Hobbii.nl Reviews 19,683

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Hobbii offered a quick response when I asked for extra information about the delivery. Initially my package was flagged as delivered by the post but I had received nothing. The next day I notified Hob... See more

Rated 5 out of 5 stars

I just discovered my passion for crocheting and it's probably my favorite activity to relax and have a good time. While researching, I found the Hobbii website and I was completely fascinated. The qua... See more

Rated 5 out of 5 stars

Great communication and updates about the delivery. Got the tracking information immediately and my big order of 12 yarns came within a week. Placed order on 10/11 and received it by 16/11. Never need... See more

Company replied

Rated 4 out of 5 stars

Great brand! There is a wide range of yarn and when they have offers, one can get yarn for a pretty decent price. However I would like to see some improvements on the shipping price. For ex... See more

Company details

  1. Yarn Store
  2. Craft Store
  3. Hobby Store
  4. Knit Shop

About Hobbii.nl

Written by the company

Hobbii is een garenwinkel voor alle garenliefhebbers in Nederland. Wij hebben ALLES dat je nodig hebt voor je volgende brei- of haakproject. Klik hier en bekijk: Wij bieden natuurlijk altijd:
- Eenvoudig en veilig kopen 🔒
- 100% tevredenheidsgarantie ❤️

Wij verheugen ons erop om je te mogen verwelkomen in onze webshop 😊

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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Rated 1 out of 5 stars

Not real discounts

Easy care classic 50% off (€3,45). Clicked on the image and the same wool was 29% off. Easy care 50% off (€3,45). Clicked on the image. Price was €4,89. Ok. So I went to the easy care big that was actually on sale for 50% off. But again €4,89 instead of €3,45. I found this out at 21pm. When I already had 12 classic in my basket. So I had to look up the pattern I wanted to make and choose new wool. Later that evening I saw that the easy care classic in my basket was €41,40 (instead of €82,80)?! And my total for 53 items was €150,37. Perfect. Went to pay. And suddenly there was €1,50 extra. Why? I didn’t add anything. Same number of items. Different price. And WHILE I was wondering where the almost extra €2 came from the price of the easy care went up and instead of a 50% discount there was 29% discount. What the …?! This just feels dishonest and ‘scammy’.

21 November 2025
Unprompted review
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Reply from Hobbii.nl

Hi Ana,

Thank you very much for your detailed feedback. We are truly sorry to hear that your experience with the discounts and pricing has been confusing and frustrating. This is of course not our intention.

Our prices and promotions may vary due to ongoing campaigns and stock status, and can in some cases be adjusted automatically. However, we completely understand how it can be confusing when prices change while you are in the process of placing your order.

We would be happy to look into this for you and clarify what happened. Could you please contact us at customerservicehobbii.com with your order number (if available) and a short description of the situation? We will gladly assist you further.

Thank you again for bringing this to our attention, and our apologies for the inconvenience. We appreciate you taking the time to share this with us.

Rated 5 out of 5 stars

Klantenservice J solve my problem for 2…

Klantenservice J solve my problem for 2 times, and I'm happy with that.
Have been use some kind of yarn, I like Hobbii friends and rainbow yarn its very nice and soft, I like to use it for to make dresses or clothes.

20 November 2025
Unprompted review
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Reply from Hobbii.nl

Beste Yawen, bedankt voor uw mooie beoordeling! 😊 Ik ben blij te horen dat onze klantenservice uw problemen heeft kunnen oplossen en dat u tevreden bent met onze vrienden- en regenbooggarens. Veel plezier met het maken van uw jurken en kleding! 🧶 Met vriendelijke groet, Anne van Hobbii

Rated 1 out of 5 stars

Delayed shipping and no contact option

Two weeks ago I placed an order for material that was listed as available. Payment was done with PayPal immediately. There are always the same excuses; sorry we are busy because we received a lot of orders.

