Hey Baby 4D Reviews 

2,295
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and welcoming environment, noting that receptionists and clinic teams make everyone feel completely comfortable from the moment they arrive. People note that sonographers are exceptionally professional, thorough, and take their time to explain every detail during the ultrasound. Families and expectant parents also enjoy receiving wonderful photos and experiencing a reassuring atmosphere that turns their appointment into a truly special occasion. Some reviewers were not happy with communication issues, experiencing difficulties regarding blood test results and feeling a distinct lack of empathy during sensitive medical news.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the welcoming and professional environment from... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire team is incredibly welcoming,... See more

Service

Users describe positive interactions with service, highlighting wonderful and unforgettable experiences... See more

Location

Clients share positive opinions on location, highlighting that the clinics are absolutely fantastic places.... See more

Product

Consumers find the product to be a wonderful experience, expressing great satisfaction with the phenomenal 3D... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We had our first-ever 4D scan here and it was such a wonderful experience. The ladies on reception were incredibly welcoming, and the sonographers were fantastic. They provided great insight through... See more

Rated 5 out of 5 stars

Really happy with my experience at the dartford clinic. We have been to an early reassurance and 4D scan. On both occasions we have been extremely happy with the confidence and knowledge given. T... See more


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,295)

387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A lovely warm welcome of the lady on…

A lovely warm welcome of the lady on reception,very private we were the only ones in the whole place. The lady who did my scan couldn’t of been more reassuring and kind, it was a lovely experience and would definitely recommend and we will be back for our gender scan. Great price, affordable scan pictures, lovely gifts available.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Great experience.

Would recommend this branch in Dartford for your baby scans.

Staff very polite
Very clean facilities
Located inside Dartford mall and easy to find on the ground floor

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience for our…

Absolutely amazing experience for our gender reveal scan at Hey Baby! The staff were so warm, friendly, and made us feel comfortable from the moment we arrived. The scan itself was such a special and emotional moment, and everything was explained clearly and professionally.

The room was calm and welcoming, and they made the whole experience feel exciting and memorable for us. Seeing our baby was unforgettable, and the team helped make it even more magical.

Highly recommend Hey Baby to anyone looking for a lovely, professional, and memorable scan experience. Thank you for making such an important moment so special!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, David who did our scan was absolutely lovely and very accommodating! Found out we are having a little girl :) Will definitely be returning for another scan in the future for the 4D option!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

5* to David

5* to David. His energy made us all feel comfortable and he went above and beyond to explain everything he was doing. I would definitely recommend x

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

David was so lovely and reassuring. This as our first look at baby so was a bit nerve wracking.
The ladies on reception were reassuring and friendly and helpful.
Will be returning at 15 weeks!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

We came for a 15 week scan to find out…

We came for a 15 week scan to find out the gender of our baby and all the staff and the team were amazing, very welcoming and in the end we found out we were having a baby girl, so gassed thank you so much guys 🫶🏻

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Eased the nerves and great service

The service was incredible from the receptionist to the Sonographer. They made myself and my wife reassured and eased our nerves throughout the whole process. The facilities were amazing and top equipment. Really pleased and will definitely visit again and going forward! Highly recommend

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I had an early gender blood test with…

I had an early gender blood test with Hey Baby 4D Clapham at 8 weeks, and after later finding out I was expecting twins, I returned for a wellbeing and gender scan. The results were the same, and I am very happy.

The sonographer who did both my blood test and my scan was so kind, caring, and professional. She explained everything clearly, made me feel comfortable, and was very reassuring throughout. Such a lovely experience, and I highly recommend them.
Hey Baby 4D Clapham - South London

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve come for 2 early scans before the…

I’ve come for 2 early scans before the 12 week NHS scan. Both times has been a lovely experience, everyone is so welcoming and the sonographer is very reassuring and knowledgeable. Cannot recommend enough!!

19 April 2026
Unprompted review

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