Hhcworld Reviews 136

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

BEWARE! I almost lost EUR 300 to this company, if not for my credit card company. This company could not provide the product that I had ordered. They acknowledged this then they tried stalling my ref... See more

Rated 1 out of 5 stars

I lost 80€ to these fraudsters, i had ordered from them previously and everything was fine orders came, but now my order was arrested, they are a unorganised company that dose not follow the law and... See more

Rated 1 out of 5 stars

Ordered twice when store was accepting credit cards, both orders were processed and delivered in timely manner. Now third time is a charm they say... Paid via bank transfer, a week has passed, receive... See more

Rated 5 out of 5 stars

Ordered 3 grams of Purple Queen 40% HHC flowers and got them in 9 days, from Czech Republic to the Azores. Tracking was constantly updated and customer support answered an e-mail I sent very quickl... See more

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2.5

Poor

TrustScore 2.5 out of 5

136 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I lost 80€ to these fraudsters

I lost 80€ to these fraudsters, i had ordered from them previously and everything was fine orders came, but now my order was arrested, they are a unorganised company that dose not follow the law and will get you in trouble(ALMOST GOT ARRESTED BECAUSE OF THEM!!!) I WILL NEVER EVER ORDER FROM THIS COMPANY AGAIN AND I WANT TO WARN EVERYBODY TO NOT BE THERE CUSTOMER

20 August 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! I almost lost EUR 300 to this company, if not for my credit card company.
This company could not provide the product that I had ordered. They acknowledged this then they tried stalling my refund. After almost a month of emails back and forth with their "finance department" there still was no refund. I was forced to initiate a chargeback through the credit card company, and got my money back that way.

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Don’t order

Don’t order. Pure scam.

Ordered on 23.05.2024. I payed immediately.
After a week nothing nothing came, also no communication. I contacted them. They said something was out of stock. Funny how I have to send an E mail, if something is out of stock. Shouldn’t they contact me? Anyway.
It felt weird so I wanted to cancel. After some back and forth they agreed to the refund. Nothing ever came. I contacted them several times over the last 2 months but you’ll receive only lies and excuses. Now the want my IBAN even though I paid by creditcard. It’s 08.08.2024 now. I still don’t have my money. Don’t order here.
I’m gathering more information about this “shop” . everybody with the same experience can contact me.

23 May 2024
Unprompted review
Rated 1 out of 5 stars

No order, and no money back.

I've made multiple orders previously, and never had any issues, other than them moving a warehouse, which brought some problems, but that was swiftly resolved via customer support, with a coupon for the price of the original order so I can remake my order according to the product availability, which was a breeze.

On 17.05.2024 I made an order (number - 2024610372), for the first 4 days it wasn't moving along in any way, so gave them a call. Guy on the other side seemed friendly and said he is going to process the order soon, and in minutes the tracking number was up and it seemed that it was moving along smoothly despite the original problems of being delayed which they warned me about in a email that it might take 48-72 hours to process the order since its a different warehouse.
Some days pass and I contact them about the tracking number not working, and they reassured that it will update.
Two weeks passed and the tracking number still was not working. After contacting them they informed that there was an error on their side but the ORDER WILL ARRIVE.
We went back and forth for a month and a deadline was set if its not received then I get a refund/coupon for the value of the order so I can reorder.
When the deadline was reached on 01.07, talking to the support we were on a good track to resolve the problem (even with the ban which removed 90% of the products on the site, I was ready to compromise and reorder the products that were available) came along yet another excuse, how and why its not possible to get a refund.

Last thing I was offered is a 50% off coupon, and we left it there, since they cant be sure on if the package was received by me, even though the whole experience has been a shitshow on their side from the start.

Order at your own risk, since there have been reviews popping from people not getting their products and money is gone.

7 July 2024
Unprompted review
Rated 1 out of 5 stars

Avoid...

Ordered twice when store was accepting credit cards, both orders were processed and delivered in timely manner. Now third time is a charm they say... Paid via bank transfer, a week has passed, received absolutely zero updates. Customer service non-existent, sent a couple of emails got zero response. Cannot recommend this store anymore

2 July 2024
Unprompted review
Rated 5 out of 5 stars

hhcworld best shop

I don't understand why the reviews are that bad but I haven't had any bad experiences yet always fast shipping and good quality so it makes no sense to me?!

19 May 2024
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THEM

DON'T BUY FROM THEM

I strongly advise against purchasing from this company.

I purchased vape products containing HHC and TH4CBD from them, but I suspect they use the same liquid for all their products.

Out of the six vapes I bought, only one was okay, with ok liquid. The others contained liquid that did not have HHC or any cannabinoid wax/oil. I contacted them, and they offered a 55 EUR code, which I accepted.

I placed another order, using the code and spending an additional 70 EUR on various items. However, when the goods arrived, all of them tasted like poison. None of the six vapes were usable; they all need to be disposed of.

When I requested a refund, they ignored my request. Therefore, the least I can do is inform others here. Please avoid purchasing from these scammers. There's no telling what might be in their products.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy from here

Dont buy from here. Ok they have good prices and an iformation office but you never get your order. They are big liers. They lie for everything. The shipping times, the courier, everything..you cant trust them..the worst thing is that they use gls as a shipping courier.Gls is slowest that the local post. More than 10 days to deliver the order. So you have to wait almost a month to receive your order. this guys are really bad professionals and keep telling lies...after communications with them and insist many times that they have to mention that they use gls and not ups, they answer that this is how they work and the rest of the customers have no problem with this... Dont buy from here...

