax and spend quality time together. We had a very enjoyable and memorable stay and would happily recommend this cottage to other families looking for a peaceful getaway.

10 August 2026
Unprompted review

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