High 5 Casino Reviews 

3,582
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 408 reviews, reviewers had a great experience with this company. Customers consistently praise the extensive variety and high quality of games, highlighting engaging graphics and the potential for consistent winnings. Many commend the exceptional customer support, describing the team as friendly, helpful, and efficient. Reviewers also appreciate the user-friendly platform, smooth gameplay, and quick, hassle-free payout and verification processes. However, some customers noted difficulties with game mechanics, such as the diamond feature not yielding significant wins or progression through Elite levels feeling impossible. A few other people also felt customer support was difficult to reach or unresponsive. Some reviewers also experienced challenging verification processes, login problems, and concerns about tax implications on winnings.

What people talk about most

Product

Customers had positive experiences with the product, praising the wide variety of games, their engaging... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing significant dissatisfaction,... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting quick payouts,... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the responsive and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the platform to be a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform is GREAT! The games are fun to play AND you can actually win some decent spending cash. The support team is awesome. IF you ever run into a problem they will be there to help fix it in a... See more

Rated 4 out of 5 stars

This is an updated review. I wanted to change my opinion from 2 to 4 stars .when it hits it hits and when it doesn’t it’s still a bummer.  but nevertheless I enjoy playing daily…

Rated 4 out of 5 stars

Well winning of course!! I have been with modo for ever and was winning a good bit but I came to high 5 and I'm winning a lot more haven't hit big yet but hopefully soon

Rated 5 out of 5 stars

I love and recommend High5 to everyone that loves to play. Their platform is easy to maneuver through and has a ton of games. Of all the other online casinos this one is my top rated and favorite. The... See more


Company details

  1. Casino

Information provided by various external sources

High 5 Casino an online casino made by one of the premier game creators in the casino industry, High 5 Games. With one of a kind enhanced games, High 5 Casino is the Home of Slots. You can play for free or wager with us for your opportunity to win. Experience real vegas slots at home or mobile slots on the go. Find our app in the Apple App Store, and Android users can download straight from our website.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(3,582)

403 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These guys along with LuckyBitsvegas…

These guys along with LuckyBitsvegas used to be pretty awesome. Then the owners wife got involved in the business and utterly destroyed it with greed, lies, BS and all around tragically awful decisions. Now they have:

- Aworthless daily
-Even more worthless VIP
-Terrible bonuses
-Absolutely NO gratitude to loyal and paying players
-Slow awful website all around
-Pure garbage house games (literally all are completely trash and lie about their RTP so obviously it hurts)...

and best of all...

-They dont pay out and will ban you for whatever reason they decide to make up to do so to avoid pay outs.

Oh... And they banned the guy on reddit who runs the sweeps casino sub reddit thats the biggest one instead of pay out his obviously decent size referrals bonus. Such a trash company now. Dude let his wife get her narcissist hands on it and she decided she wanted more....more...MORE! ALWAYS MORE! And destroyed a once great sweeps site(s). Maybe if the owner had grown a pair he wouldn't have allowed her to ransack his business. Oh well!

Take your business elsewhere. This site is now utterly and objectively not worth giving a single penny to. Period.

1 June 2026
Unprompted review
Rated 2 out of 5 stars

I have been writing AMOE requests to…

I have been writing AMOE requests to High 5 Casino for over a year and have become increasingly frustrated with the lack of communication regarding my submissions. Whenever I reach out for assistance, I receive the same generic response, with no clear information about the status of my AMOE entries.

I have carefully reviewed the platform’s AMOE rules and guidelines multiple times to ensure that I am following all requirements correctly. As far as I can tell, my submissions meet the stated guidelines, yet I have not received any meaningful explanation or resolution.

I enjoy playing on High 5 Casino, but after more than a year of submitting AMOE requests and trying to get answers, I feel that my concerns are not being properly addressed. I would greatly appreciate a detailed review of my account and AMOE submissions, along with a clear explanation of any issues that may be preventing credits from being awarded.

Better communication and transparency would go a long way toward improving the player experience.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Good gaming

Love this platform, if you cash out to a debit card you can receive a payout same day!!!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Consistently fair

Consistently fair - customer service can be slow if it's not a money question but I understand that.

One of the only social casinos where I've had consistent successful redemptions.

28 May 2026
Unprompted review
Rated 1 out of 5 stars

High 5 Casino discriminates against Tribal ID cards and Native Americans who have them!

Well, I was enjoying myself playing slots and I started winning. Soon after I started winning, they kicked me off the slot I was playing and told me I needed to submit photo front and back of my ID card and a selfie. Well I attempted to do that several times but their automated system kept rejecting my government issued tribal ID card. Keep in mind that the system they use goes through the KYC verification. My tribal ID is listed as accepted forms of identification on the KYC website. Well after their system refusing my ID, I submitted a support ticket to their verification department requesting a manual review by an authorized supervisor or manager and received a generic response each time telling me to go through the automated system. High 5 casino is discriminating against native Americans and tribal identification cards by refusing to comply with the KYC guidelines that it claims to go by. This is unacceptable behavior from high 5 casino!

