History Hit Reviews 

30
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I tried cancelling my subscription through my account but it hasn't worked and I keep getting attempts to charge my account, luckily I've changed accounts so there's no money in this one current... See more

Company replied

Rated 4 out of 5 stars

I love history, so this has been a great find. Although I've only had time to watch a couple of shows so far, I'm looking forward to exploring it further soon. Good, simple platform and great content.... See more

Rated 1 out of 5 stars

AVOID AT ALL COST. Absolutely dreadful experience after receiving a gift subscription. No email/code arrived as per their website to enable setup. Ten days after it was supposed to start, nothing at... See more

Rated 1 out of 5 stars

Terrible. I signed up in December and never received an email despite being charged. I wrote support and they were confused…then just stopped writing me. But, they never stopped charging me. I logged... See more

Company details

  1. Entertainment Agency

Written by the company

History Hit brings you the stories that shaped the world through our award winning podcast network and an online history channel.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(30)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give negative stars

If I could give negative stars, I would.
Will not respond to support emails.
No access to account, says it doesn't exist.
Still having my PayPal debited.
No response to issue raised with PayPal, and it's been days.
Looks like my only option is to cancel my card.
Piece of s*#t company, who doesn't respond or give access, yet is happy to take your money. AVOID AT ALL COSTS

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Will not let you unsubscribe - avoid!!!

I can log into access.historyhit.com but not historyhit.com. When trying to cancel my subscription on access.historyhit.com I keep getting an error message saying it cannot cancel my subscription. I have emailed support and they are saying that they cannot see my email registered with an account, but they can quite easily take £7.99 a month out of my account no problem. I have explained my situation again and have had no response.

I have had to result to contacting my bank to put a block on the recurring payment. I would avoid subscribing at all costs. I have never known a subscription service that does not let you cancel.

2 April 2024
Unprompted review
Rated 2 out of 5 stars

Cancelled my subscription in December…

Cancelled my subscription in December 2023 yet they are still taking money from my bank. Dont answer emails satisfactorily. DO NOT SUBSCRIBE.

19 February 2024
Unprompted review
History Hit logo

Reply from History Hit

Hi Linda, sorry about your experience. To reiterate, we did send you instructions on how to cancel via historyhit.com/dashboard. We have since refunded your payments, we are sorry to see you go.

Rated 1 out of 5 stars

Completely inaccessible!

The very first review I read here is my experience exactly. I can't access the site, therefore I can't cancel my subscription. I mean, who wants to pay for something they cannot use? I've sent 5 emails, no response. I'll be looking for a full refund... if I EVER get a response!

15 February 2024
Unprompted review
Rated 1 out of 5 stars

Money paid and no access given

Same problem as many others. I paid for subscription, got no free trial period and no access, customer service is absolutely DREADFUL and am still awaiting reimbursement 5 weeks later. Unless you feel like just giving them.money for free, avoid at all costs.

10 February 2024
Unprompted review
History Hit logo

Reply from History Hit

Hi there, thanks for this feedback. Just to reiterate as per our support system, we did manage to get to the bottom of your issue and have issued a refund. The original reason you didn't get access to your account was due to a typo in your email when you signed up. Once we located the issue, we did issue a refund and also give you a further coupon to sign up with a further discount for a few months. I've sent you a further follow up message to make sure all the refund went through. If it didn't or there is still trouble, do reply to the email.

Rated 2 out of 5 stars

Content dissapointing

I'm dissapointed about the content on History Hit, IMO much better content available on Youtube premium with hundreds of Time Team episodes and other stuff.

Also the cancellation process on History could be easier.

5 February 2024
Unprompted review
Rated 1 out of 5 stars

Cannot get subscriptions back despite trial period.

I subscribed to History Hits and I could not easily access the channel so I cancelled my 14 day trial the next day.
I tried again using a different email address but still had a problems. I once again cancelled the subscription by contacting the support line the next day.
History Hits have taken two subscriptions from me, despite numerous emails.
They did say in one of their replies that they would cancel one of the subscriptions, I said thanks but I also want the second one done.
Today no money has been returned.
I am a pensioner and I can ill afford to have £120 taken out of my bank in this way. They have failed to honour their 14 day trial offer and I feel that I have been scammed.

1 January 2024
Unprompted review
History Hit logo

Reply from History Hit

Hey,

Thanks for your comment, looking into it I can see that this refund has already been requested and can take several days to reach back into your bank account, we have replied promptly via the customer service desk.

If you need any further help please get back in touch on support@historyhit.com

Best wishes,
Team History Hit

Rated 4 out of 5 stars

Great for history lovers

I love history, so this has been a great find. Although I've only had time to watch a couple of shows so far, I'm looking forward to exploring it further soon. Good, simple platform and great content. It's very UK/Europe-focused though, so I hope to see more international content added too.

18 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look