Herne Hill Driving School Reviews 

58
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for their professionalism, extensive knowledge, and exceptional patience, which greatly contributes to a comfortable learning environment. Many people highlight the encouraging and supportive approach of the staff, helping them build confidence and overcome nervousness. This positive guidance frequently leads to successful outcomes, with numerous individuals reporting passing their driving tests, often on the first attempt. However, some people mentioned instances of instructor conduct that did not meet expectations, such as using phones during lessons, discussing other students, or not handling student requests and personal interactions appropriately.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising instructors for their effectiveness,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the teaching style clear and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect instructor to learn with. After deciding to learn to drive in my mid 40's, I was extremely nervous that I may have left it too late. My instructor Harish, put me at ease straight away, was alw... See more

Rated 5 out of 5 stars

Tye was my instructor and I have to say he was absolutely amazing - would recommend to anyone. He was incredibly knowledgeable and so patient. Beyond just his skills as a driving instructor, he is one... See more

Rated 5 out of 5 stars

Everything from start to finish was excellent. Sarah put me in contact with a lovely instructor. My lessons were regular and on time. I passed first time and now I’ll be making sure my daughter uses H... See more

Rated 5 out of 5 stars

I had such a good experience with Herne hill Driving School, especially with my instructor, Clive. Before I started lessons with him, I had a different instructor, and honestly, Clive is 10 times be... See more


Company details

  1. Driving School

Written by the company

Herne Hill Driving School is one of the most highly-regarded driving schools in South West and South East London. We are committed to the highest standards of instruction ensuring that our students pass with confidence. We know how daunting learning to drive can be so we approach all driving lessons in a relaxed, friendly and personable style. We offer a door-to-door service picking you up at your home, workplace or college at a time that fits your schedule. You can choose from 1 hour, 1.5 hour or 2 hour sessions and are always with the same instructor to ensure tuition stays consistent and that your driving skills progress with every lesson you take. We personalise your lesson package based on your experience and adaptability ensuring you feel confident and safe during the process.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

58 reviews

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Replied to 66% of negative reviews

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4.5

All reviews

(58)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

I started driving lessons with Gary…

I started driving lessons with Gary with no prior driving experience, he was very patient throughout our journey together from back roads to main roads and then to test routes. Gary doesn’t just teach you to drive, he teaches you to drive well with skills that will make you a safe confident and skilled road user, looking forward to motorway lessons with him!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Refresher driving lessons

Reached out to a couple of local driving schools and Herne Hill Driving School (Gary specifically) got back to me so quickly to book me in for a refresher driving lesson. I communicated that I was super apprehensive having not driven at all since passing my test 4 years ago but Gary was incredibly reassuring and confident about getting me back on the road ASAP. Booked in for a 3 hour lesson and was back on the road in no time driving around South London covering a massive range of all the skills that I needed to brush up on. I can't speak highly enough about how effective an instructor Gary was and also how seamless the booking process was. I've booked in for one more 3 hour lesson to get some motorway experience and then I should be up and running! Thanks so much, Gary!

9 July 2026
Unprompted review
Herne Hill Driving School logo

Reply from Herne Hill Driving School

Thank you so much for your fantastic review, Josh!

Gary takes great pride in tailoring each lesson to the individual, so we're pleased you left feeling ready to get back on the road.

We'll be sure to pass your kind words on to Gary. He'll be delighted to hear them. Best of luck with your motorway lesson, and we wish you many years of safe, confident and enjoyable driving. Thank you for choosing Herne Hill Driving School! 🚗💚

Rated 5 out of 5 stars

I had my lessons around the tooting…

I had my lessons around the tooting area with Anita. And today passed my test!! I can't believe ive finally passed. And id like to thank Anita for all her patience and kindness throughout the journey. Couldnt have done it without her

13 July 2026
Unprompted review
Herne Hill Driving School logo

Reply from Herne Hill Driving School

Thank you so much for taking the time to leave such a lovely review!

Congratulations on passing your driving test. We'll be sure to pass your wonderful feedback on to her.

It's great to hear you enjoyed your lessons around the Tooting area and that all your hard work paid off. We wish you many years of safe, confident and happy driving. Thank you for choosing Herne Hill Driving School! 🚗💚

Rated 5 out of 5 stars

My daughter has just passed her test…

My daughter has just passed her test with Clive! He was a brilliant teacher, really cared about his job and very passionate. He invested a lot of energy into his job and was very responsive on messages to set up lessons. Emily became a very confident and capable driver under his tuition and we are delighted she has now passed!

8 July 2026
Unprompted review
Herne Hill Driving School logo

Reply from Herne Hill Driving School

Thank you so much for taking the time to leave a review.

Congratulations to Emily on passing her driving test. It's wonderful to hear she has grown into such a confident and capable driver, and we hope she's enjoying the freedom that comes with having her licence.

