Honesty, Excellence, Trustworthy Knowledge. Consistent Targeted Presence of mind. In Quality, Process, Customer Service, and Delivery. Refreshing provision no gimmicks just straightforward wysiwyg... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Herbosphy is fabulous. They truly care about their customers. The level of customer service is outstanding. The products are top quality and shipping is always prompt and reliable. I have never been d... See more
Company replied
My experience with Herbosophy was great from start to finish . My parcel arrived quickly , safely , and well packed. The Sellers communication with me was lovely. He sent me helpful much appreciat... See more
Company replied
Great communication all along the way. Such a nice change to receive such execellent customer service. Thankyou Jorge you deserve a raise . Have been using Velvet Bean for a few years, find it marvel... See more
Company replied
Company details
Written by the company
We freshly grind and encapsulate your chosen dried herbs, herbal extracts and herbal blends, at time of order. Personalised service and express postage across Australia.
Contact info
PO Box 1356, 6954, Booragoon, Australia
- admin@herbosophy.com.au
- herbosophy.com.au
4.9
Excellent
822 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Herbosophy
Thank you, Dave :)
Always love receiving my high quality…
Always love receiving my high quality herbs and punctual delivery is a bonus.
Thank you
25 February 2025
Reply from Herbosophy
Thank you, Sandra :)
Great Company
I have been buying from Herbosophy for many years because they have such a great range of quality herbal products. Purchases are always dispatched very promptly. And I really like having the option of buying the herbs capsulated, or as a loose powder or as a tea.
25 February 2025
Reply from Herbosophy
Thank you, Genni :)
Reply from Herbosophy
Thank you :)
Reply from Herbosophy
Thank you, Lyn :)
very good to deal with and fast postage…
very good to deal with and fast postage thank you .will be using you again
5 February 2025
Reply from Herbosophy
Thank you, Brian :)
Reply from Herbosophy
Thank you, Karter, but we have no influence on Australia Post's regular delivery service. But we do despatch your order extremely fast.
Awesome fast despatch
Awesome fast despatch, quality & pure products with no nasty fillers very reasonably priced , happy customer .
4 February 2025
Reply from Herbosophy
Thank you, Sandra :)
The service is always prompt and…
The service is always prompt and deliveries extremely fast. There products are first class …
4 February 2025
Reply from Herbosophy
Thank you so much, Stephen :)
Too early to Tell
Too early to Tell. My Treatment is ongoing with CHANCA PIEDRA I am taking 2 Capsules before 1 Meal & 2 Caps before Snacks = 6 Capsules daily. For Calculation of Smaller Veins in both lower Legs,
Now 9/02/2025.
3 February 2025
Reply from Herbosophy
Thank you, Alan :)
The package was delivered to wrong address
The package was delivered to wrong address in my neighbourhood and Jorge sources me the picture of the mailbox and I ended up with my goods . Jorge was a pleasure to deal with and definitely will be a return customer.
Thank you Jorge
31 January 2025
Reply from Herbosophy
Thank you so much, Ben :)
This is not the first time purchasing…
This is not the first time purchasing product from Herbosophy located in Western Australia and will definitely not be the last.
From date of order to date of receiving the goods took less time than it did get a parcel via the same method of freight from a city 400 klms away...
Extremely grateful for the great communication and service and would highly recommend to anyone.
Thank you
David
31 January 2025
Reply from Herbosophy
Thank you so much, David :)
Excellent products and service
As a client of many years, the products and service have always been the very best
28 January 2025
Reply from Herbosophy
Thank you, Sue :)
Herbosophy is my preferred supplier
As a long time customer,, that is not always buying product, I have never been let down buy the quality, supply and variety of the products I can use for my health. I know that if I want add particular herbs to my regimine, herbosophy is my go to supplier.
28 January 2025
Reply from Herbosophy
Thank you, Scott :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.