Hivebabe Reviews 

223
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often emphasize the incredible dedication of the support team, noting that staff members are exceptionally responsive, kind, and always ready to assist with any questions or order modifications. Many people appreciate how quickly representatives reply to inquiries and genuinely go above and beyond to ensure a completely smooth resolution. Some reviewers were not happy with the unexpected sizing discrepancies and the lengthy delivery times required for international packages to arrive. Additionally, a few individuals mentioned receiving incorrect items or experiencing frustrating shipping delays without receiving timely confirmation updates.

What people talk about most

Product

Consumers find product to be a mixed experience, often praising the lovely merchandise and helpful customer... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers expressed deep frustration over... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Customers had positive experiences with response time, frequently highlighting that support agents replied... See more

Staff

Users describe positive interactions with staff, frequently highlighting that representatives are responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered several items from HiveBabe. It takes a while to receive the merchandise but Neriah is there to hold your hand & reassure you that your order is being taken care of. Such a caring pers... See more

Company replied

Rated 5 out of 5 stars

Mia’s reassurances & positiveness pushed me over the line when I had given up on receiving my order. There were some glitches, to be expected, in the receiving process, but she kept me informed & alwa... See more

Company replied

Rated 5 out of 5 stars

After I realized I purchased my daughter the wrong color sweatshirt for Valentines Day, I reached out by email to them. Charlotte replied back to my email rather quickly and said that she was able to... See more

Company replied

Rated 5 out of 5 stars

This company is responsive, and helpful with returns. Their customer service person Charlotte is very nice. This is in direct contrast to another company I recently ordered from that ghosts you aft... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

223 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(223)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I contacted Customer service to let them know the fit was small for my comfort. They went above and beyond to rectify the situation for me. Lightweight denim on overalls is perfect for summertime.

15 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Yolanda

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Excellent customer service!!A-1!!!

I had a problem with delivery but the company was so kind and took care of the problem! I wish all online companies had customer service like this!! Great product and service!!

15 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Martha

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Worked with me graciously.

14 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Sam

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Hivebabe has been wonderful to work…

Hivebabe has been wonderful to work with. The size I ordered didn’t fit and the company was wonderful helping me get the right size.

7 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Michelle

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Customer service was super

Customer service was super! I inadvertently used the wrong shipping address, sent them a message and it was immediately corrected! Plus their clothes are adorable!

14 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear customer

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Daisy was an absolute joy to work with

Daisy was an absolute joy to work with! Excellent customers service.

10 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Nancy

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

I want to thank Daisy for the best…

I want to thank Daisy for the best customer service ever. She has gone far & between to make sure I am satisfied.
Thank you so much

13 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear DEBORAH

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Event Dresses

I ordered two beautiful dresses, but unfortunately, they were a bit too small. I reached out to the company, and they were absolutely amazing! They helped me exchange both dresses for what worked out better for me very quickly and without any issues. The entire process was smooth, and they even expedited the exchange so I could receive the new dresses in no time. Excellent customer service and great quality — I’ll definitely be shopping here again!

11 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Ludi

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Great customer service

Great customer service! I’ll definitely shop here again!

10 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Cassie

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Great service and products

Great service and products. Very fashionable choices for women of all ages.

10 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Roberta

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Customer Service is great and I highly…

Customer Service is great and I highly recommend. They replied quickly and were very helpful. Thank you!!

9 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Melanie

Hello! Thank you for your satisfaction with our customer service's quick response.

📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.

If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.

Thank you again for your trust and support. I wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Happy Customer

I absolutely love the T-Shirts from this company. As a bigger girl with larger arms the Women's Oversized Basic Crew fits great (longer sleeves). The customer service from this company is top notch! Very responsive and friendly. I recommend you give them a try!

8 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Tawnya

We are honored and grateful to learn that you are willing to recommend our store to others.

Word-of-mouth recommendations are the most sincere and powerful affirmation of our products and services, and this trust means a lot to us.

🔁 We will continue to uphold quality standards and optimize the shopping experience, striving to provide every customer with a satisfying experience worthy of recommendation and return purchase.

Thank you again for your support and trust, and wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Heidi

Heidi was very helpful.

16 September 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Mary,

Thank you very much for your high regard for Heidi and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.

We will also pass on your encouragement to Heidi, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Experienced dealing with customer…

Experienced dealing with customer service was outstanding and easy to deal with

6 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Kim,

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Will order again

Love the products and customer service was extremely fast. Will definitely order from them again.

3 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Diana,

We are delighted to learn that you are satisfied with our products and services and are willing to repurchase. This is the greatest recognition and encouragement for us, and it is also the driving force behind our continuous pursuit of quality and an optimized customer experience.

🛍️ We will continue to launch more high-quality new products, uphold our consistent high standards, and serve every customer with dedication. We look forward to bringing you more satisfying shopping experiences.

We welcome your return visit at any time. If you have any questions or suggestions, please contact us.

Thank you again for your trust and support. We look forward to seeing you again!

Best regards
Olivia

Rated 5 out of 5 stars

Thank you so much for all your help

Thank you so much for all your help . ❤️

5 October 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear LYNN,

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Everything turned out great

Had some problems with my order, but she was very kind and cordial every time I had a question I even had a return and then she accommodated my every need. Thanks again.

30 September 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear DougJill,

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Incredible Customer Service

Incredible customer service. Ordered a size too small on accident and they immediately responded and sent me a larger size within a day. Love their products and their people. Will be back for more!

29 September 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Michael,

We are delighted to learn that you are satisfied with our products and services and are willing to repurchase. This is the greatest recognition and encouragement for us, and it is also the driving force behind our continuous pursuit of quality and an optimized customer experience.

🛍️ We will continue to launch more high-quality new products, uphold our consistent high standards, and serve every customer with dedication. We look forward to bringing you more satisfying shopping experiences.

We welcome your return visit at any time. If you have any questions or suggestions, please contact us.

Thank you again for your trust and support. We look forward to seeing you again!

Best regards
Olivia

Rated 5 out of 5 stars

that when I expressed my problem, customer service immediately handled it with no problem and very quickly.

customer service was very nice to work with.

29 September 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Mary,

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Quick responses.
Thank you for all your service.

29 September 2025
Unprompted review
Hivebabe logo

Reply from Hivebabe

Dear Teresa,

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

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