Skipper (formerly Jetaport) Reviews 1,277

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Looking for a hotel room block was beginning to become the most stressful part of wedding planning. Using Skipper made it significantly easier! They round up some of our hotel picks and let us see... See more

Rated 5 out of 5 stars

Using Hi Skipper made this such a seamless process for our out of town wedding. Something we thought would be dreadful never required us to do more than scroll through pictures and review deals sent t... See more

Rated 5 out of 5 stars

Skipper really has been amazing. I liked how their whole platform works where you can see the different hotels available and all their different amenities etc. Made it easier than searching the inte... See more

Rated 5 out of 5 stars

I recently secured my wedding hotel bock through Skipper, and I would give my experience two thumbs up. It was super easy, informative, and different from other sites because it was personalized. My S... See more

Company details

  1. Travel Agency

Information provided by various external sources

Skipper (previously Jetaport) discovers and books hotels perfectly fitted to your unique group. Skipper's simplified group booking experience and flexible payment options, allow travelers to easily share in the hotel savings. Whether you're planning a family vacation, corporate retreat or friends getaway, you'll have all the tools you'll need to discover and book the perfect hotel.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

It was incredibly easy to use

It was incredibly easy to use. First I called a bunch of hotels, left messages, and didn't hear back. Using Skipper, I got quotes from a number of hotels in our price range and booked them in one business day!

21 June 2017
Unprompted review
Rated 4 out of 5 stars

The experience with Meghan was great

The experience with Meghan was great! She was very responsive and made things super easy.

My only suggestion would be for the Skipper website to send an email prompt whenever an action is necessary from one of the parties. Otherwise we have to keep checking the website to see the status.

21 June 2017
Unprompted review
Rated 5 out of 5 stars

Greatly impressed and highly recommend!

I am highly impressed with this service. I had an awesome booking advisor, Rob, who walked me through everything and was in constant communication with me. I could ask a question and receive an answer within 20 minutes, by the end of the business day or if it was on off hours I would have an answer first thing in the morning. I definitely recommend this service to anyone and everyone! I didn't have a clue how to start and Skipper took so much stress and second guessing out of the process.

20 June 2017
Unprompted review
Rated 5 out of 5 stars

This company made blocking the hotel …

This company made blocking the hotel for my wedding SO EASY! They saved me a ton of time and money, as the quotes I got through the company were way better than the quotes I got on my own. And I barely had to do anything. I totally recommend this company!!

20 June 2017
Unprompted review
Rated 5 out of 5 stars

Skipper is the best!!

Great service! Looking for a hotel room block was becoming the most stressful part of my wedding planning. Skipper and Rob made the process of reserving hotel rooms for my wedding guests simple and stress free. I would highly recommend this company to family and friends.

19 June 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic and fast sevice!

Our experience using Skipper was fantastic! McGowan was super helpful and responsive. The whole process of finding the room blocks took about 2 weeks! It was great! I would definitely recommend this service to any couple looking to provide rooms for their guests on their special day.

15 June 2017
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Skipper was able to very closely meet all our room block needs and get us better rates and amenities than trying to reserve a block of rooms directly with the hotels on our own. Mind-boggling, I know, but it's real. I would recommend Skipper to everyone.

14 June 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Skipper made the process of reserving hotel blocks for my wedding guests simple and stress free. I would highly recommend this company.

12 June 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very professional staff. They work hard to find you the block of rooms you need giving you options. I'm so happy I found Skipper to book block of rooms for my wedding.

9 June 2017
Unprompted review
Rated 3 out of 5 stars

Hasn't been smooth so far

I love the idea if this service, but it hasn't been completely smooth booking courtesy blocks for my wedding. My contact was told that I didn't want to be on the hook for any costs, so I only was interested in courtesy blocks. I got a contract from one hotel which asked for a credit card number and had language that said I would be responsible for unused bookings under a certain percentage. When I questioned my contact, she advised me to go ahead and sign, but when I questioned her again, she contacted the hotel and confirmed that I would have had to pay for unused rooms. Just be sure to read your contractsbbefore signing! Now I have booked additional rooms with a second hotel, and she sent me the final contract for the first hotel and copied the wrong hotel's salesperson, so I'm just waiting to get the final contract and to get the group discount code for the second hotel. I still like the convenience of doing everything online, but I could have had this wrapped up by now if I had called directly.

9 June 2017
Unprompted review
Skipper (formerly Jetaport) logo

Reply from Skipper (formerly Jetaport)

Hi Melanie,

I am so sorry that the process has been bumpy thus far! I spoke with your Booking Advisor, and she is on top of the issue. She called the hotel this morning and the sales manager handling your block wasn't in the office yet. She will keep following up until the issue is resolved! The two hotels you requested are under the same management, and evidently the two sales manager just had a bit of mix-up. We will have these finalized for you as soon as we can! Thank you kindly for your feedback, and please accept our sincere apologies!

Meghan
Customer Experience Manager

Rated 5 out of 5 stars

Easy and convenient service

Easy and convenient service. Being outside the area of where our wedding is located, it was nice being able to explore nearby hotels and compare prices. Communication was also simple and updates were given timely.

8 June 2017
Unprompted review
Rated 5 out of 5 stars

The stress of seeking hotel blocks are gone!

Looking for a hotel room block was beginning to become the most stressful part of wedding planning.

Using Skipper made it significantly easier! They round up some of our hotel picks and let us see competitive prices - not to mention, things we would have forgotten about (like gift bags). Thank you to Meghan and team for taking the stress out of this experience and making it fun! (I always looked forward to email updates.)

8 June 2017
Unprompted review
Rated 5 out of 5 stars

I recently secured my wedding hotel …

I recently secured my wedding hotel bock through Skipper, and I would give my experience two thumbs up. It was super easy, informative, and different from other sites because it was personalized. My Skipper agent, Emma was incredible and answered every single one of my emails within a 24 hour time frame. I highly recommend Skipper. Many thanks for making the wedding planning process a little less stressful. Extra thanks to Emma... that girl deserves a promotion!

7 June 2017
Unprompted review
Rated 5 out of 5 stars

The simplicity in booking hotel blocks …

The simplicity in booking hotel blocks that Skipper provides is fantastic. As a wedding planner AND planning my own wedding, being able to look at multiple rates and locations at one time and not have to send out a million emails saves so much time and energy. I will always use Skipper moving forward with trying to find room blocks for my brides, and if I am throwing any type of event in the future.

7 June 2017
Unprompted review

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