Hey Bud Skincare Reviews 

2,747
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in skin concerns like breakouts, pigmentation, fine lines, and dryness. Many appreciate the high quality and natural ingredients, finding the products deliver on their promises and leave skin feeling fresh, smooth, and glowing. The customer service is consistently highlighted as outstanding and friendly, with many people receiving helpful support. Additionally, the user experience, from the easy-to-navigate website to the thoughtful and unique packaging designs, is highly regarded by consumers.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the effectiveness and... See more

Quality

Customers consistently note positive experiences with quality, praising products for being gentle, effective,... See more

User experience

People report positive experiences with user experience, highlighting the ease of purchasing and navigating... See more

Customer service

Reviewers mention positive feedback about customer service, often describing it as outstanding, friendly,... See more

Order

Consumers find the ordering process to be positive, with many praising the easy-to-use website and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hey Bud is a game changer for skin care. I love the serums - a beautiful drink for the skin. Great product design and a joy to apply. I especially like the metal roll on for the Collagen + Hemp Neck... See more

Rated 5 out of 5 stars

“I’ve tried so many skincare brands over the years, but Bud Skincare has honestly blown me away. The textures feel so luxurious, and my skin actually looks healthier and more radiant after just a fe... See more

Rated 5 out of 5 stars

I love everything about heybud, from the website, friendly customer service, VIP access, packaging, and most of all the products. My face feels and looks amazing. It has helped with breakouts, pigment... See more

Rated 5 out of 5 stars

Hey Bud Hemp Face oil is the most nourishing hydrating , beautiful product that really does make your skin glow. I’d used a variety of good skin care & oils from shiseido, to Kielhs , to Jurlique... See more


Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier

Information provided by various external sources

Hey Bud Skincare is here to help you unplug your pores and your mind and give your skin a holiday! Discover our secret ingredient, Hemp, to glowing skin in 10 minutes. Shop now! Free worldwide delivery. Cruelty-free & Vegan friendly. Shrink Pores. Type...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,747)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using Hey Bud for a few…

I have been using Hey Bud for a few months. I bought the neck firming product which I love, peptide firming serum and the face cleansing product and I am very happy with all these products. I'm 68 years old and my neck looks better than it was, my face feels clean and fresh. The firming serum with peptide is lovely on the skin and seems to be helping my skin's overall appearance
I'm looking forward to this next order.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, my mother and sister both have been using hey bud products and there before and after photos are amazing!! These products deliver on their promise! Thank you Hey Bud for making an awesome product that is also affordable.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I live in the same city and ordered the hyperpigmentation products and paid express post. They sent me a tracking number which basically is a shipping label they created online with auspost. For days on end they claimed the product was already picked up by auspost and is in transit. I called auspost only to be told they only created a label. I emailed multiple times to give them a chance for a refund which they refused to provide. In the end I had no choice but lodge a complaint with my bank and reviewing so other people don’t fall for this company. I think all they 5 star reviews are paid bot reviews. Beware of this company.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

I started using Hey Bud Products when I…

I started using Hey Bud Products when I turned 40. I started to get blind painful pimples and was after a natural product that would suit my sensitive skin. The products have been amazing and 3 years on I'm still using the Hey Bud Products. Would 100 percent recommend 👌

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Best skincare products ever

I have been using these products for a few years now and I have never found anything even close to how well they have changed my skin for the better. I get compliments on my skin regularly. Thsinsi the most amazing skin care I have found that is reasonably priced for can not recommend this enough I tell everybody to use it

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Not buying

I was going to buy a product but after reading all the negative reviews ive decided not to buy, also they don't even reply to the feedback that's red flags for me.pay attention to your feedback and at least respond.

5 April 2026
Unprompted review
Rated 2 out of 5 stars

I've used ageless wonder for 3 months…

I've used ageless wonder for 3 months older user and found the product not to do anything for me the moisturiser was good but the rest no good. Nothing
Then they say 90 day money back but you must have all the bottles or boxes but if your using the product twice a day your not going to have any . Very unfortunate that part of it is dishonest they can see your order they can work out how long you used it but dint honour it. Word of mouth is powerful so thank you hey bud

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Warning- Test this product first!

