Hicustore Reviews 16

Very impressed with my purchase from Hicustore. The website was very user-friendly, and my customized order arrived exactly as I designed it. It was packaged securely and arrived quicker than expected. Great value for the money, I will definitely be shopping here again.

Purchased two cards and spent over 200$
Paid for vip service never was contacted
Waited weeks and contacted them
One came 3 weeks from order
The other came over a month after ordering
The cards were not holographic as I paid for
Also mislabeled
Do not waste your time

I was very sceptical of this site because of the reviews here and the website just looks fishy. But I decided to take the chance and order half of what I wanted anyway. To my surprise it actually came which is why I give it 2 stars instead of 1. I ordered 2 couples cards in “psa” grading case and I ordered it specifically in classic style and NOT the limited Christmas style. I wanted to give it to my girlfriend for Valentine’s Day in February. They made the cards with big Christmas threes in the background which ruined the beautiful beach sunset pictures I send them, which I was obviously not happy with when I specifically ordered classic them and not the Christmas theme. I wrote them and offered to buy 2 more cards if they could remake my original order and fix the mistakes. They refused and offered me 10% refund and digital fotos I can’t use. I then requested a refund and that’s when they just decided to stop all communication. There’s many companies out there that makes these cards and the same stuff, so I would probably chose another site to buy from. This site doesn’t care about it customers and doesn’t follow the law.

Do not buy anything from this company. I didn't get a shipment email from them for over a month until I sent an email about it. Then when I finally got it......SMH. I got something customized with a picture I put in the website and they used AI to change the picture entirely!!!!!!!!! Why did they not just use my high quality picture that I put in the website???? Awful experience. I spent to much money for it to get fkd up this badly

I ordered the product on the 15/11 as a Christmas present and it arrived on 27/11. Unfortunately it arrived damaged and their website quoted if they were made aware of it within seven days and a replacement would be sent. On the day it arrived I emailed the company with the images of the damaged product they offered a 20% discount and for me to keep the product. As this was a present, this was not an option so I emailed back asking him for a replacement on 28/11. I then had to chase a further 6 times as I had not been told when the replacement would be sent eventually on 22/12 I asked for a refund which only 50% was offered. I accepted as it was unlikely I would be receiving a replacement or full refund. It is a shame as the product itself was not too bad but definitely not worth the money. I suggest to avoid this company and pay an actual artist to design something rather than spend more money for a mediocre AI generated product.

Total scam- I paid $100 and received nothing, despite being promised a refund.

Scam. Said they delivered it but nothing arrived. Customer service not answering. Don’t waste your money.

It perfectly delivered on my expectations in terms of design, quality and the product itself. The company were amazing to deal with and deliver ⭐️⭐️⭐️⭐️⭐️ service and product

Absolutely fantastic work. There are 2 websites: .co and .com
I used the .co one for pokemon-style cards of my 2 dogs. The results were much better than I could have dreamed of.

Absolutely brilliant! Ordered a custom Pokemon card of my dog and it’s just brilliant!!

If you’re unsure - GO FOR IT. The product is top quality and their customer service department respond to queries quickly and professionally.

Did I mention the card is awesome?

Great product! They delivered everything fast and I wad thankful they are legit. You don't know sometimes online shopping is full of fake stuff but I was able to give my newly engaged friends a cute Pokémon related gift