28 May 2026
Unprompted review
Rated 3 out of 5 stars

My experience

Okay, so I've done pretty good on this site. However, lately something has changed. First, I gotta say, it's IMPOSSIBLE to get hold of customer service. I did two cashouts and both were paid but then my account was placed on an "internal review" and I have no idea why. I have tried to contact them via email and social media over 10 times and NOT ONE RESPONSE. I'm not sure what is going on but it's not a good look. I've won the site, so that's not an issue, but the communication and the locking of my account is crazy.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great gaming platform waiting for my…

Great gaming platform waiting for my cash out doesn't usually take too long hopefully it comes through pretty quick and great customer service I'll keep you posted when I get paid out so I was paid out within two and a half hours they Rock honestly honestly I got to hit again tonight so we'll see when that pay out comes but keep it coming good job at 5:00

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute liars

Absolute liars. At one time this site was good it has not been for quite sometime. They “ claim “ 96% payback NOT more like 69%. They cannot back this statement. From what I understand they are having financial difficulties and that is why you cannot win! Don’t waste your time or money. Try MODO or Mr. Luck these sites you actually have a clean shot. These people are liars and should have to prove the ridiculous statement on 96% payouts. Shame on you!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Slot goddess Lisa is amazing

Slot goddess Lisa is amazing! I love watching her live stream every Monday night and you even have a chance to earn real SC! High 5 Casino is so much fun. I love sitting and playing the slots at night. Definitely worth a check out and don’t forget to watch Lisa live stream on Mondays.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

High 5 casino is so fun

High 5 casino is so fun! What makes it unique is that Slot Goddess Lisa gets on Kik once a week and plays where users can watch in real time, plus she does giveaways which is super fun!

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Something is up with the location…

Something is up with the location permission section because at times it lets me play and at times it doesn't. I try to contact support but I never have patience to wait til I get answered so.....I play the other casinos...

15 May 2026
Unprompted review
Rated 1 out of 5 stars

I have dropped about a 100 on every…

I have dropped about a 100 on every single sweep casino legal in Georgia and this is one of the worst 100 bucks .40 spins not one bonus not one 10x plus STAY away dropped 20 on stake mins before this review and already withdrew and recieved 2k and this happens often this site is trash

17 May 2026
Unprompted review
Rated 2 out of 5 stars

Changed over the years

This online platform used to be really good you could win and you could play a lot and the last year it seems like all I do is just put in money and I’m not really winning. I ended up deleting my account just so I don’t waste money on this website so that’s all I can tell you on my part.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Won money can't redeem

Won money, completed verification, went to redeem and they locked my account. Customer Service is non existent. Scam!!! Avoid!!!. Want a good casino try American Luck or CrownCoins at least you can redeem your winnings with them!

9 May 2026
Unprompted review
Rated 2 out of 5 stars

Initial sign up was fine BUT....

Well the initial sign up was fine, everything went smoothly I was done and ready to go in under 15/20 mins. Then they HAVE to do a MANUAL verification on top of the already auto approved one (Because apparently even they don't trust their automation. Except when it's their only form of customer service, the one that SHOULD have a real person.) Anyway so I couldn't do anything (no buying, no playing anything including play money) except claim my dailies until they did their manual verification. Well that took 9 days (it should absolutely not take any extensive amount of time to look at 2 photos. It takes <5 secs I've done the same crap before you can do thousand+ an hr. It's 90% pure laziness and not giving a damn, 8% under employment, 1% just being a dik and 1% misc) so by then all the starter offers had expired and on top of it I've been unable to hit anything above like $2 a couple times on $0.20-1 bets, all kinds of dud bonuses. But so far I'm down $300+ and still absolutely no response from a real person on multiple platforms (the AI will repeatably tell me "it's a shame I couldn't buy because of the wait"and then proceed to tell me "I should have bought them in a more timely manor," 🤬.) Was thinking about starting the account over, hoping they verify me fast enough, but I'm just going to call it quits after all that headache, no responses from anyone and being blamed for THEIR screwing me over. Plus I'm pretty sure theres only 2 employees, the money guy and a computer guy because its a damn ghost town for human interaction.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

stay away

I used to like playing there, until every time I would buy coins it would tell me it failed, but the money came out of my account. they told me it would be replaced by my bank which was a lie. many many times stay away from there

5 May 2026
Unprompted review
Rated 5 out of 5 stars

The best site ever

High5 remains one of my favorite platforms to enjoy. The jackpot feature is fantastic! Even as a newcomer, you have a strong chance of winning a jackpot. They offer a wide variety of games and many discounted packages. I truly love everything about this site!

2 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look