Test this product first, and twice. The serum caused facial redness akin to light burns. Obviously many skincare products will not be for everyone. But my skin is not that sensitive and only reacted after the second use, which is usual for an allergic reaction. I actually received scarring that has lasted two weeks.

3 February 2026
Unprompted review
Rated 2 out of 5 stars

They store your credit card details and charge you for orders you didn't make

I generally like the products I purchased on 24 January and was going to order another item in due course but bizarrely I just got an email saying that "my order" placed on 21 February is ready to be shipped. I never placed any such order and my credit card was also charged. There was no reminder email at any time before the auto-renewal date alerting me that a payment will be going through again. When I checked my email and clicked the link to see what happened - the website "suggested" I add another item but also made it so difficult to navigate away from its pop up window and I got another email asking me to pay more money to "complete" my order for the other "suggested"item. I am shocked that Hey Bud Skincare stores customer credit card details and decides to make subsequent orders which I never made myself. This raises a lot of questions about the integrity of Hey Bud Skincare. I have demanded a full refund and cancelation of this unauthorised order and for my credit card details to be removed from their system. I will say though that Hey Bud Skincare did respond quickly and they refunded the money which was good of them.

21 February 2026
Unprompted review
Hey Bud Skincare logo

Reply from Hey Bud Skincare

Hi Charles,

On the 24th January, you subscribed to our Mushroom Mask. On the product page, it very clearly states Subscribe and Save, delivery every X weeks, or you could choose to select the one time purchase.

On top of that, we send out a reminder email 3 days before the auto-renewal date that the payment will be going through again.

This is disappointing from a brand perspective, as we’ve made it very clear what you’re opting into.

Rated 1 out of 5 stars

Severe allergic reaction after using Hey Bud Clear As Clay Mask

I had a very disappointing experience with the Clear As Clay Mask.

After using the product exactly as instructed, I developed a severe allergic reaction. My face became extremely red, irritated, and painful, with a strong burning sensation that did not subside after washing it off. The reaction was far beyond normal “adjustment” or mild sensitivity, and I had to stop using the product immediately.

I do not usually react this badly to clay masks or skincare products, so this was quite alarming. My skin barrier was clearly damaged and took several days to calm down, despite using gentle recovery products.

Given how overwhelmingly positive the reviews are on the website, my experience was completely unexpected and does not align with the marketing claims. I would strongly advise anyone with sensitive skin or a compromised skin barrier to be very cautious and to patch test thoroughly before use.

25 January 2026
Unprompted review
Rated 3 out of 5 stars

Product is pretty good but buy it at…

Product is pretty good but buy it at Priceline.

If you buy direct they sign you up to scammy subscriptions, and when you try to cancel out they just give you the options of Skip, Change dates, Edit Frequency or Delay.

You have to contact support to get them cancelled. I had one product delivered on a subscription I didn't even realise I was on (pretty sure I said no to 'subscribe and save', as I hadn't tried the product yet)

Be aware.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great to get your acne under control

A few years ago, my skin reacted and I had a bad case of Perioral Dermatitis. To accommodate my new prescription, I had to stop using some of my usual skincare (it later was discontinued anyway). Unfortunately, my Acne broke out big time as my Dermatitis cleared and I was struggling to find something to help control both. Fortunately, I found Hey Bud. I bought the Niacinamide Serum, the Gel Moisturiser, the Clay Mask and the Exfoliator to try and they worked wonders. It calmed my skin down without drying my skin out like the usual anti-acne skin brands do, thanks to the Hemp and other natural ingredients. They have great Customer service too, especially when they helped me out with my latest order taking a little longer than usual. Hey Bud has now become one of three integral natural skincare brands that I turn to and the only one that's from overseas.

2 December 2025
Unprompted review

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