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Henley Care Reviews 4

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TrustScore 4 out of 5

3.9

Home Health Care Service
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Company details

  1. Home Health Care Service

Written by the company

At Henley Care, we understand that everybody’s needs, abilities and personal preferences are different. That’s why our services are designed to be flexible and delivered to meet the specific requirements of the individual. We are here to make life as easy as possible for those that need support, whether it’s just a little help here and there or an intensive full-time care package. Our dedicated care team can assist with all aspects of personal care and hygiene as well as laundry, shopping, cooking, housework, administering medication, providing companionship and escorting to appointments or on social trips. Whatever the level of care required, our clients can be sure they are in good hands.

Contact info

3.9

Great

TrustScore 4 out of 5

4 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent and Supportive Care Company

I have had a very good experience working with Henley Care. The company is supportive, professional, and values both staff and clients. Communication is good, shifts are organised well, and the team is always helpful whenever support is needed. I appreciate the opportunity to work with such a caring and dedicated organisation. I would highly recommend Henley Care.

19 May 2026
Unprompted review
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Reply from Henley Care

Thank you for your lovely review and recommendation. We really appreciate your kind feedback and are pleased to hear you feel supported and valued as part of the Henley Care team. izabela

Rated 5 out of 5 stars

Excellent coordination and brilliant…

Excellent coordination and brilliant service.

19 May 2026
Unprompted review
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Reply from Henley Care

Thank you so much for your kind feedback. We really appreciate it, and we are very pleased to hear you had such a positive experience with our team. Izabela

Rated 1 out of 5 stars

No response to online enquiry

I made an online enquiry on Friday 15th May at 17.57.

Having had no response whatsoever I called their office today at 12.45 and was told it had been passed on to a staff member but unfortunately no one made contact with me.

Not a great start ……

23 May 2025
Unprompted review
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Reply from Henley Care

Dear Russell,

Thank you for sharing your feedback. We sincerely apologise for the initial delay in responding to your online enquiry. We understand that since then, you have been in phone contact with our office and have spoken with us directly.
We are currently extremely busy, and we truly appreciate your patience and understanding during this busy period. Your feedback is very important to us, and we are committed to improving our communication to ensure all enquiries are handled promptly.
If you have any further questions or need additional assistance, please don't hesitate to contact us.
Thank you again for bringing this to our attention.
Izabela

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