Pocket Reviews 475

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, highlighting its positive impact on their workflow and daily lives. Many appreciate the device's sleek design and ease of use, along with the excellent quality of its AI-powered summaries and transcriptions. People find it incredibly helpful for staying present in meetings and conversations, as it eliminates the need for manual note-taking. However, some customers also noted occasional issues, such as the device not always recording due to user error, or difficulties in clearly capturing the voices of others, especially in noisy environments. A few users also experienced the app starting in the wrong language or had minor concerns about the device's physical attachment and durability.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the device easy to use, with... See more

Product

Reviewers mention positive feedback about the product, often describing it as a "game changer" and... See more

Application

People report positive experiences with the app, praising its user-friendly interface and the ability to edit... See more

Quality

Consumers find quality to be positive, with many praising the product as outstanding and exceptionally... See more

Artificial intelligence

Users describe positive interactions with artificial intelligence. Customers praise the high accuracy of AI... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This device has literally changed my life. I used to be half-present during meetings because I was so concerned about taking notes. Now, I am fully engaged during every interaction and the note taking... See more

Rated 5 out of 5 stars

Just great! Pocket is a way transcript your life, which if it was exciting enough could be a best selling novel of instant recollections: 'The Man who Picked his Pocket'. Damn, why I didn't t... See more

Rated 5 out of 5 stars

Awesome little device that does exactly what I was looking for. Customer service is amazing. And they are literally pushing updates to the app, web app, and device almost daily based on feedback and f... See more

Rated 5 out of 5 stars

I feel like I can focus more in the moment and not on trying to take accurate notes during each call. The Pocket summaries are fantastic and really capture the nuance of each call. The format and stru... See more


Company details

Written by the company

Take Notes in the Real World!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

475 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

In world so busy

8In world so busy, I cant go without my Pocket to help me as I have to jump from task to task on unconnected projects. It's perfect for helping me synthesis my thoughts.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Pocket AI sits on my desk in readiness…

Pocket AI sits on my desk in readiness for the work call that comes in, and for when online meetings take place. I can listen fully to what is being said confident in the knowledge that Pocket is taking care of the note taking. Truly game changing. The other benefit is that Pocket is portable and comes with me when on the road when meeting customers. It would be difficult now to not use Pocket AI as a key component of my everyday workflow.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great device. Excellent support.

I have only been using the Pocket for 1 week, but I am so impressed by how it works. Even in a meeting with several people speaking, it was able to distill the main points and pick out the actions. I experienced some small problems (to do with how I operated the device) but I received excellent support. All sorted. Happy client!

11 May 2026
Unprompted review
Rated 4 out of 5 stars

Top notch EXSUMs

I use it primarily to record meetings. The executive summaries the device is able to generate are outstanding. They way it picks up on nuance and tone of voice in conversation amazing. Cant wait until it’s able to be used with phone calls through BT headphones.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I love my pocket device.

I love my pocket device. It's so simple to use and has been much more valuable than I expected it to be. I was planning on it just being something that was going to transcribe for me. However the AI that is paired with it is excellent at producing summaries and it's fantastic that I can ask follow-up questions. I love my pocket I would highly recommend it to anybody who could make use of it

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolute Pleasure

It has been an absolute pleasure working with my Pocket device. The summaries are spot on. Keep up the great work. I have recommended this device and app to several of my peers.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

My AI stenographer is a star!

This product has great AI capabilities. The transcription is 98% accurate and the variety of summaries is an amazing feature. Absolutely impressive group reaction to valuable meeting summation distribution minutes after a meeting. People actually react differently and perform with this kind of accountability and transparency in collaboration and communication.

11 May 2026
Rated 5 out of 5 stars

Love my Pocket

Pocket takes notes for me so I can focus on the content. Love it. Helps me remember action items from work meetings. Helps me keep track of what we discussed at church meetings. Use it for conferences as well. As I've gotten older, I had to start writing things down, but now I just let Pocket take care of it for me!

11 May 2026
Unprompted review
Rated 4 out of 5 stars

I love the mind mapping and the…

I love the mind mapping and the transcripts- they are very spot on. The summary is still a little off for what's happening in a meeting so I am hoping that improves with time. It would almost be helpful if it allowed us to correct it so it could learn from it- but I am not sure how sophisticated the software is.

Still very happy with it!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great tool

So far it has worked as advertised. I haven't used the Pro version yet, but even the free version is very useful for the meetings I have on a daily basis.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

This device is phenomenal

This device is phenomenal. I serve as secretary for a non-profit. One of the most tedious responsibilities is generating accurate meeting minutes. I decided to give my pocket a chance. The notes were much precise and concise than I could have ever done myself. After a few very minor edits I was able to sent out the minutes very close in time to the conclusion of the meeting. I am so impressed. I also had a dispute regarding a credit card transaction. I recorded the call on my pocket and was able to send not only the recording but a transcript of the recording with the vendor to the credit card company in support of my claim. This is a game changer. I am very satisfied.

11 May 2026
Unprompted review

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