Henryka Jewellery  Reviews 

522
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the jewellery pieces are beautifully crafted, exactly as described online, and arrive exceptionally fast in secure packaging. People truly appreciate the wonderful selection available, noting that these wonderful items make ideal gifts and match expectations completely. However, some reviewers were not happy with minor aspects of their orders, mentioning that certain chains felt too thin, colors appeared too yellow, or items experienced unexpected durability issues over time. Despite these occasional drawbacks, consumers remain exceptionally satisfied with the gorgeous designs, helpful service, and overall purchasing journey.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful designs, great quality,... See more

Quality

People report positive experiences with quality, highlighting that items are beautifully made and feature... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting that items arrive very... See more

Order

Reviewers mention positive feedback about order processes, expressing great satisfaction with prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wrote a review a week ago saying that I loved gteh bracelet but not the packaging so much, I received a quick email from Hollie who offered to send me an alternative box which came today. Little thi... See more

Rated 5 out of 5 stars

Lovely jewellery, exactly as described. I'd seen Henryka jewellery in shops/outlets and was impressed by the quality and unique designs. That gave me the confidence to order from their website and I... See more

Rated 5 out of 5 stars

I've had some beautiful pieces of jewellery over the years from Henryka. Recently I got the 2 different lotus seed bracelets and I love them. Will always buy from you. Highly recommend

Rated 5 out of 5 stars

Very good, the first sale did not go thru properly , they immediately refunded the monies, rang them and sorted it, they re-instated the order which I received the next day. Very pleased with the item... See more


Company details

  1. Jewelry Store

Written by the company

Henryka is proud to be different. Our beautifully distinctive jewellery captures the essence of the natural world with unique designs and hand-chosen gemstones. Over the last decade, Henryka has grown from a humble boutique in Hereford, England, to a renowned British high-street jewellery brand with a presence across the UK and Ireland. In 2006, Anna Emmett decided to channel her lifelong passion for Baltic amber and her love of nature into jewellery that could be worn and loved by all. This is where the Henryka story began. Today, Henryka has a dedicated team of in-house jewellery designers who help to bring Anna’s ideas, inspirations and unique aesthetic to life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

522 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(522)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As usual henryka outdid themselves

As usual henryka outdid themselves. Great service and item arrived quickly and beautifully presented and packaged.

30 June 2025
Henryka Jewellery  logo

Reply from Henryka Jewellery

Wow, thank you for your kind words. Your continuing support means so much to us. Best wishes, Hollie

Rated 3 out of 5 stars

Glue not strong enough

Last time I left a very positive comment, and I still love the jewelry you create. However, for the 3rd time in a row after wearing the jewelry for a longer time, the stones are starting to fall off. The glue you use is not strong enough. I am terribly disappointed because this is already the 3rd set of earrings that I would like to wear but I can't. The stones are falling off, getting lost, and I can't even glue them back on because I didn't even notice when they fell off.

8 April 2025
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Reply from Henryka Jewellery

Hello Karolina, Thank you for your review. I'm so sorry to hear about the earrings you have purchased. We do use a special bonding to secure the stones and if this comes in contact with certain chemicals like perfume or household cleaners it can dry it out and cause the stones to maybe loose. I'm more than happy to send you a replacement set of earrings as all our jewellery does come with a lifetime guarantee. I will reach out to you via email to arrange this. Thank you & best wishes, Hollie

Rated 5 out of 5 stars

Earrings are lovely but I didn't…

Earrings are lovely but I didn't realise how small they would be...

27 June 2025
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Reply from Henryka Jewellery

Hello Margaret, Thank you for your review. We do try our best to put full dimensions and show most of our designs being worn by a model to give you an idea of the size. I hope that you will still love and enjoy wearing them. Best wishes, Hollie

Rated 5 out of 5 stars

Nice quality earrings

Nice quality earrings. I’m very pleased with my purchase, and my free gift.

27 June 2025
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Reply from Henryka Jewellery

Thank you so much for your lovely review. Hope to see you shopping with us again very soon. Best wishes, Hollie

Rated 4 out of 5 stars

Good customer service

Good customer service , beautiful jewellery unfortunately I had to send an item back due to a fault ( which is being resolved quickly)but other than that no complaints. Hope to buy from you again in the future 🥰

17 June 2025
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Reply from Henryka Jewellery

Thank you for your kind review. We're glad to hear your query was dealt with quickly. Best wishes, Hollie

Rated 5 out of 5 stars

Beautiful pieces of jewellery

Beautiful pieces of jewellery, at affordable prices, shipped to customers in no time. Great selection of gift cards, delivered to e-mail address instantly. Amazing customer experience!

17 June 2025
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Reply from Henryka Jewellery

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear about your experience.

Rated 5 out of 5 stars

It's always a joy to have a piece of…

It's always a joy to have a piece of your jewellery

16 June 2025
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Reply from Henryka Jewellery

This is a wonderful review to read-thank you. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Best wishes, Hollie

Rated 5 out of 5 stars

Earrings

Very nice earrings Iam really pleased with them.

28 May 2025
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Reply from Henryka Jewellery

So happy to hear you love your earrings! Hope to see you shopping with us again soon. Best wishes, Hollie

Rated 5 out of 5 stars

Very pleased customer

I emailed initially with an enquiry and had an almost immediate positive response. It was easy to order and very quick delivery. On arrival the product quality was amazing and the item was beautiful.

10 June 2025
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Reply from Henryka Jewellery

Thank you so much for taking the time to share your feedback. We truly appreciate your thoughtful review and are glad to hear that you had a positive experience with us. Best wishes, Hollie

Rated 5 out of 5 stars

Lovely little necklace at a good price…

Lovely little necklace at a good price with swift delivery. What more do you need!

12 June 2025
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Reply from Henryka Jewellery

Thank you so much for taking the time to share your experience with us. If you ever need anything else in the future, we’re always here and happy to help. Best wishes, Holie

Rated 5 out of 5 stars

Bee-utiful brooch!

My gift of an amber bee brooch for a friend was delivered quickly, well packaged, and adored by the recipient! Thank you!

27 May 2025
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Reply from Henryka Jewellery

So happy to hear the gift was well recieved. f there’s ever anything more we can do to support you, please don’t hesitate to reach out. Best wishes, Hollie

Rated 5 out of 5 stars

Moonstone Necklace... a very beautiful piece of jewellery

I was thrilled and extremely happy with the beautiful and elegant Moonstone necklace that I ordered. Without having seen the jewellery piece in person, I was slightly apprehensive as to whether it would be ok. When I opened it and saw what a lovely piece of jewellery it was I was over the moon. The necklace is very well made and the moonstone gem is of a high quality. The necklace was well presented in a lovely box and the price was reasonably priced when compared to other suppliers. I would highly recommend Henryka jewellery and will definitely check out their web site first when I want to purchase any further jewellery.

9 June 2025

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