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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness and quality, especially the balms for pain relief and various ailments. Many people appreciate the excellent customer service, describing the staff as knowledgeable, caring, and always willing to go the extra mile to help. Reviewers frequently mention the positive impact of the products on their health and well-being, from managing chronic pain to improving hair condition. The company is often described as a friendly, family-run business that genuinely cares about its customers.

What people talk about most

Product

Consumers find products to be highly effective and beneficial. Many reviewers praise the balms, such as... See more

Quality

Customers consistently express high satisfaction with product quality, highlighting that the balms and other... See more

Staff

Users describe delightful interactions with staff. Customers consistently praise the team for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fabulous, friendly, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the exceptional level... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Herbal Health balms are pure magic. No idea what witchcraft goes into producing the balms but I would not be without mine. From treating my basal cell carcinoma scar to banishing bruises, soothing cut... See more

Rated 5 out of 5 stars

I have been using Ninja balms for several years both before and after knee replacement surgery for arthritis. Takes time to work but once it does… what a relief!😅. So persist and enjoy. Stops me popp... See more

Rated 5 out of 5 stars

I don't know where to start with the wonderfullness of Bev and her coven of Potion Mixologists. They provide Salve-ation for the sore, Rest for the restless, Alchemy for aches and solace from critte... See more

Rated 5 out of 5 stars

Lovely small company who care deeply for their community. Their products WORK! Pain killing & soothing balms designed to help with your every need & advice based on experience & considerable research... See more


Company details

  1. Health and Beauty Shop
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry

Written by the company

Welcome to Herbal Health – our passion is both people and their pets and how we can best use nature’s resources to help them in a non-pharmaceutical way. Our ‘people’ balms are a fusion of the best CBD whole plant extracts, enriched with natural terpenes, essential oils and organic coconut pulled together with a vegan friendly wax to create a range of premium healing topical balms which are anti-inflammatory, anti-bacterial and pain relieving. Used regularly they will not only keep you symptom free but will also promote and maintain a wonderful quality of life


Contact info

5.0

Excellent

TrustScore 5 out of 5

324 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

There are no words!!!

I absolutely could not function without these products!!
From a soak in a soothe oil bath or a shower using soothe body wash to then generously slathering on either ninja or recover balms wherever they are needed at the time, to getting into a warm bed and popping relax balm on my face sinuses and wrists to help me sleep, these products are simply amazing, and the customer service, second to none!!!thank you Bev and team, angels truly do walk among us!!!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant small organic company...

I've been shopping with Herbal Health for many years, infact since they first started making their magic balms. I first came across them when looking for something to help my super anxious dog. The relax balm worked so well for him that I started using it myself. Over the years I've purchased and used all their balms. And I can testify that they really do work. I use the ninja balm when I'm in pain and the soothe is my go to if I have any skin issues. During the midges season I don't go out the house without applying their buzz off pest potion. It really keeps all the biting beasties away. It's quite funny watching everyone round about me swatting or running away from them whilst I stand their with my force field up looking smug... 😅 I also take it abroad with me and it keeps the mosquitos away too.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Herbal Health for…

I have been using Herbal Health for just over 2 years now. The balms are wonderful for all my aches from Migraines to arthritis.
My latest purchase was the shampoo and conditioner which I have been using for a year now. My hairdresser is amazed with the difference in the thickness of my hair. The new hair growth is amazing.
The service provided with such a personalised approach is great and delivery times can’t be beaten.
Just an all round great company with great products.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

I have been using ninja 15k for a few…T

I have been using ninja 15k for a few years now and it’s been the best and only product that has actually worked in reducing the inflammation I suffer with costochronditis. It has become my best friend and reduced my flare ups about 80 percent.
Also use soothe for my dad’s skin condition and relax for any headaches for my other half.
This friendly and supportive company is just the best.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Lovely small company who care deeply…

Lovely small company who care deeply for their community. Their products WORK! Pain killing & soothing balms designed to help with your every need & advice based on experience & considerable research. You won’t be disappointed.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

A Lovely friendly company helping us…

A Lovely friendly company helping us with our pain. I am 76 and have used them for years. My daughter has Shingles and is in a LOT of pain . HH answered my email quickly and within 48 hours she had exactly the right balm for her pain and was using it. Last night was the first time she slept in days...and she overslept! With a bit of luck she hasnt had the dreaded blisters ( I did when I had it, its HELL !! ) and today she is beginning to feel better. Thank you so much HH ladies we can't thank you enough!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company

I am so glad to have discovered this wonderful company. They really care about their customers and I love the fact that they have so many special offers throughout the year. The little gifts in addition to your order and the handwritten note makes it extra special. I use several of the balms and have had great results. Calm is great for bringing anxiety down and Soothe does wonders for my skin. I wouldn’t be without Ninja for my joints and the lip balm is fab also. Well done Herbal Health!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Life Changing Natural Remedies

I discovered Herbal Health a year or so ago when I was in a very bad place with arthritic pain, respiratory problems and a host of allergy related rashes and itches. Ninja has helped the pain a lot and made a world of difference to my respiratory system. Soothe has solved every skin problem and I can't bear to think what I would do without these two little pots of magic. I also suffered from hair loss, going from extremely thick hair to thin limp hair, receding ever further as time went by. I was resigned to living with this as my late mum had the same condition and I assumed there was nothing I could do about it. A few months later after using Nourish & Repair shampoo I have a glorious head of hair again. My only regret is that it wasn't around to change my mum's life. If anyone has any misgivings about ordering from HH please go ahead, it could change your life too.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product!

