HGV Training Network Reviews 139

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, supportive, and friendly, making the entire process easy and stress-free. People frequently highlight the exceptional customer service, noting that the team is always available to answer questions, provide guidance, and keep them updated on their progress. The service provided is often described as excellent, with consumers appreciating the efficiency and ease of their overall experience, from paperwork to training and tests. Reviewers also found the user experience to be very positive, with many mentioning the clear communication, well-organized processes, and helpful online resources that contributed to their success.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Service

Users describe positive interactions with service, highlighting the helpful and efficient staff. Customers... See more

User experience

People report positive experiences with the user experience. Customers found the entire process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

Such an easy process from start to finish, dealt mainly with Richard who was flawless throughout the whole course. I genuinely would recommend this to anyone. I’m 23 years old and now have my clas... See more

Rated 5 out of 5 stars

Top people at HGV training network Richard Johnny Chris all the boys make life easy easy…..they ring to keep you updated on your courses and tests and emails etc and vise versa with your progress…. t... See more

Rated 5 out of 5 stars

Very helpful and great team that made the whole process very simple, answered any questions I had and even gave advice about which category license was best for me to do. They provided everything need... See more

Rated 5 out of 5 stars

Choosing HGV training network has been a great choice as the staff are amazing, supportive, encouraging and friendly! I actually would have liked to meet some of them in person as a personal tha... See more

Rated 4 out of 5 stars

HGV responded quickly when i made an enquiry on driver training, and followed up with a call. Information concerning the cost involved and payment options were put forward. Throughtout the Theory Test... See more

Rated 4 out of 5 stars

They sorted all the courses and tests perfectly and helped me along the way if needed.

Rated 5 out of 5 stars

My training and tests were all pushed to be done in good time with regular check in to see how i was progressing encouraging me to get to the next step. The staff were very friendly and helpful getti... See more

Rated 5 out of 5 stars

They made it really easy to go through the process talked me through organised everything and Gary the instructor had great instructions that will stay with me for life thanks again

Rated 5 out of 5 stars

They supported me every step of my journey and even said to me if need to ask any questions of need any advice I can always ring them Richard and the team are great

Rated 5 out of 5 stars

From the very start, they made the entire process so much easier by guiding me through the paperwork, helping with form filling, and ensuring everything was submitted correctly and on time. What reall... See more

Rated 5 out of 5 stars

The initial training was great and set me up for a strong pass on the Theory. Then it was down to a weeks driving with the Module 3A and Module 4 CPC tests, and finally the driving test itself. All pa... See more

Rated 5 out of 5 stars

I made and review on the 15/04/2025. I mention my instructors name NICHOLAS for his excellent teaching and encouragement highly recommend GPD/GSC driving training school in colwick THANK YOU AGAIN NI... See more

Rated 5 out of 5 stars

These guys are great. I dealt with Richard mainly and he was so helpful, friendly and made me laugh a lot! The process was so easy all was done for me accept the tests. Started in March 25 and passed... See more

Rated 5 out of 5 stars

The guys really made the process so much less stressful as I didn't know where to start to get my Class 2. 88 days later I was fully passed and ready for work. Always happy to give information and adv... See more

Rated 5 out of 5 stars

Superb company ! Superb system! User friendly for everybody , I can't recommend this company enough! Had me passed my c+e in 4 months !

Rated 5 out of 5 stars

Highly recommend made the whole process of gaining my class 1+2 (c+e) very easy and stress free. And the staff were very professional and friendly

Rated 5 out of 5 stars

From the beginning the information and communication was very effective, staff always on hand to help with any queries and the help being guided through the process allowed me to focus on passing my t... See more

Rated 5 out of 5 stars

The website for the theory and CPC training was very easy to follow and explained everything very well. With the help provided I managed to pass my Class 2 theory, CPC and driving tests first time. Th... See more

Rated 5 out of 5 stars

Passed flowlessly with their help. They were helpful and understanding with any question. Clear and straight in every way. Thank you very much for helping my way to the Cat C license.

Rated 5 out of 5 stars

Would highly recommend this company for your HGV training very friendly very professional and can ring them anytime if you where unsure on anything thank you HGV training network with help me to pass... See more

Rated 5 out of 5 stars

From start to finish the training team were very helpful. Sorted all appointments and tasks for me with no problems what so ever. Can’t fault them many thanks. Geoff

Rated 5 out of 5 stars

Best way to starting your professional driving. Best service experience and very helpful staff. Charlie and Richard Best team.

Rated 5 out of 5 stars

Throughout the whole process of getting my Class 1, the whole team from HGV Training Network has been amazing. Chris, Ben, John and Richard (in the order of the interaction) are the great p... See more

Rated 5 out of 5 stars

Great experience recieved all the training and the phone calls were very helpful

Rated 5 out of 5 stars

They were there every step, with advice and support. They made the whole process so easy and frictionless.

