Holidaycart Reviews 

Full scam company saw them on a comparison site checked website out seemed OK padlock for secure payment etc. Paid then read these reviews felt sick!!. They didn't send confirmation as described and then rang me next day saying flight out is all fine but flight back is overbooked in economy so we need to upgrade. I called everything out to the Indian lady what I had read and it's not what I've bought so should get refund. She started shouting at me that I wasn't entitled to a refund etc and can get a partial one for flight back or pay an extra 300 per person. Said no not doing that and put phone down. Rang bank as pending they told me to screen shot all these reviews wait to clear and then they would help. I spoke to them the next day told them all this and that I needed a refund. I said the flights and them seats are still available and is cheaper with ba. She said let me look turns out the Indian women there just scam travel agents didn't work 4 that company but must get a cut. Again call ended
5 days later ignored there calls and they have sent my money back from pending

Do not use and if u have contact bank

Two days after booking this flight and receiving confirmation of my booking via email I received multiple calls from a London number. A voicemail was left regarding my flight. Once I called back I was told that 'I'd called back too late' and now there were no spaces on the flight, and that 'the price had now changed from when I purchased the ticket two days prior'. To fix this, I would have to pay £199. Over the phone I was told different information to what my luggage size had said on the website, and that I have not been entitled to food, baggage or a seat. I was then told that I had paid the ticket for just 'standby' rather than 'standard economy'. This was not stated anywhere on their website, nor in their terms and conditions as notified by 'sophia'. I was also told that to cancel this flight I would have to pay £250. If you are as unfortunate as me to have gone through this, please just contact your bank and do not fall for excess money to be paid to rectify this. By the looks of it, even people who have paid the additional fee have never received a ticket. Avoid at all cost. I have had persistent calling since this, do not pick up! Go to your bank!

Horrendous experience with this company,

I booked tickets at a good price and was later contacted by their customer service rep ‘Martin’ to inform me that my flights were booked without luggage and I would have to pay in excess of £400 per ticket (I had booked 5 tickets). He also informed me there was an issue with the return flight. Bear in mind the itinerary lists free luggage allowance depending on airline.

I refused and demanded cancellation, Martin was very abrupt, refused and cut the phone off.

We called and spoke to another member of staff who informed us we have to pay £400 to cancel.

I called the airlines and they confirmed all tickets come as standard with luggage.

These people are scammers, they will try to extort money from you. Avoid at all costs.

Thankfully my money was returned as it had not been processed and was still pending.

I believe the only reason my money was not taken was because I had already contacted the bank and notified both the bank and the travel agent of a pending fraudulent investigation.

Unfortunately people with fall for these scammers due to either naivety or desperation.

The are very deceptive, be cautious!

I can honestly say i have never had the high level of support that was provided to me by Misha Singh. Not only did she call to personally check my preferences for check-in but she also tried several times to give me a follow up call to make sure I knew that everything was in order.

Meisha, was absolutely brilliant and helpful with confirming all details towards my check-in

This is totally a scam. Both HolidayCart.com and HolidayCart.net should be avoided at all costs.

I booked the tickets for 4 but never got the e-tickets. They will use a low price to take your payment, then call back saying the tickets are not available and asking you to pay far more for the ticket. In my case, I paid £2518 but asked to pay full price of £5548.

They will only sent you email, but when you reply back, the email will be undelivered in error!

Since it's beyond budget, if you ask for cancellation, it will say 'not an option', then waiting until 1 day before departure, finally saying it would cancel but refund in 6-12 weeks.

Totally crap! Normal company will just cancel and full refund you as I have good experience with a good agent.

Please avoid it at all your costs.

It’s a scam, they trap you by showing very cheap airline fare and there is no luggage on the ticket and asked you £££££ to pay for luggage add on and when you asked to return the money and they don’t give nothing although no PNR was given and says that there is cancellation fee from airline and £280 our fee.

