Worst costumer service...
I ordered pants and a chain website said it was in stock, over 7 days went by and I never heard anything. Their call hotline have an option to call for orders that you made but it hangs up as soon as you choose that option. After 4 tries I got through and they told me I would have to wait another 10 days for my stuff to be there.
Pants wasn't what I was looking for and I have sent them back, that worked flawless and I ordered new pants 7 days ago still haven't hear anything or gotten any track and trace, tried mailing them and tried calling as well and no answer. Website said delivery in 2-3 workdays.. definitely last time I will ever shop there and would never recommend any one shopping there.
Reply from herrenseite.de
Guten Tag und vielen Dank für Ihren Einkauf in unserem Onlineshop.
Wir bedauern, dass sich die Lieferung Ihrer Bestellung verzögert hat. Hierfür möchten wir uns - auch im Namen des Herstellers - ausdrücklich entschuldigen.
Gleichzeitig freuen wir uns, dass Ihre Bestellung Sie nun erreicht hat und damit erfolgreich abgeschlossen werden konnte.
Herzliche Grüße,
Ihr Team von herrenseite.de
