HJA Heating Ltd Reviews 

302
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided, often highlighting the staff's helpfulness and friendly demeanor. Many people appreciate the clear explanations, timely arrivals, and the care taken to keep work areas tidy. Reviewers also frequently mention the reasonable pricing and the honesty regarding necessary work, which builds trust. The service is often described as reliable, with many consumers recommending the company for future heating and plumbing needs. People are particularly impressed with the quick response times and the overall high standard of work, ensuring satisfaction with installations and repairs.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, efficiency, and... See more

Price

Consumers find price to be positive, with many reviewers describing the pricing as reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harry went above and beyond to make us feel comfortable with what we was doing m he explained everything and gave us some great advice. We ended up changing to a combi boiler and replacing two radiato... See more

Rated 5 out of 5 stars

We've had Harry to install a new heating system in 2019, he did an amazing job , always on time, clean ,tidy and very professional. We've since had him back to do various plumbing jobs in our house ,... See more

Rated 5 out of 5 stars

Informed us on the day as to what time to expect them. Arrived on time stated. Explained what he was going to do, when finished he checked the heating system to make sure it was working as it should a... See more

Rated 5 out of 5 stars

Spoke to Harry of HJA Heating via WhatsApp on Friday evening and explained I was looking for an engineer to alter the central heating timer in a property in Eastbourne the job was done on Monday morni... See more


Company details

  1. Gas Installation Service

Written by the company

HJA Heating are leading Heating and Plumbing Engineers in Eastbourne. We specialise in boiler installations and boiler replacements - we are approved installers of all major boiler manufacturers. As Vaillant, Glowworm and Alpha Installers, we can offer up to 10 years parts and labour warranty on all boiler installations. We are a growing Plumbing & Heating company, offering a professional and friendly service. We are proud to be recognised for providing excellent customer care, high quality workmanship and for offering a reliable service at an affordable cost. We provide free, no obligation, written quotations and we always offer great value for money. You can be assured of the quality and value of our work before you call us for a free quotation and consultation. We are fully insured and well trained Gas Safe Registered Engineers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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4.9

All reviews

(302)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Harry

Harry, fitted a new boiler for us, did a great job, nothing too much trouble. Great communication, and very efficient.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Job well done!

Harry arrived when he said he was, gave good advice, did the work without fuss and immediately brought in an electrician to remedy a problem which arose. It meant the job was finished on time. He cleared everything away. Most of all, he was very patient with a techno-phobic client!

31 January 2025
Rated 5 out of 5 stars

Excellent service from HJA Heating

I called HJA Heating when my boiler failed at the woret possible time.
Harry arrived promptly and on time, diagnosed the issue speedily and was able to carry out a repair straight away.
Will use HJA Heating again and will be recommending them to others.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Harry highly enough!

I can’t recommend Harry highly enough! He quickly identified a small leak from my immersion heater and efficiently replaced it the same week. He went above and beyond my expectations, especially given the circumstances all whilst giving me a fair and honest price (much cheaper than I’d been quoted by other companies might I add!).

Outstanding service, thank you!

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor and misleading advice given

Unfortunately we did not receive the best advice from this Engineer who condemned our boiler which in his opinion was leaking carbon monoxide. A second opinion, and a full complement of Reports and Tests later carried out revealed our boiler to be in good working order albeit that it required a few replacement parts. On further inspection of the original Report it was clear that no readings has been recorded which arose suspicion as to whether any Tests had been carried out in the first instance. Regrettably we would not use this Engineer again. It’s a shame that the video claimed to have been made wasn’t presented at the visit. If the engineer would like to send me the evidence he has then I would be grateful to receive it.

1 January 2025
HJA Heating Ltd logo

Reply from HJA Heating Ltd

Hi Julia,

Sorry you feel that way, however we do actually have video proof that your boiler was leaking carbon monoxide with our testing equipment should you wish to view it. We will always put public health and safety first even if that means condemning an appliance. It is somewhat concerning that another 'engineer' has found your boiler safe but we wish you all the best. Kind regards.

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