So please stay away from this company

If I was able to give this company a 0 star I would have, in fact a minus rating will still not be sufficient! The flight information on the website are extremely deceiving, displaying return flights but quoting the price for actually one way without any mention of one way ticket! Once you make a booking you get a confirmation email from holiday cart that shows the return ticket too but still quoting the one way price! What crooks they are!!! When they then send the E ticket they quote the full price, double the amount and luggage is not even included. What a joke of a company. They should be blacklisted and banned to operate in this manner online. The guy over the phone also made numerous mistakes over the phone sending me the wrong flights, getting the timings wrong and the dates wrong. Scam company, avoid at all costs!!!!!!

Brad made my experience good, NOT THE COMPANY.

I want to warn everyone about a highly concerning experience I had with Holidaycart. Initially, they display very low prices for tickets, but after booking, they demand additional money. I booked two tickets, and despite paying, I have not received any confirmation or response. When I tried to contact their customer service, I was told they would call back in 30 minutes, but no follow-up occurred.

This company appears to engage in fraudulent practices. Please be cautious and avoid dealing with them to prevent similar issues. I am sharing my experience to raise awareness and help others avoid falling victim to this scam

Scam Scam Scam👎👎👎👎👎

Booked two tickets with holydaycart and cheapflyshop. Both used the same wordings in response email. No tickets in 72 hrs. Contacted them and been told as the tickets are not going to be confirmed before 6 hrs of flight. If there is no seat wait for the next flight. No luggage is permitted.
WHAT!!!!!!
The issue is with my bank now. I will update here once theres a solution.

This company is a scam, do not book with this company, they keep calling demanding more payment for flights or tickets after taking your money straight away from your account and never offer any refund

Avoid booking here Please
Thanks

The previous reviews warning not book with this company as well as their sister company cheapflyshop are spot on.
You WON’T receive confirmed flight tickets nor the airlines booking reference or anything confirming which airline you’ve booked with once you’ve booked and paid.
The experience you’ll receive is not as you’d expect from flight companies!
I received a call 2 days after booking, advising my flight to my destination is confirmed however, NO baggage is part of the deal, not even hand luggage! It would cost myself and the rest in my group £34 per kilo extra each, as well as the return flight wasn’t confirmed. The previous reviews are correct - ITS A SCAM and they need shutting down! The way they work isn’t ethical and disgusting.
I challenged their ethics, the response I received was defensive behaviour.
I had sent an email to both companies yesterday asking whether my booking was genuine, with a copy of the reviews, both emails were bounced back as not known.
I challenged the person who called me tonight about this he said I was incorrect and that holidaycart and cheapflyshop are not the same company. He asked me was I sure? Bit of gas lighting going on! Cheapflyshop is nothing to do with holidaycart he said.
I have an email showing both email addresses to contact them regards a booking which, in fact isn’t a booking as it turns out!
If they’re going to use the same paperwork for each company, they should edit them correctly.

It’s not worth the stress to book with them thinking you’ve got a great deal - you haven’t.
book your flight with a known company. It’s worth it.

My bank is raising this further as a red flag company.

Service and information provided by Kia was very valuable

Please be warned, never deal with these guys, they keep manipulating you, you won't get your ticket even if you way for 48 hours, very manipulative and they keep changing

Good communication. Takes initiative to update on flight details changes. Booking experience online is not good though. The price shown was way lesser than the real price of the flight.

Absolute scam artists.Having read the reviews,I have had the same experience.No e-tickets arrive within 48hrs.You then get a call saying you can't take luggage.Then informed that you haven't reserved a flight,but are on a standby.I would like to know where they are based,and pay them a visit.I'm pretty sure this would then be resolved.So for anyone thinking of using this scam site,avoid at all costs.

I shikari
She was very cooperative and friendly I would recommend her services.

WATCH OUT! Asolute thief of a company!
They will lure you in with a cheap price on screen - Make you pay of it with a Debit/Credit Card and they call you to tell you that you need to pay double the amount to secure your tickets!

Going to report them to Fraud Agency and Will be taking them to court shortly. PLEASE DO NOT BOOK WITH THEM!

Zoya
She was very helpful when I contacted her regarding my brother's flight on 29 November. She provided further assistant regarding buying a ticket for me to fly in February.
Thanks