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Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier

Written by the company

Hendel Online Store | Official Distributor


Contact info

2.2

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad experince

Very bad experince. Long time order in reply from customers service also they are scammer after order no dispatch no deliver nothing.
They are not able to even one start

19 March 2025
Unprompted review
Rated 1 out of 5 stars

It’s totally waste of money

It’s totally waste of money. I’m so disappointed.i wish I could get refund.

3 September 2022
Unprompted review
hendel.store logo

Reply from hendel.store

thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Please feel free to reach out to [info@hendel.store] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Rated 1 out of 5 stars

It's a scam

It's a scam. Becareful !!!!!!!!!!!!!

26 August 2022
Unprompted review
hendel.store logo

Reply from hendel.store

We are an official distributor of hendel garden products, please explain what happened with you and will definitely work it out

Rated 1 out of 5 stars

Wish there was a zero star option

Wish there was a zero star option. Seller ripped me off. He takes pictures of the correct product to “document” that he sent the correct product and then ships the incorrect product. That way if you file a transaction dispute with your card company he can say he shipped the correct product and has pictures to back it up. I tried multiple times to reconcile this with the store before filing a transaction dispute/fraud investigation. In the end my transaction dispute was not granted. I’m assuming his reviews are fake as well. Don’t buy from this guy he is a scammer.

12 August 2022
Unprompted review
hendel.store logo

Reply from hendel.store

thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Please feel free to reach out to [info@hendel.store] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Rated 1 out of 5 stars

After waiting for a week or so just to…

After waiting for a week or so just to get the shipment details now i am confirmed this store is a FAKE and SCAM Please beware and don't buy anything from this health supplementary hendel.store i lost $80

16 November 2021
Unprompted review
hendel.store logo

Reply from hendel.store

Can you please share your order number and we will check it, we have guarantee money back policy

Rated 1 out of 5 stars

Bad and dishonest seller

Poor and dangerous products for health.
Classic online shop on the verge of scam.

12 August 2021
Unprompted review
hendel.store logo

Reply from hendel.store

All our products are manufactured from natural ingredients and used by thousands of customers, can you be more specific on what product you are talking about

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