HLTH Track Reviews 48

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's ability to monitor various health metrics like heart levels, blood pressure, oxygen, stress, and sleep patterns, finding it effortless and accurate. Many appreciate its ease of use, setup, and comfortable design, noting its long battery life as a significant advantage. The device is praised for delivering exactly what it promises, providing valuable and accurate information without unnecessary features. However, some people were dissatisfied with the blood pressure monitoring, reporting that readings were wildly inaccurate or consistently lower than other devices. A few other people also felt that the product, being a drop-shipped item from China, was a waste of time and energy.

What people talk about most

Product

Users describe positive interactions with the product, highlighting that it accurately delivers on its... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the HLTH Band and its app are... See more

Quality

Customers consistently note positive experiences with quality, praising the product for being fabulous and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product is great, it enables me to monitor my heart levels, BP, oxygen,stress and sleep patterns constantly without effort. BP measurement is especially important and with regular ,constant checki... See more

Company replied

Rated 5 out of 5 stars

I have taken delivery of an HLTH Band and I had initial problems with getting it connected. I had a call from a very helpful customer service agent called Ryan in the Manila, sorted it and now very ha... See more

Company replied

Rated 5 out of 5 stars

The ease of use and setup was great, I can now monitor what my body is doing at any given point through the day. You can compare your data from previous days etc but my only wish personally was that I... See more

Company replied

Rated 5 out of 5 stars

I must admit that I was a bit skeptical before I bought this health band . However I have found it to be a brilliant tool to monitor all the important factors like blood pressure, sleep , exercise e... See more

Company replied


Company details

Written by the company

The HLTH Band is a wearable health tracker that monitors sleep, stress, activity, and overall wellness. It provides insights to help users understand how their habits affect long-term health.The HLTH Band focuses on long-term wellness, not just fitness tracking. It helps users track sleep quality, stress levels, and lifestyle patterns to support better health decisions.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good

Its what it should be. I got this originally to track my hrv (tryna improve it) now im addicted tracking my sleep.

26 May 2026
Unprompted review
HLTH Track logo

Reply from HLTH Track

Thanks for sharing! We’re thrilled to hear you’re enjoying tracking your HRV and sleep, that’s exactly what the HLTH Band is designed for. Keep crushing those health goals!

Rated 5 out of 5 stars

Amazing for improving your sleep!

My wife got me this as part of my birthday present. She want me to take better care of myself and it's really helped. Having all that info shows me when I'm having lazy days and need to get up and move more. I'm down about 5kg already just be keeping an eye on what's going on. Sooooo simple but just so effective. Highly recommend.

26 May 2026
Unprompted review
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Reply from HLTH Track

We love hearing stories like yours! It’s amazing to know the HLTH Band is helping you stay active, track progress, and hit your goals, all while keeping things simple. Congrats on your progress so far, and thank you for recommending us!

Rated 5 out of 5 stars

I used Whoop in the past but its crazy…

I used Whoop in the past but its crazy how expensive it gets, this tracker does exactly the same stuff lol

26 May 2026
Unprompted review
HLTH Track logo

Reply from HLTH Track

Really appreciate your feedback! Our goal is to provide the same valuable insights and tracking experience at a much more accessible price. 🙌

Rated 1 out of 5 stars

If it looks too good to be true...

If it looks too good to be true...
Sadly I bought this for the blood pressure monitoring, which for my band was wildly inaccurate.
It is also not consistent in the amount it is off, so you cannot just assume it's off by so many points.
I experimented with clenching my muscles to raise my blood pressure and got an eye watering result on my cuff monitor but a very low reading on the HLTH band. It always read lower than the cuff, except for at low readings, and also seemed to only give blood pressure over a narrow range of low readings.
I'm awaiting a reply to my return request.

Added 26/05. Despite the response below from Hlthtrack dated 25/05, I have not received an email from them.

Update 12/06/2026
I started a PayPal dispute having not had a reply to my return request email. HLTH responded quickly and it turned out that I had used the wrong email address to contact them. That was my mistake.

