Super Reviews 

Service Solution and Customer Satisfaction are top notch with their vendors of choice - Cortez the technician was very knowledgeable

Falsely was responsive, informative, friendly, and respectful of my time + schedule.

Discussed everything they needed to do and was very pleasant.

Service was quick

This company doesn’t stand by the customer. They sent a contractor to my house who never finished the permit process. The inspection failed on a technicality (paperwork missing) and 4.5 YEARS later, I’m fighting on my own to get the process concluded. The contractor won’t respond and Super keeps saying they’ll help but they don’t. Stay away.

Thanks for Puls service
Nahid was wonderful technician such nice guy very neat clean and perfectionist I love how he take care of a work he was very helpful and explained everything nicely thanks puls for good work

Good work today.

Excellent service. Knowledgeable repair technician who cared about his work, Kind, responsible, he explained and showed me the problem, repair, and working appliance all before asking for payment and leaving.

Prompt attention to my issue. Reliable diagnostics and relatively expedited resolution to our problem. Communication and attention to concerns with strong empathy in meeting our needs.

Jason was was on time and helped us figure out what was wrong with our oven.

Reza was great! Really appreciate his wonderful customer service and helpfulness.

Tech was great, quick service. If you don't pay like an hour after the service they spam you non stop about payment. I probably got 7 phone calls in 24 hours.

Professional all the way! I am satisfied with my experience and would recommend them for future repair services.

The technician was prompt, competent, and courteous.

He was great

Tunahan the technician was great. However the customer service through the office was poor. The parts did not arrive on time, which is fine. However no one at the office left me a message telling me the 2nd appointment needed to be rescheduled because parts had not arrived. I sat at home for 3 hours waiting. When I called them they said they called me but did not leave a message. When the parts arrived I called them to schedule a time and I had to talk to two different departments to get this done. Again, to be clear my technician was on point and arrived in a timely fashion once I could get the appointment scheduled. This review is based on the actions of the office and not the technician.

I love that the technician came in did his job very professionally left everything clean

I am very disappointed with Super (hellosuper.com) and would not recommend their service.

I have been paying for a Super home warranty plan for the past four years. When my dishwasher broke down and I finally needed to use the service, nothing was repaired and nothing was covered. It makes me wonder why I have been paying a monthly subscription fee all these years if issues like this are excluded. In fact, I could have purchased a brand-new dishwasher with the money I have spent on the subscription.

The contractor who came to inspect my dishwasher was rude and unprofessional. After the inspection, I was simply told that nothing would be covered and that I would be responsible for handling and paying for everything myself.

This was a very frustrating experience and not what I expected after being a loyal customer for four years.