Higher Hire Reviews 5,092

Reply from Higher Hire

Feb 16, 2024

Hi Sally,

Thank you for sharing your feedback with us, and I'm sorry to hear about your experience.

Firstly, I want to assure you that Kate is a real person, and you're not interacting with a machine. Regarding the redirection and email subscription, it seems there may have been a misunderstanding or technical issue. We do offer a free service where users can register through our site and receive Job Alert emails automatically. However, I apologize if this process was unclear or not what you intended.

As for the listings you encountered, I'm sorry they didn't meet your expectations. We strive to provide relevant job opportunities to our users, and it's disappointing to hear that some listings didn't align with your needs.

We take your feedback seriously and will use it to improve our services and communication processes moving forward. If there's anything specific we can do to address your concerns or if you have further questions, please don't hesitate to reach out.

Best Regards,
Liz

Reply from Higher Hire

Feb 12, 2024

Hi Yoh!

Thank you for sharing your feedback with us. We appreciate your positive comments regarding the job recommendations and our efforts to keep you updated on potential opportunities that match your profile.

We understand your frustration with not receiving callbacks from the job recommendations provided. We continuously strive to improve our matching algorithms to ensure that the opportunities we present are relevant and have a higher likelihood of success for our users. Your input helps us refine our processes to better meet your needs and expectations.

Regarding your suggestion for an option or filter to specify preferences for remote work or work-from-home opportunities, you have the option to change these settings by accessing your profile at the bottom of each email.

Please don't hesitate to reach out if you have trouble updating your preferences :D

Reply from Higher Hire

Feb 12, 2024

Hi Dawn,

We do our best to screen employers and their applications before posting jobs on our site concerning legitimacy.

Recommendations:
- Don’t submit an application to any jobs that you are skeptical about applying to
- Never pay any money for the opportunity to apply to a job or to receive training under the premise of guaranteed employment when completed.

In any event, we're sincerely sorry to hear about your experience and the frustration it has caused you. It's disheartening to learn that you've encountered multiple scams while searching for legitimate employment opportunities. We understand how this can erode trust and make you hesitant to continue your job search.

Please don't hesitate to reach out to our customer support team with any specific concerns or instances you've encountered. We take reports of scams seriously and strive to maintain a safe and reliable platform for job seekers.

Best Regards,
Liz

Reply from Higher Hire

Feb 12, 2024

Hi Harold,

We're deeply concerned to hear about your negative experience with our platform. We want to assure you that providing a safe and trustworthy environment for job seekers is our top priority, and we take allegations of scams very seriously.

We want to clarify that Higher-hire.com is committed to only listing legitimate job opportunities from reputable companies. We thoroughly vet employers before allowing them to post jobs on our site. However, we understand that fraudulent activities can still occur despite our best efforts.

We have stringent measures in place to detect and remove fraudulent job postings, and we investigate every report of suspicious activity promptly. Your feedback is crucial in helping us identify and address any issues with our platform.

Our primary goal is to connect job seekers with genuine employment opportunities. We apologize for any inconvenience or concern caused by your experience.

We encourage you to reach out to our customer support team with specific details about the questionable job postings you encountered. Your input will assist us in further investigating and improving our platform's security measures.

Best Regards,
Liz

Reply from Higher Hire

Jan 25, 2024

Hi Alissa,

We appreciate your feedback and want to assure you that we take your concerns seriously. First and foremost, we want to clarify that our platform is not a scam, and we take pride in providing a valuable service to our users. Kate, who manages our inbox, is indeed a real person, not an AI bot. While we do use automated email templates to efficiently send out a large volume of emails, it is important to note that Kate is actively involved in managing and responding to inquiries. We apologize if there was any confusion regarding the nature of our platform.

Regarding Higher Hire, our site is simply a job board that aggregates US jobs from all over the web - some are sponsored/paid by the employer, while others we aggregate to ensure we have enough job openings to give options to job seekers like yourself. Furthermore, we make every effort to ensure the accuracy and relevance of the job listings on our platform. We understand the frustration that outdated job listings can cause and continuously work to improve the accuracy of our data.

If you have encountered any issues or have specific concerns about certain job listings, we encourage you to reach out to Kate directly through our platform. She is here to assist you and address any questions or concerns you may have.

Once again, we apologize for any inconvenience you experienced and appreciate your feedback as it helps us improve our services. If you have further questions or if there's anything else we can assist you with, please feel free to contact us.

Best Regards,
Liz

Reply from Higher Hire

Jan 23, 2024

Hi! Thank you for taking the time to provide your feedback. Regarding your concern about researching companies to ensure legitimacy, we share your commitment to user safety. We have stringent measures in place to verify the authenticity of job listings on our platform.

In any case, We're delighted to hear that you've found a variety of positions, both local and remote, through our platform. It's our goal to connect users with diverse and legitimate job opportunities.