Helpfullending Reviews 317

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and the ease of the loan process. Many people found the customer service to be excellent, appreciating the clear explanations and quick assistance they received, especially during urgent situations. However, some customers also noted concerns regarding the interest rates, describing them as high and potentially problematic if loans are not paid off quickly. A few other people also felt that there were issues with payment processing or unexpected denials after initial approval, leading to frustration and a sense of being misled.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers found it easy to get funds and pay... See more

Service

Clients share positive opinions on service, often highlighting the ease and speed of the application and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service. Many customers praise the patience, kindness, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing significant dissatisfaction with the high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm reading these reviews from others and can only say, Helpful Lending has been here for me when I needed extra money fast. Like any debt, read what your getting into and borrow responsibly I will co... See more

Rated 4 out of 5 stars

Customer service knew what to do. Very expedient. I hadn't money in the bank the next day. Customer service was very nice and easy to do business with. The only problem and the reason for four stars... See more

Company replied

Rated 4 out of 5 stars

Very easy to get things done and to payback. My only complaint is I borrowed more money before, but was approved for less this time. I was told that was a special, the first time. But the website says... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the experience I had with Help Full Lending. Not only was I approved, but very fast. Due to the glitch in my system I would have received the payment within two hours of appro... See more

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Loan Agency
  4. Non-Bank Financial Service

Written by the company

At Helpful Lending, we’re here to provide you with fast, reliable access to cash—up to $3,500—no matter your credit history. Our goal is to deliver exceptional customer service and a smooth lending experience. With 24/7 live customer support, quick application decisions, and flexible repayment terms of up to 10 months, we make borrowing easy. Plus, we offer free Same Day Funding on business days* and a rewards program that gives you access to larger loan amounts, lower fees, and longer repayment terms. Helpful Lending is a sovereign enterprise, serving as the economic development arm and instrumentality of the Crow Creek Sioux Tribe, a federally recognized sovereign American Indian Tribe. Visit our website for full details.


Contact info

4.0

Great

TrustScore 4 out of 5

317 reviews

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Rated 5 out of 5 stars

This was an easy set up

This was an easy set up. I was approved and the process was simple. The reminders were helpful as well

31 March 2025
Helpfullending logo

Reply from Helpfullending

Hi Tina Orbockta,

Thank you so much for your feedback! We're thrilled to hear that the setup was easy, the approval process was straightforward, and the reminders were helpful. Our goal is to make every step of the process as seamless and stress-free as possible for our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 4 out of 5 stars

QUICKSERVICE/ CUSTOMER

QUICKSERVICE

31 March 2025
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Reply from Helpfullending

Hi,

Thank you for your feedback! We're glad to hear that you received quick and efficient service—that’s exactly the experience we aim to provide.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Staff was helpful

Staff was helpful. Process was quick and seamless!

27 March 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're glad to hear that our staff was helpful and that the process was quick and seamless for you. Providing a smooth and efficient experience is always our goal.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Excellent service

27 March 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're delighted to hear that you had an excellent experience with our service. Our team works hard to provide efficient, friendly, and professional support.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

Never again

Never again! This is highway robbery! Do NOT be tempted to do this loan. They should be arrested for taking advantage of people! Shameful.

Your canned reply responses are never going to change the fact that your lending is CRIMINAL. And PREDATORY to people who are at their lowest. 👎🏻

27 February 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback. We’re sorry you were disappointed with your personal installment loans experience.

Keep in mind we provide alternative payment options that may help to reduce the overall cost of our personal installment loans. The loan details, including the APR, payment amount, and due dates, were included in the loan agreement you signed before origination.

You have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which would also save on interest and shorten the life of the loan.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending





Rated 5 out of 5 stars
Helpfullending logo

Reply from Helpfullending

Hi Ilene,

Thank you for your feedback! We're thrilled to hear that you had a fast and excellent experience. Providing efficient and high-quality service is always our priority!

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Quick service

Quick servise

31 March 2025
Helpfullending logo

Reply from Helpfullending

Hi,

We appreciate your feedback! We're glad to hear that you received quick and efficient service. Providing a smooth and hassle-free experience for our customers is always our goal!

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

The people were so nice.

The people were so nice.

31 March 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your kind words! We're delighted to hear that our team made a positive impression. Providing friendly and helpful service is our top priority, and we truly appreciate your feedback.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Couldn't have been easier …

The representative I talked to was very helpful and professional.

31 March 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're pleased to hear that our representative was both helpful and professional. Providing excellent customer service is our priority, and we appreciate you taking the time to share your experience.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Fast money saver

I have used Helpful Lending in the past and they never disappoint me. I highly recommend them.