Thank you for choosing Herne Hill Driving School, and we wish Emily many years of safe and happy driving. 🚗💚

Rated 1 out of 5 stars

Wouldn’t recommend for nervous first-time drivers

I told Muhammed I was nervous, that it was my first ever driving lesson, and that my only previous experience driving with an ex had ended with me in tears. We were parked up while he explained the basics of the car. He explained things clearly and I liked his teaching style overall, even if some of his analogies didn’t quite land.

However, while explaining the parking brake, he suddenly stopped and asked, “Can I just ask, are you on medication?” I was really taken aback and asked why. He said it was because of the way I was acting and answering questions. He then changed his explanation and said it was something he had to ask before a lesson, even though we were already about 20 minutes into it.

As someone who had already explained that I was anxious, this comment completely knocked my confidence. I decided I didn’t want to continue learning with him. To his credit, he refunded me immediately.

What disappointed me most was his response afterwards. Rather than acknowledging why the question might have upset me or apologising, he repeatedly said, “It’s not personal.” From my perspective, it felt personal because he had specifically linked the question to my behaviour. I suggested that if he genuinely needs to ask questions like this, they should be asked before the lesson begins and explained sensitively. He didn’t really engage with that feedback.

7 July 2026
Unprompted review
Herne Hill Driving School logo

Reply from Herne Hill Driving School

Thank you for taking the time to share your experience Lily.

I'm sorry to hear that your first lesson left you feeling uncomfortable. I appreciate you sharing your honest feedback, as first lessons should help build confidence rather than diminish it.

I'm pleased Mohammed refunded your lesson immediately when you decided not to continue, and I'm sorry that you were left feeling your concerns hadn't been fully acknowledged afterwards.

We value all feedback and will be discussing your comments internally, particularly around how sensitive conversations are introduced and communicated during an initial lesson. Every pupil is different, and we always want our instructors to help learners feel comfortable and supported from the very beginning.

Thank you again for bringing this to our attention, and we wish you all the very best with your driving journey.

Rated 5 out of 5 stars

He made me feel comfortable always gave…

He made me feel comfortable always gave me confidence and made sure I will pass and also applied pressure when it was needed I am overly happy thank you for everything

4 July 2026
Unprompted review
Herne Hill Driving School logo

Reply from Herne Hill Driving School

Thank you so much for your wonderful review!

Congratulations on passing your driving test! 🎉 We're delighted to hear you had such a positive learning experience. It's great to know your instructor helped you feel comfortable, built your confidence throughout your lessons, and knew when to challenge you to help you reach your full potential.

Thank you for choosing Herne Hill Driving School. We wish you many years of safe, confident and enjoyable driving! 🚗💚

Rated 1 out of 5 stars

If I could give 0 starts I would

If I could give 0 starts I would. I have never come across anything like this. The Instructors name is HARISH. We will be taking this u with DVSA If nothing is done about this, I have sent a formal letter of complaint.

I am extremely disappointed and concerned by the conduct of one of the instructors at this driving school.
During a recent lesson with my daughter, the instructor shouted at a learner while she was visibly upset, saying things such as, “Why are you crying?” and “Think about how you’re making me look.” This is completely unacceptable and deeply unprofessional. This is not an isolated incident he has been degrading through out. The only reason lessons were carried on is because this was prepaid.
The learner also asked to pull over because she was distressed, but the instructor refused. A learner driver should never be made to continue driving while upset, overwhelmed, or feeling unsafe. That raises serious safety concerns.
Driving lessons should be calm, supportive, and professional. People do not learn through intimidation, shouting, humiliation, or pressure. This kind of behaviour can seriously damage someone’s confidence, especially when they are already in a vulnerable position as a learner.
Based on this experience, I would not feel comfortable recommending this driving school unless they take proper action to review the instructor’s conduct and ensure this does not happen to another learner.

29 June 2026
Unprompted review
Herne Hill Driving School logo

Reply from Herne Hill Driving School

Thank you for taking the time to write to me Ramona. I'm genuinely sorry to hear that your daughter came away from her lessons feeling this way.
As your daughter came to Harish through a personal recommendation rather than through Herne Hill Driving School, I unfortunately didn't have any contact details for either of you and wasn't aware there were any concerns during the course of her lessons.
I spoke with Harish yesterday to understand what had happened. He told me he was genuinely unaware that your daughter was unhappy with his teaching, and when she became upset during the lesson, he asked what was wrong because he believed there was another reason for her distress. He has since reached out personally to apologise for any misunderstanding and to better understand her experience.
With regard to stopping the lesson, Harish explained that they were on Streatham High Road where there are currently extensive roadworks and no safe place to pull over immediately. He has told me that as soon as it was safe to do so, he stopped the vehicle and they changed seats.
I completely appreciate that this explanation does not change how your daughter felt, and I'm sorry that she left the lesson feeling distressed.
Had I been made aware at any point that she was unhappy with the lessons, I would have stepped in immediately. I would have offered to end the tuition, refunded any remaining prepaid lessons and, had she wished, helped arrange for her to continue with a different instructor. I always want pupils to feel comfortable and supported whilst learning to drive.
Thank you again for bringing your concerns to my attention. I genuinely wish your daughter every success with her driving in the future.
Sarah
HHDS

Rated 5 out of 5 stars

Raja is an excellent instructor with…

Raja is an excellent instructor with experience and wisdom. I passed first time and am very happy. Thank you!

