heyhoneyyoga.com Reviews 18

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

awful service

awful service, avoid purchasing from them.

second time I have an issue and second time they ignore my request. never buy again from them.

first case this winter: based in Switzerland, I bought on the website of my country some legging. and... I received a bill from the customs as it was actually sent from Germany, which is under our law illegal. But Hey Honey NEVER replied to the sollicitations and I didn't go further for 30 euros.

second case today: I received a set I don't like: I opened the bag of the legging, touched the fabric, wrapped it back onto the plastic bag and send both bra and legging. And now they refund me only one item, the legging, not replying to any contact request.

CROOKS! TO BE AVOIDED!!!!

25 March 2025
Unprompted review
Rated 1 out of 5 stars

I am beyond disappointed with Hey Honey…

I am beyond disappointed with Hey Honey Yoga. This brand is nothing short of thieves with the absolute worst customer service I have ever encountered. I purchased two bras because I was unsure about the sizing, and when I returned the one that didn’t fit, I was asked to cover the return shipping costs, which I did without complaint.
But then, they refused to refund me, claiming there was a deodorant mark on the bra—something I highly doubt. When I asked them to send me a photo as proof, they simply stopped responding! I have sent multiple emails trying to resolve this issue, but have received zero replies. So now, not only have they kept the bra (worth 65 euros), but I also had to pay for the return. This is utterly unacceptable.
For a company that prides itself on being ethical, they have shown nothing but dishonesty. I would not recommend Hey Honey Yoga to anyone—save yourself the headache and go with a brand that values its customers.
Such a shame!

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

You return your item at your own cost and they deduct a 3,95 return fee from you!
Taking money off you under false pretenses, nice!!
I will continue ordering from high end, competent businesses, who care about their customers.

13 September 2024
Unprompted review
Rated 1 out of 5 stars

worst customer service

I was extremely disapointed with the customer service and how they treated my order issue! I got the worst passive-agressive message putting fault on me, assuming that I should have changed size online but their system was not working on that weekend and that was actually the first thing I tried to do. First rule: always respect the client and don't take them for stupid. The girl did not even offer an exchange with the right size as free shipping. 2,90€ are too much for you when you sell 150€ leggins??? Please hire some competent customer service people...

23 February 2024
Unprompted review
Show reviews in all languages. (18 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look