I recently bought an outfit for my son's upcoming wedding online from Hira textiles. The dress arrived in good time but the quality of the fabric, stitching and apperance did not match my expectations... See more
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Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... See more
Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... See more
Company replied
I've been so impressed with Hira Textiles Website. I ordered an XXXL outfit on the Saturday morning and it arrived the following morning, granted I did pay for the next day delivery, it was great to h... See more
Company details
Written by the company
Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.
Contact info
536 Stratford Road, B11 4AJ, Birmingham, United Kingdom
- 07851370991
- support@hiratextiles.com
- hiratextiles.com
Hasn’t replied to negative reviews
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Very good sale
Very good sale. Quick delivery. Dress was exactly the same as in the picture. Loved it.
Bulsshit dont give my refund or reply!
I ordered online my delivery came and it was ript i sent a picture and showed them they replied after 1 day and said ok we can do a refunded discount so i said ok they havent replied back since i have sent messaged throught their email, whatsap and instagram if some one could help me report please let me know
The dress was delivered a bit late than…
The dress was delivered a bit late than expected. An average experience overall
STAINED CLOTHES - COOKING OIL
Hi again,
This is the third email I’m sending as I’ve not had any response after making various contact on WhatsApp, call, tiktok.
I received my item a week after placing my order. Firstly you said you didn’t have the colour which I originally wanted in stock, so i had to choose another colour. I went for the same design but a pink dupatta.
My order arrived on Saturday 2nd sept only to be disappointed when opening to find STAINS of oil on the kameez, and black marking on the trousers.
Tried to make contact for a refund but look likes I’m getting ignored.
Blocking me on platforms is not helping your business. Getting scammed by companies like yourselves you should be ashamed, HIRA if that’s her name should be ashamed of herself who looks like doesn’t have any humanity for the community. She’s not going to go far by scamming people for their money. I will take this further if this isn’t resolved nicely because I am not the first customer. Bureau will look into the business.
Quick delivery nice colour perfect size…
Quick delivery nice colour perfect size and the material is fabulous
Absolutely Scam
Absolutely Scam! Fought them for many months NO refund or missing item, No Money back. It looks like they doing this fraud for long time without Government punishment. Definitely will take some action against this "company "
Worst customer experience ever. Just pray your clothes don’t come damaged and you have to beg for a refund or credit note (neither of which you’ll actually get)
Ordered 2 items, which were both damaged and came late. All communication (across all platforms) was ignored or had very late replies (weeks and months).
We were entitled to a full refund but they ignored until I followed up weeks later and they finally gave a credit note. A full refund should have been given but they ceased all communication. We went ahead and used the credit note and lo and behold, it does not work. Truly the worst company I’ve ever had to deal with. I was patient yet they took advantage and continued to act in the same way. This is the second occasion it has happened. I only went back because my mum and sister really liked one of the items and wanted matching clothes.

Reply from Hira Textiles

Reply from Hira Textiles

Reply from Hira Textiles
Bad Customer Service
Their customer service is awful, they do not respond back to emails or WhatsApp messages

Reply from Hira Textiles
I was contacted promptly when my size…
I was contacted promptly when my size wasn’t available options given and a quick delivery

Reply from Hira Textiles
Beautiful suit
Loved the suit. Have received many compliments on wearing it. Fast service.
Prices are very good compare to other…
Prices are very good compare to other markets and their quality is top notch. Always delivered on time. I would recommend this seller to anyone.
The sizes were wrong I got a xxl Kurta…
The sizes were wrong I got a xxl Kurta and s salwar I am very disappointed I’ve never had this from HIRA before

Reply from Hira Textiles
The suit was beautiful!!
The suit was even more beautiful than the photo provided. Delivery came on time. Very happy with my purchase.
Great service and lovely clothes
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