It's important to know the item and know the store specially. Don't just click a link try to research first about the store. I order an item it,s a bag but the transaction is not successful so I jus... See more
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See what reviewers are saying
Thank you for contacting me Eugene. I was worried that I will not get any attention regarding my refund request. I am glad you were here ready to help. I'll expect your immediate resolve for my refund... See more
Bob is being really helpful and my issue is being so well handled! I am very grateful for their kindness and understanding
I found Paula of the escalation team most helpful in resolving the issue I had. Well done and thank you. Mike
4.6
Excellent
117 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The staff is cooperative and is…
The staff is cooperative and is processing my concern. Glad to have it solved soon. Rating her a 5/5
28 March 2025
Unprompted review
Very helpfull and professional
27 March 2025
Unprompted review
a very thoughtful understanding
Bob is being really helpful and my issue is being so well handled! I am very grateful for their kindness and understanding
4 March 2025
Unprompted review
Alero contacted
23 February 2025
Unprompted review
The Escalation team is in touch and…
The Escalation team is in touch and helping to resolve the issue.
27 December 2024
Unprompted review
It's a rollercoaster
It's a rollercoaster. But Elsa helped me solve my problem. Thanks.
16 February 2025
Unprompted review
Good escalation support by Paula
16 February 2025
Unprompted review
Great
Alero, one of the team, is in touch and helping to resolve issues you may face.
11 February 2025
Unprompted review
Paula was very responsive
Paula was very responsive, supportive, and respectful.
15 January 2025
Unprompted review
Refund request
Thank you for contacting me Eugene. I was worried that I will not get any attention regarding my refund request. I am glad you were here ready to help. I'll expect your immediate resolve for my refund request.
25 December 2024
Unprompted review
Problem so thoroughly
Problem so thoroughly, promptly and kindly resolved. "Thank you Emerald." The guide was especially appreciated and genuine 5 star.
17 January 2025
Unprompted review
Had very good feed back from Jamal and…
Had very good feed back from Jamal and the team Responded quickly to all questions I had . A good and honest company
24 December 2024
Unprompted review
Great experience
I liked the company's policy and i really recommended.
20 November 2024
Unprompted review
Good service
6 December 2024
Unprompted review
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