I wish I had read the reviews. If I could give zero stars I would too. I would advise to avoid this company. The order arrived, the goods were faulty and unwearable and the company offered a very sma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I wish I had read the reviews. If I could give zero stars I would too. I would advise to avoid this company. The order arrived, the goods were faulty and unwearable and the company offered a very sma... See more
Company replied
Horrible scammers avoid this website at all costs. Sends items which look nothing like the pictures on website. Horrible cheap nasty clothing. Do not buy because you'll be getting something totally di... See more
Company replied
If I could give zero stars, I would. Like many others, I wish I had read the reviews before ordering. It took 2–3 weeks for my items to arrive, and when they finally did, most were either the wrong si... See more
Company replied
Absolutely appalling service still waiting on a refund and now not getting a response, paypal won’t intervene as it’s been longer than 30 days, do not touch with a bargepole Oh and clothes only fit... See more
Herbelladay is an online shopping platform that offers a wide range of products from beautifully printed dresses and tops to T-shirts and coats at the lowest prices. With years of experience in clothing design, we are committed to delivering the absolute best clothes to touch your skin. Our clothes can be so much more than what they seem; it's a new way to discover and express yourself. At herbelladay, we want to inspire you to transform your wardrobe and confidently show off who you really are at an affordable price. That's why we offer clothing for women, regardless of age or body type, because we believe our customers are beautiful and confident. Each item is carefully designed and printed by our passionate and skilled designers on state-of-the-art equipment to ensure your freedom experience. Every Herbelladay's product is hand-selected by our team of executives to ensure it's worthy of our customers, who deserve the best and only the best. We hope to expand our audience so that herbelladay can continue to inspire more people to express themselves through fashion.
Kowloon, Hong Kong
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a scam company for sure. I ordered what looked like a beautiful dress for my christmas party. I ordered on 7th November hoping to have it before the 13 December...item arrived on the 13 December and it was not the same item i ordered!! Completely different dress bar the colour 'red' was really dissapointed. Have emailed them to get a refund and sent item back have heard nothing! They should be reported and shut down.. I spent over £30!..DO NOT BUY FROM THEM
I have placed an order for a jacket for my mums Christmas was only £40 something but still I have had no confirmation from them or anything. Should I be concerned that it's not going to turn up? its shocking and I've just googled the company and its coming up with scam potentials. Very concerned customer looking for answers.
UPDATE - ITS NOW 16TH JANUARY 2025 - STILL NO EMAIL RESPONSES BACK, REFUND OPTIONS, OR ITEMS RECIEVED!!
ABSOLUTLEY AVIOD THIS PLACE LIKE THE PLAGUE
I ordered on the 27th November 2024. It’s now the 15th December 2024. Only received two emails to date. Regarding shipping from China. When I track, no updates. Herbelladay advertise on tick tok women’s wear. You’re unable to make a comment. That shows me this is some sort of scam, I think. I would not order off this site. Not adding up that says something. Still waiting for my parcel, probably will have to contact Visa regarding this.
The products are nothing like advertised they are absolutely shocking!!!!!
Been trying to get my money back for 6 weeks now and I just keep getting told their refund system is down!!!!
DO NOT BUY FROM THIS COMPANY
I have placed an order a xouple of weeks ago,I've got an email confirming the order and that's all.I am not receiving any updates of the order and they do not reply to my emails.I believe this is a scam and they cannot be trusted.
I have ordered a coat several weeks ago. I had confirmation that it was shipped. I have sent numerous email. Nothing has come back about my order. I am suspicious that, this is not to be trusted.
Scam. Bought 3 items & got order confirmation. A month later still no delivery and ignoring all emails. Of course no phone number.
AVOID. This is a scam account. I recognised the model in the advertisment on youtube. She has a clothes shop near to where I live in Ireland. I have bought directly from the shop and online. I checked their instagram and the adverisment video from Herabella has been lifted from their instagram. AVOID.
Disgusting rip off website scam which I looked on here before I ordered the set I ordered is such bad quality it’s fit for the bin it stank and took ages to come I have contacted the company for a refund after 20 emails them asking if I could keep the product for a discount price I said no way the product is rubbish they agreed to a refund which I’m still waiting for I advise everyone never to buy from this rip of dodgy site
Products are not what are advertised, quality is shoddy, sizing is completely off and customer service leaves a lot to be desired. Tried returning my item but are not returning my emails, so I have lost money. DO NOT BUY ANYTHING FROM HERE.
Terrible! The company should be shut down for false advertisement as the clothing is nothing like the images. Took weeks to arrive, no response to emails then when finally arrived the quality was laughable. Do not order
This is a scam website and one star is too much. They could not meet the delivery time and wanted to send the money back. They have not done so and claim they cannot now they write that they are sorry but will neither pay the money back or send the order. Therefore, I have reported it to the police for fraud and reported it to the bank as well. Don’t bay anything from this company
Very poor quality puffer coat received
It was stitched so badly that the side hitched up and was totally uneven from one side to the other. Totally u wearable
Trying to return item to get money back. Sent photos. No response
Wish I had read these reviews first
This looks like a scam site.
Do Not Order from this site
One star is too much to be honest.
Not at all happy with my purchase quantity is shocking asked for a refund and they tried to say keep the item and we will refund £8 bearing in mind I payed £43 all together with postage. Am still waiting on a full refund !!!! 😡
AVOID! AVOID! THIS IS A SCAM SIGHT ORDERED A SUIT ARRIVED 1 MONTH LATE THE QUALITY AND FABRIC WAS VERY BAD THE ELASTIC BAND IN WAIST WAS EVEN TWISTED! I HAVE BEEN EMAILING RESPONSES RECEIVED 1 GIVE IT TO YOUR FAMILY AND WE WILL GIVE 10% BACK WHEN REFUSED AND ASKING A ADDRESS TO RETURN ITEM TOO RESPONSE WAS 20% COMPENSATION. THEY HAVE STILL NOT GIVEN DETAILS ON HOW TO RETURN. DO NOT WASTE YOUR MONEY.
Ordered over a month ago. Still have not received it nor have I had a refund that i politely requested. This place is a SCAM.
Awful! Coat is cheap looking! Multiple emails to them and no reply total waste of money
Ordered a few things after it kept popping up on my social networks.
Everything looks good, but not so much to when you receive it and notice the quality is not even close.
For the prices you pay you would expect something of better quality!
Bought my self a set and leggings look nothing like the picture. (Material wise)
Also the jumper bought, for almost £30, could probably get the same in Temu or SHEIN and way cheaper!
I ordered a coat over a month ago still haven't received it. Sent numerous emails and messages about the tracking number didn't work to track . Only email they sent back was sorry for the delay and offering me 15 per cent discount of my next order. WHY would I order again when I haven't received my first order Total scam
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.