7 November 2025
Unprompted review
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Reply from Hobbii.nl

Thank you for your review. We are very sorry to hear about your experience and the delay with your order.

Your materials were indeed shown as available at the time of purchase, so you should not have had to wait this long. We understand how frustrating this must be.

If you have not yet received assistance, please contact us at klantenservice@hobbii.nl
, and we will look into your order as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience.

Rated 5 out of 5 stars

The wool is always right and good…

The wool is always right and good quality. The order is send in a couple of hours with a notification. DHL is not always the best to deliver that is my only minus.

14 May 2025
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Reply from Hobbii.nl

Beste Frieda, bedankt voor uw 5-sterrenreview! 😊 We zijn erg blij dat u tevreden bent met onze wol. We doen ons best om altijd de beste service en kwaliteit te leveren. Wat betreft DHL, we waarderen uw feedback en zullen dat in overweging nemen. Groeten, Anne van Hobbii 🧶.

Rated 5 out of 5 stars

Good customer service

There was a mistake with my order but I was able to contact them and explain the mistake. They then handled it efficiently, correctly and with a minimum of hassle.

17 April 2025
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Reply from Hobbii.nl

Beste Katherine, hartelijk dank voor uw positieve beoordeling 🌟 We zijn blij om te horen dat onze klantenservice efficiënt en correct uw probleem heeft opgelost. Bij Hobbii staat uw tevredenheid voorop. Nog een fijne dag! 🌸 Met vriendelijke groet, Anne van Hobbii

Rated 5 out of 5 stars

Everything as described if not better…

Everything as described if not better and posting was fast and efficient

4 April 2025
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Reply from Hobbii.nl

Beste Senecal, bedankt voor uw geweldige beoordeling! 😊 We zijn erg blij om te horen dat alles naar wens was en de levering snel en efficiënt was. Happy knitting! 🧶Vriendelijke groeten, Anne van Hobbii.

Rated 4 out of 5 stars

Malaga replacement...almost

I was looking for a replacement yarn for Malaga. This is something similar, but it would have been nice to have some advice on the site to help me. This is an okay replacement, but not a perfect weight. It works up slightly heavier than Malaga.

24 March 2025
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Reply from Hobbii.nl

Beste Sue, 👋 bedankt voor uw constructieve feedback! Het spijt ons dat de vervangende garen niet volledig voldeed aan uw verwachtingen. We werken voortdurend aan het verbeteren van ons advies op de site! 😊 Met vriendelijke groet, Anne van Hobbii.

Rated 5 out of 5 stars

Good quality acrylic yarn

Good quality acrylic yarn, mega xl is 400g

22 March 2025
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Reply from Hobbii.nl

Beste Ola, bedankt voor je fantastische beoordeling van 5 sterren! 😊 We zijn ontzettend blij dat u tevreden bent met de kwaliteit van ons acrylgaren. Bij Hobbii streven we altijd naar de hoogste kwaliteit. Met vriendelijke groeten, Anne van Hobbii 🧶

Rated 5 out of 5 stars

Quick and Painless

Easy-to-order; quick delivery. Very happy with my purchase!

10 March 2025
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Reply from Hobbii.nl

Beste Teresa, Hartelijk dank voor dit fantastische review! 😊 We zijn heel blij om te horen dat u tevreden bent met uw aankoop en onze snelle levering. We hopen u snel weer bij Hobbii te zien! Met vriendelijke groet, Anne van Hobbii 🧶

Rated 5 out of 5 stars

Very nice service

Very nice service, super fast received

19 February 2025
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Reply from Hobbii.nl

Beste Klant, 😊 Hartelijk bedankt voor uw positieve beoordeling! Bij Hobbii streven we ernaar om onze klanten de best mogelijke service te bieden. Het is geweldig om te horen dat u tevreden bent met onze snelle verzendtijden! Met vriendelijke groeten, Anne van Hobbii 🧶

Rated 5 out of 5 stars

Easy to order

Easy to order, quick shipping. Fast and easy customer service when one order wasn't quite right.

