My favorite activewear for 5 years now
My favorite activewear for 5 years now. Love the fit, material, everything
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My favorite activewear for 5 years now. Love the fit, material, everything
awful service, avoid purchasing from them.
second time I have an issue and second time they ignore my request. never buy again from them.
first case this winter: based in Switzerland, I bought on the website of my country some legging. and... I received a bill from the customs as it was actually sent from Germany, which is under our law illegal. But Hey Honey NEVER replied to the sollicitations and I didn't go further for 30 euros.
second case today: I received a set I don't like: I opened the bag of the legging, touched the fabric, wrapped it back onto the plastic bag and send both bra and legging. And now they refund me only one item, the legging, not replying to any contact request.
CROOKS! TO BE AVOIDED!!!!
Very stylish outfits that look good in the yoga studio and on the street! I'm also very happy with the super helpful customer service.
outstanding designs and product quality. I love the styles.
I just received my first Hey Honey sweater. It's so cozy and soft. And the oversized fit is perfect. Love it.
Best sitzende Yoga Leggings!!! Super angenehmes Material, toller Look!
I am beyond disappointed with Hey Honey Yoga. This brand is nothing short of thieves with the absolute worst customer service I have ever encountered. I purchased two bras because I was unsure about the sizing, and when I returned the one that didn’t fit, I was asked to cover the return shipping costs, which I did without complaint.
But then, they refused to refund me, claiming there was a deodorant mark on the bra—something I highly doubt. When I asked them to send me a photo as proof, they simply stopped responding! I have sent multiple emails trying to resolve this issue, but have received zero replies. So now, not only have they kept the bra (worth 65 euros), but I also had to pay for the return. This is utterly unacceptable.
For a company that prides itself on being ethical, they have shown nothing but dishonesty. I would not recommend Hey Honey Yoga to anyone—save yourself the headache and go with a brand that values its customers.
Such a shame!
You return your item at your own cost and they deduct a 3,95 return fee from you!
Taking money off you under false pretenses, nice!!
I will continue ordering from high end, competent businesses, who care about their customers.
I was extremely disapointed with the customer service and how they treated my order issue! I got the worst passive-agressive message putting fault on me, assuming that I should have changed size online but their system was not working on that weekend and that was actually the first thing I tried to do. First rule: always respect the client and don't take them for stupid. The girl did not even offer an exchange with the right size as free shipping. 2,90€ are too much for you when you sell 150€ leggins??? Please hire some competent customer service people...
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