Hiive Reviews 

92
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional support team for being extremely responsive, helpful, and guiding them smoothly through every single step of complex financial transactions. People deeply appreciate the clear communication, reliable platform design, and dedicated personal assistance that consistently make difficult procedures feel surprisingly simple and accessible. Some reviewers were not happy with occasional technical hurdles, specifically mentioning image verification failures, broader process uncertainties, and somewhat clunky interface elements. A few people also noted that waiting for transaction updates or trying to locate specific messages within the marketplace platform could sometimes be slightly frustrating.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Staff

Users describe profound satisfaction and appreciation for the staff, highlighting that team members are... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive representatives and... See more

Service

Consumers find service to be exceptionally positive, praising the seamless experience and reliable support... See more

Response time

Reviewers highlight positive aspects of response time, describing the team as quick and super responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This review has been updated from a week earlier. Initially, I was having an issue with the attempt at purchasing units of pre-IPO stock. I was learning their system and methods and I had not received... See more

Rated 4 out of 5 stars

I have had multiple transactions on Hiive. Overall good experience with enough support from Hiive. One thing that can be improved on is re-confirmation of buyer/seller interest and quicker cancellatio... See more

Rated 5 out of 5 stars

from the seller perspective hiive is: - very easy to navigate, even if you don't have experience with it - good, clear UI - great dashboard - lot more bids than on sites of competitors... See more

Rated 4 out of 5 stars

Overall, Hiive is great platform to trade pre-IPO secondaries! The process to list and buy / sell is straightforward and easy to get started, creating an active marketplace with many buyers and... See more


4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(92)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

great and helpful platform for private companies investing

I have been investing private companies’s shares with Hiive platform for couple month Eid now, and I find it a very great platform and convenient to use. The communication from staffs there are extremely helpful, commutative, and clear on every step I need to take. I highly recommends it to everyone who are interested in private companies investment opportunities.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Hiive knows what they are doing

I had listed my holdings on other private market sites for over a year and had no success. Hiive managed the entire sale process from attracting a willing buyer, assembling the necessary volume of securities and the vital and difficult step of securing Board approval of the share transfer. Job well done.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Transparent way to access pre-IPO deals

My experience with Hiive was excellent. The bidding process was straightforward and efficient, and the transaction timeline was well-communicated. The platform was intuitive and easy to use. Customer support was exceptional, with fast responses. Overall, I would recommend Hiive because of their seamless process and outstanding customer care, especially from Ardalan.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Making it possible to trade private equity

Trading private equity (in my case a sale of stock) is something that has been traditionally very difficult to do. It is still not easy and you must navigate very limited liquidity, fluctuating valuations, and a process that in the end requires legal contracts and exchange of funds between 3 parties (buyer, seller and company) and could be blocked/fall through along the way. It is just the nature of the transaction.

With this in mind, the process of selling shares on Hiive was as transparent and smooth as could be expected. I appreciated the ability to list my shares easily and get liquidity when I needed it. Overall, Hiive did what they promised.

1 August 2024
Rated 5 out of 5 stars

Smooth Process, Intuitive Platform

Smooth Process, Intuitive Platform, and a great UX. The transaction process was straightforward, and I appreciated the anonymity. Hiive provided useful resources and made what could have been a complicated sale feel secure and easy. I would recommend it to anyone new to navigating the secondary market.

1 October 2024
Unprompted review
Rated 4 out of 5 stars

Schedule

The Hive is a great system. I recently wrote a review regarding scheduling which I was very frustrated by. However, I am back to manual scheduling and finding it much easier.

23 January 2025
Unprompted review
Rated 3 out of 5 stars

Thanks for Trustpilot

While watching Moore's law is dead I did a bit of research to see if Light matter were public. It turned out stock was available through Hive. Checking on Hiive took me to Trustpilot. There wasn't much information but it was enough to make me avoid Hiive. Thank you Trustpilot.

24 December 2024
Unprompted review
Rated 3 out of 5 stars

No real market there, private sellers of future contracts

Most offers Im interested in are private sellers of future contracts or a fund the private person manages. Some bids are way, as in 50%+ above the ask, and nothing happens. Update: support did reply but still the shares I want are not actually available for direct transfer.

13 October 2024
Unprompted review
Rated 1 out of 5 stars

Hiive charged me $25,000 to introduce…

Hiive charged me $25,000 to introduce me to a thief, Owen Meyer. Meyer was arrested a year earlier in New Jersey on multiple drug charges and Hiive never did any checking on him. Now I have to get a lawyer to go after those incompetent bunglers at hiive.
hiive can be a total ripoff!

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Not Worth One Star

My experience with Hiive has been nothing but a disaster.

1. Poorly designed user interface (cumbersome and messy).
2. Deals available on the platform but already 100% subscribed (waste of time).
3. Your investment may not go through even after signing an agreement with them (via Sydecar) and funding it before the funding deadline because it has been oversubscribed (not a trustworthy intermediary).
4. Poor communication from Hiive: even if your investment has no chance of being accepted, Hiive won't automatically and promptly inform you about it. So you will wire the funds in vain. Then, you need to go through the refund process (waste of time and money). The refund was processed right away by Sydecar, which is a good thing.

I cannot in good conscience recommend Hiive to any serious investor.

29 May 2024
Unprompted review

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