I was in desperate need for Calcium capsules and placed an order to receive it the next the day. Super speedy and a delighted to get it processed online with ease.
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See what reviewers are saying
I am eighty six years of age and have used Higher Nature products for as long as I can remember. Those which I use regularly are omega capsules, vitamin D, zinc, astazanthin, visual eyes, sometimes a... See more
Company replied
I’ve been using Higher Nature for my vitamins and supplements for many years. The products are of the best quality and those I use for my eye care have been proved to be of benefit from hospital appoi... See more
Company replied
user friendly web site availability or nutritionalist's for advice most important I can trust the ingredients which you use which includes what the capsulecovers are made off, et cetera Members di... See more
Company details
Written by the company
At Higher Nature we take pride in providing you with great service and the best quality and most effective natural supplements possible. When it comes to health, only the best nutrition will do. We research all our ingredients and their ingredients rigorously so you don’t have to. If we don’t believe an ingredient works, we don’t use it. When you choose Higher Nature, you can be assured that you are buying supplements of the highest quality.
Contact info
10 Discovery Way, Horam, TN21 0GE, East Sussex, United Kingdom
- 0800 458 4747
- customerservices@highernature.com
- highernature.com
4.3
Excellent
17K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality and efficiency
18 December 2023
Great service from Higher Nature
Great service from Higher Nature. Website really easy to navigate to find what I needed. Package was delivered promptly and carefully.
Good pricing structure.
Highly recommend.
19 November 2023
good advice and speedy delivery.
I had advice about a product no longer available and a substitution, thank you.
always good products and a speedy delivery.
18 November 2023
Disappointed customer
I have been using some of the Higher Nature products for a few years. I just received my order and was disappointed to discover that the dates on some of the products (Omega 3 Fish Oil ) are not as long as I would need to consume within the required time advised on packaging.Unfortunately I opened the bottle before I noticed this therefore I couldn’t return it.
1 November 2023
Unprompted review
Always good
Always good. Some items not in stock maybe due to national / import shortages.
18 October 2023
Not great
The effervescent tablets takes up to 20 mins to fully dissolve. Taste is ok. Also very steeply priced. Back to berocca.
10 October 2023
Unprompted review
Good integrity
Good products, speedy delivery, there used to be a free nutritionist to give advice but don't know if that service is still available.
1 September 2023
Unprompted review
Beware of this company
Beware - send you items with very short expiration dates. I received a bottle of supplements today which at the dose recommended by Higher Nature would take 6 months to use but the best before date is only 3 months from now. Weren't cheap either. Feel conned.
11 September 2023
Unprompted review
Reply from Higher Nature
Dear Susan
I am very sorry to hear that the products you have received are not in a satisfactory condition. Please can you contact our Customer Service team at customerservices@highernature.com who will be able to investigate this further for you.
Higher Nature
delivered on time
25 August 2023
Reply from Higher Nature
Dear Susan
Thank you for the 5 stars and for taking the time to review.
Higher Nature
Reply from Higher Nature
Dear Elizabeth
Thanks for the awesome review!
Higher Nature
Great quality products!
22 August 2023
Reply from Higher Nature
Dear Wanessa
Thank you for the great review! We’re so happy you love the products!
Higher Nature
Reply from Higher Nature
Dear Alan
Thank you for the 5 stars and for taking the time to review.
Higher Nature
Great customer service and products
13 August 2023
Reply from Higher Nature
Dear Anna
Thank you so much for your positive review! We are happy to hear that you have received a great service when speaking with our Customer Service team.
Higher Nature
Reply from Higher Nature
Dear Mrs Compton
Thanks for the awesome review!
Higher Nature
Substitution
I bought these vitamins after my Subscription order failed to arrive. On contacting the company I was told they were "out of stock" and "unlikely to have any in the foreseeable future". A disappointing attitude and lack of communication on their part.
However, these vitamins appear to be a reasonable substitute.
14 August 2023
Reply from Higher Nature
Dear Pat,
I am sorry to hear that you have experienced issues with your recent subscription order. Unfortunately there have been issues with sourcing ingredients for some of our products which is affecting our stock levels. Please be assured we are working hard to remedy this, but some of the issues are beyond our control. If you would like to be contacted when the product arrives back in stock, please do not hesitate to contact our Customer Service team who will be happy to assist.
Higher Nature
highly recommended service fromm HIGHER NATURE
friendly response to my phone call & order despatcherd
swiftly & erfficiently. - all characteristic of HIGHER NATURE.
14 August 2023
Reply from Higher Nature
Dear Rajan
Thank you so much for your positive review! We are happy to hear that you have received a great service when speaking with one of our Customer Service team.
Higher Nature
Extremely good customer service and…
Extremely good customer service and delivery, thank you.
14 August 2023
Reply from Higher Nature
Dear Lynne
Thanks for the awesome review!
Higher Nature
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