higarden Reviews 

142
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the rapid delivery and efficient order processing, often noting that products arrive quickly. Many consumers appreciate the high quality of the items, finding them exactly as described, alongside competitive pricing. The service is consistently praised for being excellent, with an easy-to-navigate website and well-protected packaging ensuring a positive overall experience. However, some customers also noted occasional issues with delivery, such as packages being lost or experiencing problems with the courier system, sometimes involving disputes between shipping companies.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Product

Users describe positive interactions with the product, often highlighting its good quality and accurate... See more

Price

Customers consistently note positive experiences with price, often highlighting good value and competitive... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the overall... See more

Order

People report ambiguous experiences with their orders, with some customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There aren’t enough kind words I could use to describe the experience I had with Higarden. I placed an order. They shipped it right away. Unfortunately, there was a problem with the delivery as it... See more

Rated 5 out of 5 stars

I am very happy with my experience at Higarden. The website is easy to use, the order was processed quickly, and the delivery was fast. The products are high quality and exactly as described. Customer... See more

Rated 5 out of 5 stars

The price was great for the product I was looking for. The shipping was quick and I was informed promptly that the shipping service would be changed at no additional cost to me.

Rated 5 out of 5 stars

Store stocked up really nicely 👍 website working properly and easy to navigate 👍 fast delivery and good packing 👍 One thing i would love to see is CoD system. At least for people with account wh... See more


Company details

  1. Garden Center

Written by the company

Higarden is the biggest growshop on the Czech market. We have thousands of items on stock and experienced customer support team, ready to help you with anything you might need. Need something special? Write us and we thing of something!


Contact info

4.8

Excellent

TrustScore 5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(142)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb experience

Superb experience. A lot of options, competitive prices and fast shipping. I made a mistake and ordered the wrong item, I sent an email hoping it was not too late and got a response instantly. They were able to change the item and didn’t even charge me for if (it was 4 euros more expensive, not a lot but still I appreciate the commercial gesture) I can’t recommend enough higarden, I will use this website in the future for sure, thanks!

5 May 2025
higarden logo

Reply from higarden

Hello,

Thank you for your amazing review! We're delighted to hear about your positive experience with us. Offering a wide range of options, competitive prices, and fast shipping is what we strive for, and we're glad we could meet your expectations.

Mistakes happen, and we're happy we could assist you promptly and make the necessary adjustments to your order. Your satisfaction is our priority, and gestures like this are our way of showing how much we value our customers.

We truly appreciate your recommendation and look forward to serving you again in the future!

Best regards,
Higarden.eu

Rated 5 out of 5 stars

Thx from Finland

Thx from Finland. Fast, descreet delivery.

27 April 2025
higarden logo

Reply from higarden

Thank you for your feedback!

We’re delighted to hear that you were satisfied with our fast and discreet delivery. Greetings to Finland, and we look forward to serving you again!

Best regards
Higarden.eu

Rated 5 out of 5 stars

Great price

Great price

23 April 2025
higarden logo

Reply from higarden

Thank you for your feedback!

We’re thrilled to hear you’re happy with our prices. We always strive to offer the best value for our customers.

Best regards
Higarden.eu

Rated 5 out of 5 stars

Really good online shop with huge…

Really good online shop with huge Sortiment and good prices. The packaging for shipping is really good ;) with foil around the box. Thanks.

4 December 2024
Unprompted review
higarden logo

Reply from higarden

Thank you for your great review! We’re glad you appreciate our selection, prices, and careful packaging. We look forward to serving you again at higarden.eu!

Rated 5 out of 5 stars

Fast delivery and nice shop

Fast delivery to germany and nice shop. Thank you guys!

27 April 2024
Unprompted review
higarden logo

Reply from higarden

Thank you so much for your kind words!

We’re thrilled to hear that you enjoyed our fast delivery to Germany and found our shop to your liking. Your support means a lot to us!

Looking forward to serving you again soon. 😊

Best regards
Higarden.de

Rated 5 out of 5 stars

I ordered my products without…

I ordered my products without consulting with the bi boss at home 😂 and 2 days after the order I had to cancel unfortunately. I called the guys from Higarden and they were super supportive and understanding! On the same day I had my money back with the promise to them that for sure when things change at home I will order once more from them 🫡

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Top service, top quality and very friendly!

Very fast shipping to Germany although there is a lot going on at the moment due to legalization. The customer support has expert knowledge and is very nice. My questions were answered quickly and nice gifts were included in the package, which I was very happy about. They are also very quick to help with problems. Top service, top quality and very friendly!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

After I couldn't get anything through…

After I couldn't get anything through legalization in Germany, I came across the guys from higarden.eu. I'm totally thrilled, ordered on Monday, everything was there on wednesday!!! I can only recommend the store and will order more from them. thank you and keep it up!

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Got told a Mother Nature bucket was…

Got told a Mother Nature bucket was better than the TNB CO2 I have been using forever so I bought one. Never been so disappointed in my life…… no longer going to this shop. These buckets suck they do not work.. garbage. Way more expensive than the TNB they sold which was way way better. Not impressed at all. DO NOT BUY A MOTHER EARTH BUCKET.

11 December 2023
Unprompted review
higarden logo

Reply from higarden

Hello,

we're very sorry to hear about your experience with Mother Earth. It is possible that it was a defective piece. If this is the case, please contact us and we will be happy to work out a suitable solution for you.

Rated 5 out of 5 stars

Best shop

after 1 year im still with these guys,wonderful support! Love ya guys,hope you working this way!

29 September 2023
Unprompted review
higarden logo

Reply from higarden

Thank you for your support!

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping, and very safely packed.

1 October 2022
Unprompted review
higarden logo

Reply from higarden

Thank you, we're glad that you were satisfied with our service.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, perfect service

2 August 2022
Unprompted review
higarden logo

Reply from higarden

Thank you for using our services. We're glad you were satisfied.

Rated 5 out of 5 stars

Speed and discretion

Appreciate the speed of order delivery and discretion

30 June 2022
Unprompted review
higarden logo

Reply from higarden

Thank you! We're looking forward to your next order.

Rated 5 out of 5 stars

Good choice

This e-shop was recommended to me by my czech friend. It seems they are just starting with the english version of the e-shop (sometimes you can still find czech text), but I was satisfied with the order. I had a few questions and I got an answer to them all.

27 June 2022
Unprompted review
higarden logo

Reply from higarden

Thank you, we try to provide the best customer service possible. If you take a few minutes and let me know which parts aren't translated, I'd be very glad. It's still a work in progress, and input is much appreciated.

Show reviews in all languages. (142 reviews)

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