Izzah has helped me to enable my withdrawal access after i have sent my docs. Prior to her, Zuheri and Syahirah have assisted me. So far, I am happy to be part of HFM client. Thanks and regards.... See more
Company replied
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See what reviewers are saying
Please make a true zero spread account like Exness, this is very ridiculous, I feel this broker needs a little improvement in spreads and many people complain about this, the zero spread account h... See more
Company replied
Exceptional customer service from Hemila at HFM Markets for assisting in all my queries especially, having my other accounts up and running. Attending their seminar in Johannesburg was also worth it.... See more
Company replied
Plenty of feedback, guidance and support from the account manager Banisha Dussoye - who is also very knowledgeable. So far the I have been able to access and register everything with ease. It’s been... See more
Company replied
Company details
About HFM
Written by the company
HFM (Group) is an award-winning global multi-asset broker with more than 2.5 million registered users and 15+ years of industry experience. Operating in over 180 countries, HFM is a multi-regulated brokerage group committed to delivering transparent, reliable, and secure trading services to both retail and institutional clients.
Customer Obsession:
Delivering consistent, client-focused support
Excellence:Driven by high performance and measurable results
Innovation:Leveraging technology to enhance the trading experience
Collaboration:
Built on trust, respect, and teamwork
We provide access to a wide range of CFD markets, including forex, commodities, indices, shares, and bonds. Supported by superior trading conditions, ultra-fast execution, and dedicated customer service available around the clock. HFM empowers its clients through expert education, enabling them to trade with clarity and confidence.
Each HFM entity has its own local regulatory requirements, products and regional restrictions and are stand-alone entities within the HF Group of Companies.
Why Traders Choose HFM:
- Award-winning platforms including the HFM App, MT4, and MT5
- 24/7 customer support via phone, email, and live chat
- Flexible account types tailored for traders’ needs
- Fast deposit and withdrawals on selected payment methods
- Free professional trading education and continuous learning resources
With a long-standing reputation built on trust, performance, and regulatory oversight and over 80 industry awards, HFM continues to set the standard for a secure and seamless online trading experience.
Our Core Values
Contact info
Spirou Kyprianou 50 Irida 3 Tower 10th Floor, 6057, Larnaca, Cyprus
- +35724400561
- marketing@hfm.com
- hfm.com
Breach of guidelines
I love their customer service, the HFM account registration and verification.
I love their customer service, they’re very active, supportive, reliable, helpful, respectful and very illustrative. The HFM registration and verification are very simple and easy. I will always recommend HFM 100%
4 March 2026
Reply from HFM
Thank you for taking the time to leave us a positive review. We’re happy to hear that you had a great experience with us.
Reply from HFM
Thank you for your positive review! We’re thrilled to hear that everything is going smoothly and that you’ve found our service to be helpful. We’re committed to upholding high standards of support for all our valued clients.
Reply from HFM
Thank you for your positive feedback! We’re glad to hear that you’re pleased with our service. If you have any more questions or need further assistance, don’t hesitate to get in touch.
Easily accessible in both android and…
Easily accessible in both android and ios version,with zero spread gives a wide range of trading,does not limit on depositing(either by bank accounts,binances or mobile networks with reliable amount).
4 March 2026
Reply from HFM
We appreciate your kind words! It’s fantastic to know that you’re satisfied with our service and that everything is working well for you. We’re dedicated to maintaining excellent support for every client we serve.
My consultant called me and updated me…
My consultant called me and updated me on my registration approval, made the registration experience seamless
3 March 2026
Reply from HFM
Thank you for taking the time to leave us a positive review. We’re happy to hear that you had a great experience with us.
The agent Banisha who was assisting me…
The agent Banisha who was assisting me made it an unforgettable experience for me and I'm looking forward to staying with this current broker. Everything is absolutely top notch.
3 March 2026
Reply from HFM
Thank you for sharing your feedback with us! We're delighted to hear that you had a great trading experience, and we look forward to continuing to support your trading journey.
Prompt Follow-up
It was good to receive a call from the RM, Mr Shweraj. And it was almost instantly after registration. So unexpected, and of course, appreciated....good chat too.
3 March 2026
Reply from HFM
Thank you for your great feedback! We're thrilled to hear that our products and services have met your expectations, and we look forward to continuing to provide the quality you deserve.
Fund not credited
I deposited money to my trading account yesterday but still it Is not credited.even after sending mails issue still not resolved
2 March 2026
Unprompted review
Reply from HFM
Dear Client, We appreciate you raising your concern regarding the fund credit issue. We understand how important this matter is for our clients and sincerely apologize for any inconvenience you may have experienced.
Kindly reach out to our support team via WhatsApp, Live Chat on our website (hfm.com), or email us at supportin@hfm.com with your account details. Our team will review your case promptly and work to resolve the issue as quickly as possible.
