HelloPrenup - Online Prenuptial Agreements Reviews 197

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its user-friendly platform, making the process simple, straightforward, and easy to understand. Many people found the service to be affordable and efficient, appreciating the clear explanations and guidance provided throughout. The staff and attorneys are frequently highlighted for their helpfulness, patience, and professionalism, contributing to a positive overall experience. However, some customers encountered issues such as the website freezing or audio dropping during signing, and occasional site downtime. A few people also reported difficulties with the online notarization process due to identity verification requirements not being disclosed upfront. Additionally, some reviewers felt the platform's options were not very customizable, requiring additional lawyer intervention for tweaks, and a small number of users experienced critical errors that complicated their documents.

What people talk about most

User experience

People report positive experiences with user experience. Customers found the platform incredibly easy to use,... See more

Service

Reviewers express high satisfaction with the service, highlighting its efficiency and ease of use. Many... See more

Website

Users describe positive interactions with the website. Many reviewers found the platform easy to navigate,... See more

Price

Customers consistently note positive experiences with price, finding it affordable and a significant saving... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, empathy, and helpfulness.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prenup and site were great. Signing was horrible as it kept freezing or audio dropped out and we had to continually reconnect.

Company replied

Rated 5 out of 5 stars

The ease of use and cost was what sealed the deal for us to use HelloPrenup. The process was super easy from start to finish. We each received the ability to ask questions for clarification. And we we... See more

Company replied

Rated 5 out of 5 stars

The whole process was super easy - they guide you through all the legal-ese in every day language and make it very straight forward. It was very comprehensive and they make sure you and your partner a... See more

Company replied

Rated 5 out of 5 stars

HelloPrenup made it super easy for us to figure out our prenup at home during the chaos of wedding planning. The process was simple, the explanations were clear, and the access to real lawyers and not... See more

Company replied


Company details

  1. Legal Services

Written by the company

Need a prenup? HelloPrenup is the #1 premier online platform for affordable, fast, and comprehensive prenuptial agreements. HelloPrenup allows couples to collaboratively create a prenuptial agreement in hours instead of months, and for a fraction of the cost of a more traditional method. Our platform and agreements have been reviewed, approved, and recommended by thousands of attorneys nationwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

197 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Quick and easy

Quick, easy to navigate, and helpful!

28 August 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Hi Tiffany,

Thanks so much for sharing your HelloPrenup experience! We're so thrilled it was quick and easy for you. On behalf of our entire team, thanks for including HelloPrenup in your marriage story and cheers to your next chapter!

Rated 5 out of 5 stars

Best value out there, far better than lawyers/months waiting

HelloPrenup is the best of the best for simplicity and value. It is set up in a way to have a helpful dialogue between partners, and really is thorough and super understandable. I would not have been able to afford a traditional prenup, I'm super grateful for this company for giving me the opportunity for a high quality service at a great value

27 September 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Hi Adam!

Thank you so much for your kind words! We’re thrilled to hear that HelloPrenup made the process simple, clear, and approachable for you and your partner. Creating space for healthy, productive conversations is one of our top priorities, so it’s wonderful to know the platform helped guide you through those discussions with confidence.

We also completely understand how cost can be a major barrier with traditional prenups, and we’re grateful we could offer you an accessible, high-quality alternative without the hefty price tag.

Thank you for choosing HelloPrenup — we’re honored to be part of your journey and wish you both all the best in your next chapter!

Rated 5 out of 5 stars

Easy and convenient

Using helloPrenup was so easy! My fiancé and I completed it within an hour from the comfort of our home! We used the online notary and it couldn’t have gone more smooth. I would recommend them to anyone.

20 September 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for sharing your experience! We’re thrilled to hear that you and your fiancé were able to complete everything so quickly and comfortably from home. That’s exactly the kind of smooth, stress-free process we aim to provide.

We’re also glad the online notarization went seamlessly for you — it’s great to hear when the full end-to-end experience is easy and efficient.

Thank you for recommending us! We truly appreciate it and wish you both all the best as you move forward together.