31 March 2025
Helpfullending logo

Reply from Helpfullending

Hi Melissa,,

Thank you for your continued trust in Helpful Lending! We're thrilled to hear that we've consistently met your expectations and that you highly recommend our services. Your support means the world to us!

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars
Helpfullending logo

Reply from Helpfullending

Hi Twin,

Thank you for your feedback! We're glad to hear that your loan process was quick and easy. Providing a smooth experience is always our goal, and we appreciate you taking the time to share your experience.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

When the times get going help is on the way! You made lending easy during a tough…

You made lending easy during a tough financial time for me.

27 March 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're glad we could make the lending process easy for you during a challenging financial time. Our goal is to provide quick and hassle-free financial solutions when you need them most.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 3 out of 5 stars

I think to expensive.

I think to expensive, for little money you borrow, borrow $320 , Gold member pay over 1/3 back , plus want you to pay over time , charge even more , longer loan amount taken out

17 March 2025
Helpfullending logo

Reply from Helpfullending

Hi Michael Downey,

Thank you for your feedback. We’re sorry you were disappointed with your personal installment loans experience.

Keep in mind we provide alternative payment options that may help to reduce the overall cost of our personal installment loans.

You have the option to to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which would also save on interest and shorten the life of the loan.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending


Rated 3 out of 5 stars

The inability to do this all online was…

The inability to do this all online was horrible! I don't like spending 20 minutes on the phone for things like this.

13 March 2025
Helpfullending logo

Reply from Helpfullending

Hi Shannon Shuman,

Thank you for your feedback. We apologize for any frustration caused by the process. However, the verbal verification is a required step in our application process to ensure security and accuracy.

We understand that convenience is important, and we continuously strive to improve our services while maintaining necessary safeguards. We appreciate your patience and value the opportunity to assist you.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Exceptional customer service

Great customer service. Easy application process. And receiving funds quickly! 😉

15 March 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our customer service and that the application process was smooth and quick for you. It's our goal to make things as easy as possible, and we're happy we could meet your expectations.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

You're able to give me the money day I…

You're able to give me the money day I needed it and easy payment plans to make it if I needed to stretch it out long-term and I and a fair interest for one time payment pay back loan yes I've been happy with their business five stars

13 March 2025
Helpfullending logo

Reply from Helpfullending

Hi Donni Benner,

Thank you for your kind words. We're thrilled to hear that our flexible payment plans and fair interest rates helped make your experience smooth and stress-free. We take great pride in providing the best possible service experience for our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

Horrible company takes $3 out of a $135…

Horrible company takes $3 out of a $135 payment, owe $1027 but to pay it in full wants to charge close to $1200, should be ashamed of themselves.

16 March 2025
Unprompted review
Helpfullending logo

Reply from Helpfullending

Hi David,

Thank you for sharing your experience. Here at Helpful Lending, it is important to us that our customers understand the terms of the loan, and we apologize that you felt the loan terms were unclear during the verbal verification process.

As outlined in the loan agreement, you’re never obligated to retain the loan for its full term. We offer flexible repayment options designed to help reduce the overall cost of the loan.

You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

EASE ROF USE --GOT MONEY NEXT AM SO…

EASE ROF USE --GOT MONEY NEXT AM SO SIMPLE

12 March 2025
Helpfullending logo

Reply from Helpfullending

Hi Sam McWilliam,

Thank you for your feedback! We're glad to hear that the process was simple and that you received your funds quickly. We take great pride in providing the best possible service experience for our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

BEWARE DO NOT USE THIS COMPANY charges…

BEWARE DO NOT USE THIS COMPANY charges over 700% interest. I've never in my lifetime seen a company charge this much interest beware. there are many other companies to use. They would never charge this much interest ever!!

25 October 2024
Unprompted review
Helpfullending logo

Reply from Helpfullending

Hi Joanna,

Thank you for sharing your experience with us. We value transparency and want to ensure our customers fully understand their loan terms. The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination.

At Helpful Lending, we promote responsible borrowing and offer flexible repayment options to help manage your loan:

You may repay your loan in full at any time by notifying us at least one (1) business day in advance.
You may make additional payments toward your principal balance on any of your upcoming due dates.
Our records show that you utilized one of these repayment options, allowing you to save on interest and fees. Additionally, we offer a Rewards Program, which provides customers access to higher loan amounts with lower fees.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Helpful lending is been very supportive…

Helpful lending is been very supportive and helpful. Thank you so much

21 February 2025
Helpfullending logo

Reply from Helpfullending

Hi Vanessa Jones,

Thank you for your kind words! We're delighted to know that we could provide the support and assistance you needed. Delivering excellent service is our top priority, and we truly appreciate your feedback!

If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available at info@helpfullending.com or by phone at 833-863-1086.

Thanks again, and we appreciate your support!

Thank you,
Helpful Lending

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