23 February 2025
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Reply from Hobbii.nl

Beste Al, hartelijk dank voor uw geweldige beoordeling! 😊 We zijn blij te horen dat u tevreden bent met onze service. Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. Met vriendelijke groeten, Anne van Hobbii. 🧶

Rated 5 out of 5 stars

Very nice and varied yarn

Very nice and varied yarn, great prices (on sales;), tons of accessories and impeccable delivery. Bedankt!!!

11 February 2025
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Reply from Hobbii.nl

Beste Vi, Bedankt voor uw geweldige beoordeling en vijf sterren! We zijn zo blij te horen dat u tevreden bent met onze gevarieerde garen, prijzen en levering. Dank u voor het winkelen bij Hobbii. Veel breiplezier! 😊🧶 Met vriendelijke groet, Anne van Hobbii.

Rated 5 out of 5 stars

Wide variety of choices & free patterns

Wide variety of choices, my orders have always arrived well and quickly. The points system is nice. Monthly sales are great too.

11 February 2025
Unprompted review
Hobbii.nl logo

Reply from Hobbii.nl

Beste TDawn, 🌟 Heel erg bedankt voor uw vijf-sterrenreview! We zijn zo blij dat u geniet van ons assortiment, snelle leveringen en onze maandelijkse verkopen! Dank u ook voor het waarderen van ons punten systeem. 😊 Met vriendelijke groeten, Anne van Hobbii.

Rated 3 out of 5 stars

The delivery was exemptional but the…

The delivery was exemptional but the quality wasn't what i expected.

27 January 2025
Hobbii.nl logo

Reply from Hobbii.nl

Dear Leah,

Thank you for your review for Hobbii.

I am very sorry to hear that the quality is not what you expected.

If you want, you can return the items for free to us.

Please contact klantenservice@hobbii.nl, so that our customer service can direct you in getting a returnlabel.

Creative greetings,
Hobbii

Rated 3 out of 5 stars

Overall good experience, delivery time was my issue

Selecting the products on the website and ordering was a smooth process, the reason why I’m giving a 3 star rating is due to the delivery time. It was more than 5 working days and they delivery company re-scheduled the delivery after announcing it, which is quite annoying since I was waiting for the material to continue my project.

22 January 2025
Hobbii.nl logo

Reply from Hobbii.nl

Dear Ana,

Thank you for your feedback. We’re pleased to hear that you found the ordering process smooth. However, we regret that the delivery did not meet your expectations.

While we strive to ensure timely shipping, unforeseen delays with our delivery partners can sometimes occur. We understand how frustrating this must have been, especially when waiting for materials to continue your project. Please know that we continuously work on improving our shipping services to provide a more reliable experience.

If there’s anything we can assist you with, feel free to reach out.

Kind regards,
Team Hobbii

Rated 5 out of 5 stars

Everything was delivered fast and in a…

Everything was delivered fast and in a thick papercarton :) Thank you

15 January 2025
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Reply from Hobbii.nl

Beste Michelle, Dank u wel voor uw prachtige beoordeling! 😊 We zijn blij te horen dat alles snel en veilig werd geleverd. Wij danken u voor uw steun en hopen u snel weer te zien. Vrolijke haakjes van Anne bij Hobbii 🧶

Rated 5 out of 5 stars

Good quality and price

Good quality and price. Superclass delivery

6 January 2025
Hobbii.nl logo

Reply from Hobbii.nl

Beste J. Meadows, bedankt voor uw 5-sterrenbeoordeling. 🌟 We zijn blij te horen dat u tevreden bent met onze kwaliteit, prijs en bezorgservice! 😊 Uw positieve feedback betekent veel voor ons. Hartelijk bedankt en blijf creatief! 🧶 Groetjes, Anne van Hobbii.

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