Rated 3 out of 5 stars

The technology was spotty at best

The technology was spotty at best. We finally got the job done, but with a good amount of tech support. Also got double charged, we think thanks to the tech issues, but had to reach out several days later once I noticed to get the second charge reversed.

4 October 2025
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Hi Kathryn,

Thank you for taking the time to share this feedback. We’re glad to hear your prenup was ultimately completed, but we’re sorry that you experienced technical issues along the way. That’s not the seamless experience we aim to provide.

We also appreciate you flagging the duplicate charge. While rare, issues like this can happen when there are interruptions during checkout, and we’re glad our team was able to resolve the refund for you quickly once it was brought to our attention.

Your comments help us continue to refine both our technology and our support processes. If you have any remaining questions or need anything else, please feel free to reach out to us anytime at support@helloprenup.com.

Thank you again for using HelloPrenup and for giving us the chance to improve.

Rated 3 out of 5 stars

Great but there’s room for improvement

Great service but because of maintenance (scheduled but it took longer than anticipated) we had to redo our prenup a couple times.

The built in options also aren’t very customizable so you definitely have to work with a lawyer and have them make a bunch of tweaks.

Would also have been really helpful to have information on what things default to legally if there isn’t a prenup in place or if you don’t specify things.

30 September 2025
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Reply from HelloPrenup - Online Prenuptial Agreements

Hi Rachel,

Thank you for sharing this thoughtful feedback. We’re glad to hear you found value in the service, and we’re equally sorry for the inconvenience caused by the extended maintenance window. Our goal is always to minimize disruptions, and we appreciate your patience.

We also hear you on customization. HelloPrenup is designed to streamline the process with clear, structured options, but many couples do choose to collaborate with an attorney for additional tailoring — and we’re always working to expand flexibility where it makes sense.

Your suggestion about adding information on what the default laws are when there’s no prenup (or when certain terms aren’t specified) is especially helpful. This is something our team is actively working on now, and your comment reinforces how valuable it will be for users.

Thank you again for the constructive feedback — it genuinely helps us continue improving the platform.

If there’s anything else we can assist with, please feel free to reach out at support@helloprenup.com.

Rated 3 out of 5 stars

Overall experience was good

Overall experience was good, however, the online notarization process was a mess as the service did not allow my fiancé to verify her identify as she did not have a SSN or ITIN. No where was that disclosed ahead of time so we were left scrambling at the last minute to find a replacement notary which caused a lot of unneeded last minute stress and anxiety as to whether we would be able to get it completed. They did refund us the money for it which was good but they need to do a better job of disclosing that it doesn't work for foreigners.

9 October 2025
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Reply from HelloPrenup - Online Prenuptial Agreements

Hi Stephen,

Thank you for taking the time to share this feedback, we’re glad to hear your overall experience was positive, but we’re very sorry for the stress surrounding the online notarization. We know how important timing is, and this situation understandably created last-minute pressure.

To clarify: the identity-verification issue you encountered is a limitation of our third-party online notary provider (PROOF), which requires a U.S. SSN or ITIN for certain international users. We agree that this requirement should be clearer, and we are actively updating our platform to better highlight these constraints upfront so non-U.S. signers are not caught off guard.

We’re glad our team was able to refund the notary fee quickly, and we genuinely appreciate your feedback — it helps us continue improving transparency for all couples.

If there’s anything more we can do, please feel free to reach out anytime at support@helloprenup.com.

Rated 2 out of 5 stars

We spent half of our wedding morning…

We spent half of our wedding morning with tech support (who were super helpful btw) trying to sign our documents. We were stuck on a loading screen for two days. All in all would recommend to someone looking for a prenup but would advise doing it way in advance.

8 October 2025
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Hi Chris,

Thank you for sharing your experience, and getting on a call with our CEO to detail out this issue. We are also glad our support team was able to help, though we’re truly sorry you encountered delays during the signing process. No couple should have to spend part of their wedding morning troubleshooting technology, and we understand how frustrating that must have been.

