Made the initial visit quickly. Hexo carried out all work efficiently. The remedial work was more expensive than I hoped but perhaps that is the standard rate. The booking process was easy and efficie... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service, Alan was very kind and helpful over the phone. Helped us to turn around an EICR same day. Be aware however that if your home is build after 2017 likely you'll have type ac rcds... See more
Company replied
I needed to do an EICR test and found Hexo on the Internet. They were fast in replying to my enquiries and an appointment by the electrician was quickly set up to carry out the request. The electricia... See more
Company replied
Really solid service from start to finish. Communication was clear and prompt, and they kept me updated ahead of the appointment, which makes a big difference. The engineer arrived on time, got straig... See more
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Company details
Written by the company
We offer residential and commercial electrical testing comprising: EICR certificates, Emergency Lighting Testing, PAT Testing, Homebuyers Electrical Reports and Fixed Wire Testing. We operate in London and the South East.
Contact info
Eagle House, 167 City Road, EC1V 1AW, London, United Kingdom
- 0207 315 4151
- info@hexoelectricaltesting.co.uk
- hexoelectricaltesting.co.uk
4.3
Excellent
670 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 1 week
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Professional and thorough
Professional and thorough. The team arrived on time, respected the property, and explained the results clearly. I highly recommend them for reliable electrical safety inspections and repairs.
11 February 2026
Reply from Hexo Electrical Testing
Thank you for your kind and detailed feedback!
We’re pleased to hear the team was punctual, respectful of the property, and clear in explaining the results.
Your recommendation means a lot to us, and we really appreciate your support!
We wish you all the best
Hexo Electrical Testing
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear you were happy with our professional service.
We wish you all the best
Hexo Electrical Testing
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear you were happy with the service and appreciate the recommendation.
We wish you all the best
Hexo Electrical Testing
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear the remedial works were completed smoothly.
We really appreciate your review!
We wish you all the best
Hexo Electrical Testing
Good services from HEXO for EICR test…
Good services from HEXO for EICR test and remedial works.
6 February 2026
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear you were happy with our EICR testing and remedial works.
We really appreciate your support!
We wish you all the best
Hexo Electrical Testing
This company is a scam
This company is a scam. They invent reasons to fail the EICR and then offer to make repairs at exorbitant prices. I have reason to believe that the electrician actually smashed a back box on a socket to create further work they can charge for. DO NOT be tempted by the low initial price. You will end up being fleeced for hundreds of pounds. SCAM ARTISTS!
28 January 2026
Unprompted review
Hexo Electrical Testing were fantastic
Hexo Electrical Testing were fantastic. Very reliable and great value for money. Would definitely recommend.
30 January 2026
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re delighted to hear you found our service reliable and good value for money.
We really appreciate your recommendation and your support!
We wish you all the best
Hexo Electrical Testing
Very happy with the service from Hexo
Very happy with the service from Hexo - would definitely recommend
23 December 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re delighted to hear you were very happy with our service and appreciate your recommendation.
We wish you all the best
Hexo Electrical Testing
Polite and efficient service
Polite and efficient service. There were a number of updates that needed to be made to the electricity outputs in the house and the electrician from Hexo was friendly, helpful and did the job to a high standard.
7 January 2026
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re pleased to hear you found the service polite and efficient, and that the required updates were completed to a high standard.
It’s great to know the electrician was friendly and helpful throughout.
We really appreciate you taking the time to leave a review!
We wish you all the best
Hexo Electrical Testing
I found the team at Hexo to be very helpful and prompt
I found the team at Hexo to be very helpful and prompt in their response in arranging the remedial works necessary for an EICR.
23 December 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear the team was helpful and prompt in arranging the necessary remedial works following the EICR.
We really appreciate you taking the time to leave a review!
We wish you all the best
Hexo Electrical Testing
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear you were happy with our customer service and really appreciate your recommendation.
We wish you all the best
Hexo Electrical Testing
i am happy with the services provided
i am happy with the services provided, quick efficient professional
19 January 2026
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re glad to hear you were happy with the service and found it quick, efficient, and professional.
We really appreciate your support!
We wish you all the best
Hexo Electrical Testing
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear everything was completed on time and appreciate your recommendation.
We wish you all the best
Hexo Electrical Testing
Good service
They were prompt in coming out and got the results back to usafter a couple of days. The work we needed doing was £670 which was very fair price. A different engineer came today and did the work he was tidy and explained everything. Good customer service from them. I was very happy with hexo and would use them again
14 January 2026
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re pleased to hear the inspection was carried out promptly, the report was returned quickly, and that the remedial work was completed to a tidy and well-explained standard.
It’s great to know you found the pricing fair and the service helpful throughout.
We really appreciate your support and would be happy to assist you again in the future!
We wish you all the best
Hexo Electrical Testing
Trustworthy Firm
We had Hexo out to do a ECIR at our rental property. It passed 5 years ago. I was amazed when i received there report as it said there were many C2 faults and that the remidials including a new fuse box will be nearly £900.
I was very doubtful, so i had the report checked over by a family freind, who said they were absolutly right. He looked over the report and around the property and said there were regulation changes and that the previous inspector also missed. No water bonding and fire rated down lights.
He reconed the price was pretty good, so ive had the work done by Hexo.
A very good experience overall, but you do wonder how somw contractors get there licences.
Beware, use a good firm like Hexo
13 January 2026
Reply from Hexo Electrical Testing
Thank you for taking the time to share such a detailed review.
We understand how surprising it can be to receive a report with multiple observations, especially when a previous inspection had passed.
We’re pleased to hear the findings were independently reviewed and confirmed, and that the reasons for the required remedial works were clearly explained.
It’s great to know you felt confident proceeding and that the work was completed to your satisfaction.
We really appreciate your trust in Hexo and your thoughtful feedback.
We wish you all the best
Hexo Electrical Testing
Good and smooth service
EICR done quickly and documents sent without delay, whole process was smooth and remedial work was sorted out.
12 January 2026
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear the EICR was completed promptly, the documents were sent without delay, and the remedial work was handled smoothly.
We really appreciate you taking the time to leave a review!
We wish you all the best
Hexo Electrical Testing
Quick and Cheap
Electrician came and did a quick, cheap and good job, well worth the price. Will definitely recommend.
12 January 2026
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re glad to hear the work was completed quickly, to a good standard, and at a fair price.
We really appreciate your recommendation!
We wish you all the best
Hexo Electrical Testing
Great Service
Great Service
Hexo team reached out to us following our unsatisfactory outcome of the EICR, they explained very clearly all the observations. We booked them to correct these findings and all were addressed by the team in timely and efficient manner. I would highly recommend them.
17 December 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re pleased to hear the team clearly explained the EICR observations and resolved all the findings efficiently and on time. We really appreciate your recommendation and your support!
We wish you all the best
Hexo Electrical Testing
Hexo team was great.
Hexo team was great.
They provided me with Domestic EICR quote quickly after my enquiry, they came back swiftly with earliest appointment and were great on the day. I would highly recommend them.
10 December 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear you received a quick quote, a prompt appointment, and great service on the day.
We really appreciate your recommendation!
We wish you all the best
Hexo Electrical Testing
Fantastic service and exceptional work!
Fantastic service and exceptional work as always. Would highly recommend HEXO!
8 January 2026
Unprompted review
Reply from Hexo Electrical Testing
Thank you so much for your fantastic feedback!
We’re delighted to hear you continue to be happy with our service and work.
Your recommendation means a great deal to us — thank you for choosing HEXO!
We wish you all the best
Hexo Electrical Testing
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