I've been suffering back pain from 2 slipped discs for 8 years and have been on a mix of pain killers and Physio ever since. Having tried almost everything I thought that this was just going to be my lot going forward, however Ninja Balm and Recover Balm were recommended to me alongside CBD drops, and what a difference. The pain became more manageable within a few days and the difference I have experienced has been great since starting. Will certainly be keeping this up and recommend it to anyone reading this who also experienced back pain!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Ninja for a few years…

I have been using Ninja for a few years for my scleroderma and it is the only product that reduces the pain. I had an operation three years ago and again in July. Both times I lost a lot of hair. Since using the shampoo I have noticed so much regrowth. A wonderful, genuine company to deal with. They are all so knowledgeable and helpful. I have recommended them to family and friends.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

I can’t recommend this small company highly enough. I initially bought balm for bursitis in my hip on the advice of a friend and was absolutely delighted with the relief it gave me from the pain after regular application. As I do not tolerate prescribed painkillers well finding these products has helped me so much. Since then I have tried several of their products and not been disappointed. I have gifted several sample sized balms to family and friends (even my plumber) and am writing this review to encourage anyone who is hesitating to give them a try.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Always there for helpful advice

Have been spreading the word a bit too well as the rest of the family keep pinching my supplies!! Luckily there are frequent, and very welcome offers to help me restock. I would especially recommend the Ninja and the Buzz off.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazingly effective products

I have been using these amazing balms for several years. I have used them for sciatica, muscle pains, lichen sclerosis, headaches and just general relaxation. I even take them in holiday with me and had to use them the first night of my most recent holiday after my sister hurt her toe and thought she had broken it. Some supercharged Soothe and she was able to walk without too much pain the next day. They are amazing and very effective. Bev is super friendly and leaves a handwritten note in every order. I have recommended them to friends and family.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

In love

This company is humanity at its finest. A small, family run, customer oriented business with kindness and faith in its products at its heart. The owners always go the extra mile to make sure that you get just the right product for your condition, no matter how severe or complex, and are patient and understanding. The very fact that they have such a large and loyal following speaks more words than I could, but I can say personally, and I will use the cliche, the Supercharged Relax balm is simply “life changing “ !
Please, never go anywhere, we can’t cope without you, Herbal Health! Xx

17 June 2025
Unprompted review
Rated 5 out of 5 stars

A brand new lease of life thank you.

I have been using Herbal Health for a few years now. What brought me here in the first place was a torn rotator cuff in my left shoulder that I was told would not heal without surgery. 2 years later now and I have not had surgery and it’s basically brand new, from using the balms constantly for a few weeks, then less and now down to zero. When it twinges the balm goes on and the pain goes away. I have congenital radial dislocation of both elbows, operated on in my early teens, I’m now mid 50’s. Using the balms gives me a life I didn’t have before, I couldn’t use my arms without continuous pain and lifting them to hang washing was impossible. Now I even go to the gym and put them under some pressure. I still use the balms daily as the pain comes back if I don’t, which I have found out.
Arthritis in my finger joints, on goes the balm. De Quervains in my thumbs, again both hands, operated on over 20 years ago still gives me pain unless I use some balm, pain goes away and I can move them freely.
I have meralgia paresthetica, nerves trapped in both legs when I’m in bed, used to wake me up multiple times with a huge searing pain down both legs. The tablets I was given for that I am now able to stop, I use two different balms for that and alternate them every night.
My kids have all had chicken pox in the last couple of years, a bath in the oils they felt less itchy and able to sleep. One of my children was in hospital with scarlet fever and chicken pox. Came home, straight in the bath, instant relief. In the last month my 10 year old had shingles, very painful so again, balms and oils he felt less like crying all the time.
My daughter gets very bad eczema at the back of her legs, sometimes it used to get infected and went about 10 inches in sore painful areas. The soothe balm healed this within a week. Using it regularly she is able to stop the steroid cream and a couple of years later now and she hasn’t had another painful patch again.
I love my tattoos, having full leg pieces, soothe is amazing, it stops the pain and the itch when it starts healing. Putting a wand in the fridge is absolutely bliss after a new tattoo and when it’s gets incredibly itchy. My tattoo artist is amazed with the healing and the colours that using the balm provides.
I hate the summer! Blooming flies everywhere! The reef diffusers are amazing. Flies stay away and I can have the back door wide open, they rarely come in but when they do, they fly around and go straight back out again!! My caravan has one too now.
My tortoise had a sore bit on his neck from dive bombing off his bridge, out with the ninja and healed within 24 hours.
Whenever we have grazed and cuts which is inevitable with 3 children, they reach for the balm, they have their own!
I’m sure I have more ailments that I use the balms for and I will kick myself for forgetting but at the moment that’s all I can think of.
Herbal health are an amazing company, with their great customer services, great delivery, hand written notes, floofy hearts and spades are the best!!
Christmas I always buy myself a hamper because I deserve it.

All in all I just want to say thank you to a bunch of special witches (sorry ladies) who have given me my life back and the ability to still run around and get on the floor to play with my kids. Thank you from the bottom of my heart ❤️

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products. Having recently purchased several products from Bev, I cannot recommend them enough, excellent quality, delivery service and it does what it states it should. I bought some for our reactive Spaniel, it’s making a difference for him too.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant products and service

The balms are fantastic, I have been using the Ninja 15k on my knees. I was told I need two new knee joints as I have severe osteoarthritis. That is not an option for me as I live on my own. I dont like popping pills as they just cause more trouble. The balm helps control the pain and is so easy to use. The service and help from Bev is unbeatable. Highly recommended.

8 June 2025
Unprompted review

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