HelloSlippers Reviews 236

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and comfort, often noting that items look even better in person than in pictures. Many people appreciate the unique designs, finding them super cute and well-made, with some even comparing the quality favorably to name-brand alternatives. However, some customers experienced issues with sizing, particularly the lack of half sizes, leading to discomfort or the need to size up. The minority of people were dissatisfied with delivery, reporting significant delays or non-delivery of their orders. Additionally, a few other people also felt that some products were uncomfortable, caused blisters, or arrived with manufacturing defects and a strong chemical odor.

What people talk about most

Product

Customers consistently note positive experiences with the product, especially praising the comfort and cute... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the comfort and durability of... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered from Facebook twice and both packages actually showed up. Low bar, I know, but if you’ve ever ordered from random Facebook ads, you get why that already feels like a win. First pair w... See more

Rated 5 out of 5 stars

Hello Slippers has consistently answered any question that I may have had and has provided correspondence and discounts; all to the end of the seamless anticipation of my needs as a repeat customer. A... See more

Rated 5 out of 5 stars

I bought the apple slippers and burger shoes, which both have great quality and are very comfortable. Looks exactly like the pictures, but better in real life No issue with shipping, and it was tra... See more


Company details

  1. Shoe Store
  2. Clothing Store

Written by the company

Fashionable, innovative, and top-graded quality slippers and sandals.


Contact info

4.1

Great

TrustScore 4 out of 5

236 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid - Chinese Drop Shipper

This website is a Chinese drop shipper masquerading as a legitimate business. I should have done my due diligence and did a little bit of research before making my purchase. They are essentially selling extremely cheap slippers and sandals at exorbitant markups - you can easily verify this yourself by taking a look at any of their slippers and searching for them on Temu or AliExpress - you will find the exact same items at 1/6 the price. I was first suspicious when it took over two weeks to ship my order, then when it finally did ship the courier was a Chinese company with a scan location originating in China.

Their return page is also very vague, the vast majority of it details how buyers are eligible for a refund if there is a defect or if their order doesn’t arrive. The only section alluding to returns if you are dissatisfied with their product is a small blurb at the bottom, saying that buyers are responsible for shipping fees back to their company without any mention they are located in China - the shipping costs alone are almost as much as the shoes!! They probably know this will deter most people from making any type of return. No legitimate business operates in this fashion - if you like any of their styles do yourself a favor and just order them from Temu or AliExpress.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible return policy. Possible drop shippers.

I ordered a pair of Burgerstocks in US women's size 7 but the pair I received were marked as EU 39 which is typically a US size 8/8.5 so they were too large. When I asked to return them, they said the customer is responsible for shipping (which I am usually okay with). However the address they asked me to ship to was in China. It would cost about the same amount as the shoes to return. I feel that it is dishonest for them not to state this in their refund/return policy from the beginning. There is also no indication on their website they are an international company. I suspect that they may be drop shippers since I found the same shoes on temu for much cheaper (although I can't speak to the quality since I didn't buy them)

I will say that the shoes were cute. I just wish they fit me and the company was more upfront about their return policy.

2 September 2024
Unprompted review
HelloSlippers logo

Reply from HelloSlippers

Hi Christine, rest assured that we hold the patent for the design, and the similar product you came across on another site is distinct from ours. Our product maintains a high standard of quality and our packages are meticulously prepared and dispatched from our dedicated warehouse by our team.

Rated 1 out of 5 stars

0 stars

0 stars. The products they sent were nothing like the the pictures they show in the web page. Bought 2 pairs. Innacurate size and poor quality. They are poorly painted. You will find better slippers for 3 dollars Ali. I bought here since the pictures they show look great. And for the price, I thought those were the ones they send. I wrote them the same day I received the products to return them. I sent them the pictures. They told me the products condition doesn't meet the criteria for refunds. Waste of money. Don't buy!!

24 June 2024
Unprompted review
Rated 5 out of 5 stars

I have ordered several slippers and…

I have ordered several slippers and slides from the company, and each pair was great! I'm a teacher, and my students were really jealous of my slides. Lol. I'm impressed with the quality. All accessories were included, everything was packed well, and shipping was about a week or slightly more, which isn't bad. I highly recommend!

20 May 2024
Unprompted review
Rated 3 out of 5 stars

The slippers are really cute

The slippers are really cute. I order 2 slippers I only receive one in color black I had ordered blue and green, the model I received is correct but the color is not and the second pair has not been sent

24 May 2024
Unprompted review
Rated 5 out of 5 stars

The slides overall are awesome I love…

The slides overall are awesome I love the design and the different attachments you can get for them. The only complaint I had which is very small is when you first put them on they're a little tight on the top of foot but once you wear a day or 2 they stretch out and they comfortable and well worth it. Would highly recommend to anybody wanting to buy.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

I was sure I ordered womens size and…

I was sure I ordered womens size and apparently i hit the wrong button and ordered kids size so be very careful when ordering. Also, they do not offer free returns and offered me a 50% discount on a new pair since it would be cheaper than paying to ship it back which would make me more in the hole $$ wise. Would not recommend.

10 March 2024
Unprompted review
Rated 4 out of 5 stars

HIGH QUALITY, SLOW SHIPPING

The products (3 pairs of slippers) are amazing and high quality. But I gave 4 stars because of the shipping... for the price of the product I would have thought it would be faster than actually was. Almost one month to arrive is quite excessive.
In despite of that, i would highly recommend HelloSlippers.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

In love.

I am so pleased with everything.
Kinda wish I had ordered one size bigger for the shark blanket.
I got so many laughs and compliments at work.
Also, the slippers are the most comfortable thing I’ve ever put in my feet.
I hate crocs. I looooooove my hello slippers!

18 February 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order before Thanksgiving…

Placed an order before Thanksgiving that I am yet to see. Support was absolutely no help at all. Do not waste your time nor money on hello slippers.

31 January 2024
Unprompted review
HelloSlippers logo

Reply from HelloSlippers

We apologize for any inconvenience caused. According to the information provided by USPS, your order was delivered to the front door or porch in mid-December. We recommend contacting USPS directly for further assistance.

Rated 1 out of 5 stars

Don't order from them

Don't order from them. I bought two pairs of slipper for the same person (EU 40) - 1st pair fit (EU 40-41) but 2nd pair was too small even though the description said it was a bigger size (EU 41-42). Have spent a week emailing back and forth with their customer service but they won't replace the slippers and will only refund if I pay to ship them back to China, which is half my refund anyway.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Bought an orca onesie and slippers for…

Bought an orca onesie and slippers for my niece for Christmas fast delivery good quality her review was ‘this is the best onesie I have ever purchased and if I had to choose between my family and it, I’d choose the onesie. 10/10 comfort 10/10 snazziness 10/10 overall’

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Super awesome slippers!

Super awesome slippers! I got them for my husband and he loves them. I can’t wait to purchase my own pair after I tried his on and fell in love with how cozy they are!

25 December 2023
Unprompted review

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