28 April 2026
Unprompted review
Herne Hill Driving School logo

Reply from Herne Hill Driving School

Thank you so much for your kind review!

Congratulations on passing your driving test first time – what a fantastic achievement! 🎉 We're delighted to hear you had such a positive experience and that Raja's experience and guidance helped you reach your goal.

We'll be sure to pass your lovely comments on to Raja. Thank you for choosing Herne Hill Driving School, and we wish you many years of safe, confident and enjoyable driving! 🚗

Rated 5 out of 5 stars

Clive is an amazing instructor

After failing my first test in Lincoln and stopping driving lessons for half a year I thought I would reach out and find driving lessons again I got referred to Clive who has been an instructor like none I’ve ever had before, he's like a friend but with all the experience you need to pass your test, im quite a nervous person and with him he was able to calm me down, play some music more chill vibes and even on the day of my test I was worried and he calmed me down, I managed to pass my test today and with only having around a month of consistently doing lessons again, he's the best instructor i’ve ever had and a great person more than willing to compromise with time and managed to help me pass couldn't recommend him enough

22 April 2026
Unprompted review
Herne Hill Driving School logo

Reply from Herne Hill Driving School

Thank you so much for taking the time to leave a review.

Congratulations on passing your driving test! 🎉 It's wonderful to hear you were able to rebuild your confidence after taking a break from driving and achieve such a fantastic result.

We wish you many years of safe, confident and enjoyable driving, and thank you for choosing Herne Hill Driving School. 🚗💚

Rated 5 out of 5 stars

Passed with Clive!

I started back to lessons with a lot less confidence so thank you Clive for helping me build it back up and pass!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Lance was calm and encouraging

Lance was calm and encouraging! I had a lovely experience, he took me from being a very nervous driver to having a lot more confidence and even passing first time. Could not recommend him more!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

He’s technique and patient

The technique of the teaching the patient of my Instructor also the knowledge the experience he’s given me is for life that’s why I’m giving 5* he is truly very good Instructor he made me comfortable every time I have a lesson.
Thank you Maliyr he is the best instructor

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Mo!

Thank you to Mo for being, genuinely, the best driving instructor.

From my first lesson until I passed my test, Mo struck the perfect balance between being incredibly knowledgeable and exceptionally patient. His expertise is clear in the way he explains things: with great clarity, great attention to detail, and tailored to you, so everything really clicks. No question ever felt too small or too repetitive, and Mo always took the time to make sure I understood not just what to do, but why.

What I think sets Mo apart though, is his patience. He created a calm and supportive environment where things never felt overwhelming. He is endlessly encouraging and genuinely cares about your progress, confidence, and enjoyment of learning to drive.

Mo also doesn't just teach you how to pass a driving test, he teaches you how to be a safe, thoughtful, and capable driver. He also really understands how to support learners through the process of learning a new skill like driving, while helping you feel confident and prepared for your exam.

His teaching goes beyond the technical side of driving; he helps you build confidence, manage nerves, and trust your own ability. He also empowers you in your learning by involving you in lessons, asking what you want to focus on, and making sure you recognise and celebrate your progress.

On top of all of that, Mo is kind, funny, and makes every lesson enjoyable. I always felt at ease, and came away from lessons smiling, which says a lot about the experience he creates.

I am incredibly grateful for Mo's guidance and support throughout the whole process, and I would wholeheartedly recommend him to anyone learning to drive.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Herne Hill Driving School - Bernard

I had Bernard as my driving instructor and he was simply excellent. He taught me at a good pace and supported me through driving areas that I found challenging. Through his excellent teaching I successfully passed my test first time back in Jan 2026

19 January 2026
Unprompted review
Rated 5 out of 5 stars

In such a short time Lance has been…

In such a short time Lance has been able to prepare me for my driving test and I was able to pass first time with him as my instructor😁. His diligent teachings of always making sure you drive as a learner with safety and control, built a massive improvement for my driving skills, and made the driving test easy . He constantly believed in me and always wanted to best for me has helped me pass. Im sure im not the best learner as I was always overthinking haha , but one thing im definitely sure is Lance is definitely the best instructor there is out there. And now that I have passed my driving test I’m confident to say my Life after lance is going to change for the better thanks to his amazing knowledge.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Clive was great

Clive was great, fitting in at very short notice. He made the experience enjoyable and calm. Passed first time. Fabulous.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Lessons with tye

I had a lot of lessons with my instructor tye and enjoyed every lesson whilst learning how to drive , I then went on to pass my test with all the help and knowledge he had shared with me , thank you tye

26 February 2026
Unprompted review

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