Rated 5 out of 5 stars

Amazing company . Walked me through everything. Would definitely recommend

Rated 5 out of 5 stars

Fantastic company, the team are really helpful and through these guys I have managed to pass my Class 2. Highly recommend.

Rated 5 out of 5 stars

Highly qualified instructors and very friendly staff 💯 recommend

Rated 5 out of 5 stars

Everything about the course it's training is information the customer service and assistance was spot on

Rated 5 out of 5 stars

Amazing company . Kept in touch , walked me through every step. Absolutely would recommend. I passed . Thankyou guys you were brilliant.


Company details

  1. Driving School

Written by the company

HGV Training Network is one of the best places to acquire HGV training courses in the United Kingdom. We provide specialist HGV, PCV, and Driver CPC lessons where you can get started with your training and pay later! Our qualified instructors have an established reputation in the industry and have been training people for many years. Our success rate on theoretical exams is over 90% to date! In addition, we provide certifications for clients who have completed their courses. Our dedicated support team is always available to assist you with your concerns or questions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy way of getting my Class 1

Throughout the whole process of getting my Class 1, the whole team from HGV Training Network has been amazing. Chris, Ben, John and Richard (in the order of the interaction) are the great people that always kept me updated and they made the process so easy for me. The only thing I had to do on my part was to study, practice and get ready for my theory and practice, followed by the final tests which, I passed all of them first time.

I have to say that I am actually impressed with the way they sorted everything for me and I am grateful I’ve done my due diligence to go ahead and obtain my Class 1 license with them.

Richard was the one that actually took care of me most of the time. What an absolutely fantastic experience because of him. He is passionate and a good listener, Richard went above and beyond for me to make sure I am doing alright and always asked me if I need anything, to get in touch with him as soon as possible. I hope this feedback finds the right person within the company and offer him a bonus because he is definitely doing an outstanding job. My recommendation to HGV Training Network is to invest in people like him and his team, and I am sure the great feedback won’t stop here.

I can’t really describe in words how happy and satisfied I am, truly, as I think I could have went in depth about my experience but as a summary, I truly and sincerely recommend this company if you want to obtain your Class 1 or even Class 2. They offer loans with good APRs or pay a one time payment for the packages.

Get in touch with them and they will help with any inquiries. Bravo HGV Training Network!

With great success,
George

14 May 2025
Rated 5 out of 5 stars

The best experience

From the very start, they made the entire process so much easier by guiding me through the paperwork, helping with form filling, and ensuring everything was submitted correctly and on time. What really stood out to me was how accessible and supportive they were—any time I had a question or needed reassurance, they were just a phone call away. Whether it was about medicals, theory training access, or what to expect next, they were always ready to help, never making me feel like I was on my own. They also gave me access to excellent online theory training resources, which were a massive help in preparing for the theory tests. Thanks to their step-by-step guidance and consistent check-ins, I felt confident and well-prepared throughout the process. HGV Training Network truly played a key role in helping me reach this milestone, and I’d happily recommend them to anyone starting out on their HGV journey.

2 May 2025
Rated 5 out of 5 stars

Worth every penny.

The initial training was great and set me up for a strong pass on the Theory. Then it was down to a weeks driving with the Module 3A and Module 4 CPC tests, and finally the driving test itself. All passed first time. Big shout out to the guys including John, Richard and Scott. Big thumbs up.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

The website for the theory and CPC…

The website for the theory and CPC training was very easy to follow and explained everything very well. With the help provided I managed to pass my Class 2 theory, CPC and driving tests first time. Thanks again for all the help

16 April 2025
Rated 5 out of 5 stars

Worth the money

I had all of my tests booked in advance, appointments with doctors, driving lessons and tests after. To be prepared for the theory tests, I had access to a very helpful app where I could learn and check my knowledge. They will not pass your exams instead of you but they will help you to be prepared for them. I passed mine on the first attempt (cat C+E)

28 February 2025
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
"I had a great experience with HGV Training Network. The process was straightforward, and the team was helpful and professional. Everything was well-organized, and I felt supported throughout my training. Highly recommend to anyone looking to get their HGV licence!"

7 March 2025
Rated 5 out of 5 stars

Genuinely five stars

Genuinely five stars! The company were there to support me throughout. I was never unsure of what to do next and everything just ran smoothly.
Very professional and helpful start to finish.
Would definitely recommend.

4 September 2024
Rated 5 out of 5 stars

Wonderful service

The training network is always ready to guide and assist. No compromise on standards. And I was able to pass my tests without repeating any of them.

14 November 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look