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Rated 5 out of 5 stars

I’m in the process of acquiring some HEX and really regretting not stockpiling some a few years back when it first was created. The project is awesome and they have some pretty cool collectible toys a... See more

Rated 5 out of 5 stars

I'm super happy with my experience shopping with HexToys! The first edition Hex badge i received is top notch quality and arrived very quickly! I was even impressed with the high quality packaging a... See more

Rated 4 out of 5 stars

Hex toys or uniswap has announced some upgrades are coming. I’m looking forward to that! The recent update was good. But, I recently got scammed out of 40 UNI tokens from a fake Airdrop promotion! I... See more

Rated 5 out of 5 stars

My experience is only through observation so far but I absolutely like what I see and can’t wait to jump in. Fun atmosphere. Awesome way to utilize crypto and the newest sides of art.

Company details

  1. Online Marketplace

Written by the company

Exclusive HEX & PulseChain Collectibles!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

No Shipping, No status

Ordered from here on Black Friday. I ordered a bundle and no where on the page did it say it was pre order.
Then, I talked to them and they said oh, both of the plush are preorder. Wait 6-8 weeks.
I contacted them after 8 weeks and they said, sorry, we had too many orders and it won’t send until March 20.
I contacted them March 21 and asked what the status was and they said they’re getting to it and have patience.
It’s ridiculous to expect us to have patience after almost 4 months and little to no communication on any changes.
The bundle cost 120 dollars and at this point, I worry I won’t be getting them for my son.

26 November 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed.

Extremely disappointed with this company! Ordered Nov 16th. for my sons birthday. Package was last updated Nov.24th and is now lost. Hex will only refund once the package has been lost for 30 days. My son asked Santa for a hex for Christmas, unfotunately I know they will not arrive on time or possibly at all. And at around $50-$60 a plushie, I will not be risking it again.

16 November 2023
Unprompted review
Rated 1 out of 5 stars

3rd Order, Will Not Order Again

First 2 orders went without issue, happy with the communication, product, and quality.
On the 3rd order 2 items were ordered on 9/2, and neither said pre-order on the site. We contacted support on 9/18, they said the ship date was 6 weeks out and both items were apparently on pre-order. 6 weeks come and go and 1 of 2 is still "in production" and the order will take another 2 weeks.

No discount, no part-refund, or part-shipment is offered. Not even an apology or preemptive communication was offered. Just a shrug and another 2 weeks of waiting time given. I will not be buying from HEX again and I strongly discourage you from doing the same.

2 November 2023
Unprompted review
Rated 1 out of 5 stars

Delaying the package sometimes

The team is i think trying to help but im waiting for my golden prime Bonnie for a some months now its getting anoying and i dont want to ask my money back because i then cant get the golden Bonnie but the service i had before was good thought.

24 June 2023
Unprompted review
Rated 5 out of 5 stars

Little Mix-up but amazing quality - well worth the wait!

There was a little Mix-up and Hex TOYS came through and COMPLETELY redeemed themselves.

This is no Burger King watch - this watch is NICE.

Pictures don’t do it justice.

Do yourself a favor &

Pick yourself up anything Hex Toys releases.

21 August 2022
Unprompted review
HEX TOYS logo

Reply from HEX TOYS

We are sorry your experience has not been what you expected, rest assured we going to resolve this immediately, please contact us on our Twitter support account: @HEXTOYSSUPPORT or here at support@hex.toys

Rated 5 out of 5 stars

Love HEXToys innovation

Love HEXToys innovation. ❤️
Real great quality products with limited supply + NFT version of the product.

I am a fan.

21 August 2022
Unprompted review
HEX TOYS logo

Reply from HEX TOYS

Thank you

Rated 1 out of 5 stars

First time using the app

First time using the app. Tried swapping some Eth for some Pro using my MetaMask wallet. Took my Eth, didn’t get anything back. Not sure what’s going here ….

24 June 2021
Unprompted review
HEX TOYS logo

Reply from HEX TOYS

That does'nt have anything to do with HEX TOYS you had a failed transaction on the ethereum network.

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