9 April 2024
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello,
If your order is on its way, you need to track the tracking number.
You sent a confirmation on 25.03. about payment after 10 days, and we entered the payment later, as we link 100 customers manually.
We communicate with you all the time and every day you write us that your order has not been delivered. We are doing our best, but unfortunately we can't do anything about the carrier, you were also given a discount code to forgive us for changing the carrier due to technical problems.
We understand this can be challenging to understand, thank you for your review.
That is all we can do for you.
Your Canapuff

Rated 1 out of 5 stars

Scam looks like.

Recieved an email a week after ordering that they dont have my order and to contact them for a refund, well i have been trying for another week and nothing, they finally got back to me so i asked for a refund and guess what?
I ordered from Canatura came inside 2 days good stuff. And best part no problems.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

Delivery took 4 days to Germany

Delivery took 4 days to Germany. Quality products for a great price, probably the best shop in EU.

8 January 2024
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello,
thank you for your feedback.
We really appreciate you taking the time to rate us.
Have a nice rest of the day and we look forward to working with you in the future.

Rated 1 out of 5 stars

Avoid this company

Weak, low quality products and false advertising. Asked for lab results 2 weeks ago and still no answer.

5 January 2024
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello,
we will resolve the situation 100%.
If the goods do not suit you, we will certainly work out a solution together to your satisfaction.
I have not seen any email communication or order under your name.
Email me at tomas@hhcsvet.cz I will take the matter personally.

Rated 1 out of 5 stars

It doesn't worth!

Good price, slow shipping, your package may be confiscated, but they don't care and will not refund you, also the products are not really potent, because they are synthetic, and not really strong...
I will never order again!

1 January 2024
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello,
we're sorry to hear about your experience.
In any case, I assume this is a misunderstanding.
If a shipment is wrongfully seized by customs and the goods are legal at the destination, we will always reship the shipment or refund the payment.
Which is rarely the case.
Of course, the customer must order goods legal in his country.
Regarding the shipping, we are not able to control the situation, especially if you ordered around the Christmas holidays when the carriers are overloaded every year.
Regarding the strength, it is very individual.
I would like to take a close look at your case and I am sure whatever happened we will resolve the situation together.
Contact me at tomas@hhcsvet.cz

Rated 1 out of 5 stars

Scam

Customs seized the package and they haven't responded to my email for over a week.

28 November 2023
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello, I'm very sorry.
We are currently receiving hundreds of emails a day as the demand for our goods continues to grow.
We have two ladies in the support department and they really can't answer all the emails fast enough at the moment and there are long delays.
We will definitely address the situation and hire more staff.
I have no way of tracing the order or the communication, so please contact me directly at tomas@hhcsvet.cz so that I can address the situation with you as a matter of priority.
We will resolve the matter 100% to your satisfaction.
Sincerely, Tomas

Rated 4 out of 5 stars

slow customer service(updated review)

had an issue with my delivery, but after a while the company rectified it. They seem to be having issues in their communication which affects customer service. Being patient with them may be your best bet as they take a while. they did resolve my issue in the end, as far as products go, they have the best hhc products and edibles i have tried, i am yet to try their other stuff

13 November 2023
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello, sorry for the late response.
Although your claim for missing goods cannot be accepted because we shipped the order complete, but I looked at the email communication and the support ladies really can't handle all requests in real time at the moment.
Check your email I sent you some solutions to compensate you for this long wait.
I believe you will be satisfied.
I will be glad if you reply directly to me tomas@hhcsvet.cz, so that the reply does not fit again among the hundreds of emails, which come daily to the support email.

Rated 5 out of 5 stars

Great service, even if I didn't get the package

Unfortunately, even though the substance is legal, my package was kept in customs. When I contacted HHCworld I was given advice and documents to send to the customs agency, but unfortunately I never received the package anyway.

HHCWorld did refund me my money, so I am still very happy with their service.

20 September 2023
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello,
we're sorry to hear that there have been such complications with your order.
We are glad that we have resolved the situation to your satisfaction.

Rated 1 out of 5 stars

No support, package taken by goverment

I made an order 05.09.2023 for some HHC.
I recieved trackint number, no problem.
When package arrived to Hungary, the Govermenz seized the package. After talking with UPS they say there is nothing they can do so I have to talk directly to hhcworld.
Sadly, there is no feedback from them since I sent 2 emails and nothing... My first anf probably the last interaction with this shop :)

10 September 2023
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello,
I'm sorry to hear about the problems.
According to the date you ordered at a time when the legislation in your country was changed, you ordered illegal goods.
Please email me at tomas@hhcsvet.cz I will check the whole situation and we will work out a solution to your satisfaction.
Currently we do not ship to Hungary anymore due to this change, but together we will definitely find a solution.
Sincerely, Tomas.

Rated 5 out of 5 stars

good website

I have ordered from this website about 5 times now. It has very good customer service responds within a day. One of my orders was seized aswell they refunded the full ammount to me. Best place to buy hhc for cheap prices.

31 August 2023
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello,
thank you for your feedback.

Rated 1 out of 5 stars

Seriously do not to use this service

Seriously do not to use this service. I ordered a package from a website who used this GLS as a courier I paid for express and shortly after I was told 5 days later that my parcel has landed in ireland so I thought "grand no issue should be here tomorrow".. it never came so I called, went to their dublin depot and apparently my package was missing gave them my number and details no communication for a week.
Asked the hhcworld.eu via email for a refund or compensation and they told me they cannot continue until GLS their courier can confirm the package was missing and that was two weeks ago..
Bad communication.. bad service.. no hope of getting your package and you'll be waiting forever for a refund. 0/10

28 July 2023
Unprompted review
Hhcworld logo

Reply from Hhcworld

Hello,
I apologize for the inconvenience.
I have traced a single order under this directing and it is delivered and we never received any email from the attached email.
I assume therefore that this is just a march of names.
Email me at tomas@hhcsvet.cz and I will personally check the situation and get back to you

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