During the PayPal dispute process, initially they suggested troubleshooting measures, but these did not improve the accuracy of the blood pressure measurements.

They then offered me a 30% refund to keep the tracker which I refused, then a 70% refund. I accepted this and they asked me “To proceed, could you please kindly close the PayPal claim/inquiry on your side? Once this is closed, we will be able to process and release the agreed 70% refund immediately.” I questioned this and was told that their system only allows them to pay once the dispute is closed. I then refused to close the dispute because this is against PayPal advice. Closing would prevent me from being able to reopen the dispute or escalate it if they did not pay. For me this request is a red flag.

Interestingly, on the day that I criticised the way the BP function of the tracker is advertised on Facebook, the HLTH Tracker disappeared from my Facebook feed after dominating it for weeks.

At no point did they suggest that my tracker was faulty and that they would send another to try.

Things then went quiet for a few days until I said that would escalate the dispute to PayPal if I didn’t receive the refund within a set time. I was then told that the refund has been made but would take 3-5 working days for me to receive. Subsequently I’ve been told that the refund has failed and that I need to wait longer.

I’ve now escalated the dispute to a claim to PayPal.

11 May 2026
Unprompted review
HLTH Track logo

Reply from HLTH Track

Hi Sally,

We’ve just sent you an email to help resolve this issue. We truly appreciate your feedback and your patience while we work to make things right.

Rated 2 out of 5 stars

Not as good as it looks.

The band seems to work but the blood pressure readings are approximately 30% lower than my proper cuff reader, so pretty pointless. But again I didn't expect perfection, just closer than that.
Steps seem close enough, SpO2 close, HRV who can verify...
Also, not a real negative as I buy a lot of products from China but I was surprised to see this is just a drop shipped item from China. Advice to the seller; be honest, most people don't mind!
If you're looking to buy, jump on AliExpress and you'll find similar products for a fraction of the cost!

20 May 2026
Unprompted review
HLTH Track logo

Reply from HLTH Track

Hi Duncan,

We’ve just sent you an email to help resolve this issue. We truly appreciate your feedback and your patience while we work to make things right.

Rated 4 out of 5 stars

This is a good fitness tracker as long…

This is a good fitness tracker as long as the wearer doesn't mind blood pressure monitoring too much - that's too far out for me. The fact that there is no subscription, just a one-off price, is admirable, they all should be like that. The customer support people are professional once you get through to them. But there is definitely delay, and a lot of confusion about UK distribution and communication. To be fair, we had a few issues, but all was sorted out in the end. I wish this new company all the best, hope they manage to iron out their teething problems.

19 May 2026
Unprompted review
HLTH Track logo

Reply from HLTH Track

Thank you for taking the time to share such detailed feedback! We’re glad to hear you appreciate the one-off pricing and that our team was able to help resolve your issues. We also truly appreciate your patience regarding the delays and communication challenges – we’re continually working to improve our UK distribution and customer experience. Your kind words and support mean a lot as we continue to grow.

Rated 1 out of 5 stars

AVOID THIS Fraudulent bunch of liars

Fraudulent bunch of liars, items are overpriced rubbish straight from temu.. is it a UK warehouse.. nope.. is it in stock in Germany... nope.. it's coming from China and by the looks are complete waste of time and energy

15 May 2026
Unprompted review
HLTH Track logo

Reply from HLTH Track

Hi Paul,

We’ve just sent you an email to help resolve this issue. We truly appreciate your feedback and your patience while we work to make things right.

Rated 3 out of 5 stars

Waiting for product before proper review

Introductory offer of £79

Said to monitor blood pressure and all things heart related.

Awaiting for delivery before proper review.

4 April 2026
Unprompted review
HLTH Track logo

Reply from HLTH Track

Thank you for your review! We’re excited for you to receive your order and try out all the features. We look forward to hearing your full feedback once you’ve had a chance to use it.

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