Hestan Culinary Reviews 68

Love Hestan cookware, very robust, cooks evenly, easy t clean and pure quality

Beautiful pan, packaging, seemless online ordering AND FAST shipment! Unfortunately, Calphalon is no longer making the "Elite" collection and we were in desperate need of replacement frypans. The "Premiere" collection was really cheesy and lightweight- so back they went. Tried All-clad- same thing. Found HESTAN pan and WOW! beautifully crafted, lovely weight, balanced. So impressed with the Probond Titum, we're going to buy the available line. These may just be "lifetime cookware". Pricey, but worth it!

Easy ordering, kept informed right until goods were delivered, promp shipping and fantastic cookware !

Prompt delivery. I bought the probond essential pan. A beautiful and useful piece of equipment. Essential is a perfect description for it, great for pasta sauces and mixing with the pasta. It is too early to comment on durability, however looking at the quality i have no reason to doubt that this will be a daily driver for years to come.

So far I have not had a response from Heston regarding half of my order missing in delivery. This is making me very concerned as I received an earlier email from them saying that the order had been delivered. I've sent 3 emails requesting further tracking numbers as I have two parcels , but still missing two skillets. Around $900 so fingers crossed...Also I have received a free hot plate with my part order, but it is wired for China. I thought everything was made in Italy for Hestan. I am in Australia so it doesn't work here.
Update at 14/1/26: not a whisper from Hestan however, I bought an adapter and attempted to set up the app that runs the free hot plate. It doesn't work. I tried emailing support but no answer. Then I found info on the net saying that the free induction hot plate operating app is discontinued. The manual mode to use the induction hot plate requires that you first register via the app. So without the app registering me, it's impossible to use the hot plate, even on manual. I binned it today. I'm very disappointed not to have received the skillets. Nor an explanation. I asked my bank to try to recoup the payment. It is outright theft. 15/1/26 update: Thank you for the suggestion I try Cookware Australia. I did get a response saying they will try to help.

Fast delivery, great discount

Fast delivery. Expensive, but the quality is insane. Just wish they had more things on stock, a lot of the things, maybe even most, are always out of stock, so you basically get what you can find, not always what you want.

Thin stainless steel - base and wall - with a fancy coating.

Exceptional quality and performance in a wonderful aesthetic.

Are they expensive? Yes! But are they amazing quality- also yes!

You can get slightly cheaper stainless steel that will do well too but it’s the details that make the difference. These really do feel like they’ll last a lifetime and the sealed edges mean you can throw them in the dishwasher and not worry about cleanup.

Beautiful pan with gorgeous detailing. Can't wait to start cooking with it!

Well made excellent product. I knew it would be when I ordered it. We will be ordering more...

Learnt about Hestan when researching stainless steel pans and saw a video that described their quality, I live in Australia and their pans are almost impossible to find here so had to order them overseas and despite that was super expensive it was worth the money and the effort. The lids aren’t so great because you can’t see though but are easy to store, the pans are beautiful quality. I wish you delivered to Australia.

Easy to navigate site. Arrived in 24 hours.

Everything, I don’t need to go into detail as anyone who has bought Hestan cookware before, knows very well.

And those of you that haven’t yet bought Hestan cookware will, I am sure, be undoubtedly shocked at how poor the rest of the competition is and what you have been missing all these years, once you have experienced the quality…Italian of course and I am not Italian!

I am not so much interested in customer service performance ( which is excellent by the way) only the product which is first class says a Master Craftsman who loves outstanding quality.

My only wish is that Hestan produce slightly smaller baking sheet that fits side by side in a conventional uk oven

Delivery was prompt. The frying pan is very well made and looks good. It also heats up much faster than my old non-stick pan did. In fact, it is so quick I cannot keep up with it yet!

Browning works brilliantly. Fried eggs still need practice.