Deposits fail for no reason. All issues occur on their end. No explanation. No support. They keep your money. Run away….
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Imagine your child being on a school trip in a foreign country and their credit card not working. Only to call the bank who has the card and says, "Whoopsie, service not guaranteed." That is exactly w... See more
terrible company!! My son was in Japan on a school trip and they suspended his card!! customer service is email based and so it took 24 hours just to get a response to which I responded and then it to... See more
Customer Service is non-existent. You can't reach them by phone and get a generic respect when you send an email. I have had trouble with deposits failing on their end and the automatic reload feature... See more
Company details
Written by the company
Till transforms the way renters pay, stay and thrive in their homes. Till provides housing security through rent flexibility. So you can feel optimistic about the future. And take a key step toward achieving your ambitions.
Contact info
United States
- residentservices@hellotill.com
- hellotill.com
1.5
Bad
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Till has been an amazing opportunity…
Till has been an amazing opportunity for our residents to have the peace of mind to budget their income and also gain positive traction to their credit reports. We have seen over the past year a decline in our delinquency as residents have been enrolled into the program and take advantage of all of the levels that Till has to offer.
28 October 2021
It Doesn't Get Better Than Till!
Till has been a phenomenal resource for my team and my residents! As a platform that allows residents to pay on their schedule and moves the management burden off the on-site team, there is no better program I can think of that is more well-rounded for everyone involved. Till has been instrumental in taking what used to be a confrontational part of property management, delivering eviction notices, and made it a pleasant conversation when residents answer the door. We now have a solution for them to stay in their home versus simply creating a problem for them. On the customer service front, Till is the perfect example of a "Yes" company. Never have I encountered an entire company that is so willing to make things work for both residents and management. Using Till is a no-brainer unless you simply like to make things difficult for yourself! I'm proud to say that I will be taking Till to wherever I go in my career!
28 October 2021
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