Doesnt do anything
Bought the roll sugar set or beginner set don’t remember what it’s called but it doesn’t do anything tried to do multiple times heated it multiple times and I’m still as hairy as before. Just caused my body and my bank account pain, I want a refund
Reply from HEVI Sugaring
Hi Hlédís,
Thank you for your message!
We truly appreciate all feedback – whether it's positive or negative – as it helps us improve and better the support for our customers. I'm really sorry to hear about your experience with the product; that's definitely not the outcome we want for you.
I’ve also replied to the email you sent us, as it’s a bit easier for us to handle these kinds of issues via email. You’re very welcome to continue the conversation there, and we’ll do our best to help you find a good solution.
It does make the situation a bit more complicated that the purchase was made in another country, but we’ll do our best to help you find a solution.
Wishing you a lovely day!
Best regards,
Mie, HEVI Sugaring