herbiotics.com.pk Reviews 

Ghatya company ghatya customer service

I placed my order on 16th August 2026 during their Azaadi Sale promotion, but unfortunately, I have still not received any clear update regarding the delivery status. I reached out through WhatsApp as well, but there has been no proper response or follow-up.

Sales promotions are good, but customer service and timely communication are equally important. As a customer, one at least expects a basic update after placing an order. Very disappointing experience so far. I hope the team looks into this and improves their order tracking and customer support process.

Highly not recommended brand... It was worst decision to placing order to them their response and services are so pathetic they don't even bother to reply you

Very disappointing experience.

I placed an order on 6 June, and as of 14 June, my products still haven't arrived. The worst part wasn't even the delay—it was the complete lack of customer service. I made dozens of calls for an update, and only after one lucky call was I finally able to obtain my tracking ID.

When I checked the tracking information, I discovered that the order hadn't even been dispatched after more than a week. If I hadn't kept chasing them, I would have had no idea what was happening with my order.

My experience had already shown me how poor their customer service is, but after reading other customers' reviews, I honestly feel fortunate that I didn't receive the products. If their products are anything like their customer support and order management, I likely avoided an even bigger disappointment.

Extremely poor communication, unacceptable delays, and a frustrating overall experience. I would not recommend this store.

I placed three orders. For the first order, I waited at least two weeks, but it never arrived. Then I placed a second order, but they did not ship the full order—one supplement was missing. Now I have placed a third order, and it has been five days, but I still haven’t received it. I have called them, but they cut the calls and do not respond to messages. I am not going to order from them again.

I used Herbiotics Magnesium Glycinate 500mg. It made my and my mom eyes red, dry and painful. I am seeing floaters in my eyes. And now my vision is blurry and I can’t focus. It seems it ruined my eyes. Even their tablets were dirty, like someone took from floor and filled into bottle. Its seriously big crime to play with health of people to make money. Please don’t trust this brand, no idea what they are adding in it.

Extremely disappointing customer service. If you want to spend your time endlessly calling and texting just to track your order, then go ahead and order from them. It’s been almost a week since I placed my order, and they haven’t even bothered to attend a single call. After reading other reviews about people receiving the wrong products, I’m relieved I didn’t receive anything at all. It’s far better to buy from a chemist and choose a reputable brand than waste money and energy on this one

I ordered LullaBites gummy’s and that is not what I got, the container is plastic and not tin, the name is not correct, and they won’t supply the correct item or refund my money. Buyer beware
Please don’t give them your money and be in the same situation that I am in.

i thought the price is good and first time trying out so when the item came to my home the courier person told me a bill of 2190 instead of 1650 on website and billing . i directly told him go back i dont want it . pathetic

Disappointing Purchase

I recently bought this product expecting it to be fish oil as advertised. However, upon open it, I discovered that it is actually in powder form. Nowhere on the packaging does it mention that it's a powder, which is misleading. They need to clearly indicate on the box whether it's fish oil or powder form. Very disappointed with this purchase.