It’s real and I encourage everyone to join
Yes this company is doing greatly job to improve the life of people through online training. No scam and you ca fully trust the system
3 March 2026
Reply from HFM
Thank you for your positive feedback! We’re glad to hear that you’re pleased with our service. If you have any more questions or need further assistance, don’t hesitate to get in touch.
Refund my money
24 February 2026
Reply from HFM
We appreciate your feedback and apologize for the difficulties you faced. Providing a smooth and reliable trading experience is our top priority. Rest assured, we are already looking into your concerns, and our support team will be in touch with you shortly to assist.
Beware, HFM is not a trustworthy broker!!
Dear Sir/Madam,
I would like to submit a formal complaint regarding HF Markets (HotForex), a broker operating under your regulatory supervision.
I made the following deposits into my trading account:
• 503 USD on 18.02.2026
• 2,590 USD on 20.02.2026
The total deposited amount is 3,093 USD.
During a period of strong market volatility, I opened a position and at market opening I made a profit of approximately over 2,000 USD. However, the company unilaterally deleted my profits, claiming that it was “unjust profit,” without providing any concrete evidence, technical report, or written justification.
I would like to clearly state that:
1. My account was not a bonus account.
2. I was never warned about any prohibited trading strategy prior to this incident.
3. All trades were executed under normal market conditions via the trading platform.
4. The company has failed to provide any technical proof, liquidity provider report, price feed analysis, or contractual clause supporting their claim of a “prohibited transaction.”
Furthermore, company representatives later contacted me and stated that they would only send 1,750 USD, claiming this to be my principal amount. However, my total deposited amount is 3,093 USD. This contradiction clearly demonstrates inconsistent and potentially bad-faith conduct.
The broker has not only deleted my legitimate profits but is also refusing to return my full deposited principal.
I respectfully request:
1. A formal technical explanation and documented evidence supporting the deletion of my profits;
2. Proof of the alleged prohibited trading activity;
3. The full payment of my account balance, including unjustly deleted profits;
4. A regulatory investigation into this broker’s practices under investor protection rules.
I believe this conduct violates investor rights and indicates arbitrary and unfair treatment.
I kindly request your urgent review of this matter and a formal response.
Sincerely,
Furkan Erdoğanoğlu
Account Number: 87696136
2 March 2026
Unprompted review
Reply from HFM
Dear Client,
We are truly concerned to learn about your experience and sincerely apologize for any inconvenience or losses you may have encountered. Please be assured that our team is currently investigating the matter with the utmost priority. In addition, our team will be reaching out to you shortly to provide further assistance and support.
If you have any further questions or require additional assistance, please do not hesitate to contact us. We will be more than happy to assist you accordingly. Thank you.
Reply from HFM
Thank you very much for sharing your experience with us. We are really happy that you're satisfied with our services. We will do our best to make your future experience with us even better!
Izyan was helping and fast regarding my…
Izyan was helping and fast regarding my withdrawal
2 March 2026
Unprompted review
Reply from HFM
Thank you for your positive feedback! We’re glad to hear that you’re pleased with our service. If you have any more questions or need further assistance, don’t hesitate to get in touch.
Good experience on depositing the…
Good experience on depositing the quickest way I've ever had to find my account thanks to Isha
2 March 2026
Reply from HFM
Thank you for taking the time to leave us a positive review. We’re happy to hear that you had a great experience with us.
I recently started using this broker
I recently started using this broker. I like your quick response and also deposits are instant using mobile money accounts
23 February 2026
Reply from HFM
Thank you so much for your positive feedback! We are delighted to know that the quality of our products & services meet your expectations.
The company services are very good I…
The company services are very good I liked the company's way of assisting clients and their quickness in responding to clients issues. I wish the company continued success in all it's endeavors and in all their quests in ensuring that clients get the best services
27 February 2026
Reply from HFM
Thank you very much for sharing your experience with us. We are really happy that you're satisfied with our services. We will do our best to make your future experience with us even better!
Reply from HFM
Dear Chidera Eze,
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding our spreads. Ensuring a seamless trading experience is our priority, and we're committed to addressing your concerns promptly. Please reach out to our support team via chat or email with further details so we can assist you accordingly.
Best regards,
HFM Team
HFM is one of the best platform…
HFM is one of the best platform (trading brokers ) when it comes to tight spread and fast execution...
Good deposit process and fast withdrawals🧑💻🥰..
27 February 2026
Reply from HFM
Thank you so much for your positive feedback! We are delighted to know that the quality of our products & services meet your expectations.
I haven't have anything on this company…
I haven't have anything on this company because I didn't have start up funds
19 November 2025
Reply from HFM
Dear SEYINICEZ OFFICIAL,
Thank you for your feedback.
We are sorry to hear you are experiencing difficulties.
We kindly ask you to send your query via Email or Live Chat to our Support Department so they can assist you further.
Best regards,
HFM Team
Reply from HFM
Thank you for sharing your feedback with us! We're delighted to hear that you had a great trading experience, and we look forward to continuing to support your trading journey.
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