While issues like a persistent loading screen are rare, we know they can feel especially stressful when timing is tight. We appreciate you mentioning the importance of completing the process well in advance — it’s advice we also give to couples so everything can be reviewed, signed, and notarized without pressure.

Your feedback helps us continue to improve reliability and the overall user experience. If you need anything else or have lingering questions, please don’t hesitate to reach out at support@helloprenup.com.

Rated 1 out of 5 stars

Software Update Erased All Drafts

there was a software update that erased all the changes and drafts we had for the prenup, and we had to ask our lawyers and the tech teams to find ways to bring it back, which took a few days and cut our wedding dates very close

1 October 2025
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Hi Nicole,

Thank you for taking the time to share this feedback — we’re relieved that everything was ultimately recovered, but we’re very sorry for the stress this caused, especially so close to your wedding. A software update should never disrupt your progress, and we understand how frustrating and time-sensitive that situation must have felt.

We appreciate your patience while our team and your attorneys worked together to restore your draft. Since then, we’ve implemented additional safeguards around updates and data integrity to help ensure this type of disruption doesn’t happen again.

Your experience is incredibly important to us, and feedback like this helps us continue strengthening the platform for all couples. If you need anything further, please don’t hesitate to reach out at support@helloprenup.com.

Rated 1 out of 5 stars

Terrible experience

Your site was down when my fiance was scheduled to have her attorney review. Then your site maintenance somehow messed up our document and there was mass confusion to resolve it with our attorney's. Finally, one of your attorney's used scare tactics on my fiance, calling me Darth Vader, and adding un needed stress to an agreement that we had already made between us in advance. 0/10 would not recommend

1 October 2025
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Hi Leonard,

Thank you for taking the time to share this feedback. We’re truly sorry that parts of your experience were stressful, especially during attorney review. A brief maintenance window should not disrupt your progress, and we understand how frustrating the timing must have felt. We’ve since strengthened our update and data-integrity safeguards to help prevent similar interruptions in the future.

Regarding your concern about attorney interactions, we take that feedback seriously. Each attorney in our network is an independent professional with their own communication style and ethical obligations, and they are required to provide candid legal advice — even when that involves highlighting risks or pointing out imbalances.

That said, no client should ever feel uncomfortable or disrespected during the process, and we’re always open to reviewing any concerns privately to ensure quality and professionalism across the network.

If you’re willing, we’d appreciate the opportunity to learn more and address any outstanding issues. Please feel free to reach out to us directly at support@helloprenup.com.

Rated 5 out of 5 stars

Loved it

Loved it . Great platform . Good videos . Easy to understand . Great support . Also online notary option amazing . Good price.

5 October 2025
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for the wonderful review! We’re thrilled to hear that you loved the platform and found the videos, explanations, and support team helpful throughout the process. Making everything easy to follow is exactly what we strive for, so your feedback means a lot.

We’re also glad the online notary added to the convenience — and that the price felt like a great value!

Thanks again for choosing HelloPrenup. Wishing you both all the best!

Rated 5 out of 5 stars

Quick, easy and painless!

HelloPrenup made the process of getting a prenup incredibly quick, easy and painless! When thinking of creating any sort of legal document, it can be kind of intimidating. HelloPrenup made every super clear and easy to understand! Till this day I'm still in awe about the notarization process!! We were able to have the document written up and notarized in the comfort of our own home! 20/10 experience! Thanks HelloPrenup!!

19 April 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Hi Nia and Kynon!

Thank you so much for this amazing review! We’re thrilled to hear that HelloPrenup made the prenup process quick, clear, and completely stress-free for you. We know legal documents can feel intimidating, so it means a lot to hear that the platform helped everything feel simple and easy to understand.

And we LOVE that the notarization experience stood out for you — being able to finalize everything from home is one of our favorite parts of the process, too!

A 20/10 review absolutely makes our day. Thank you for choosing HelloPrenup and for sharing your experience. Wishing you both all the best!

Rated 5 out of 5 stars

Highly Recommend!

The whole process was super easy - they guide you through all the legal-ese in every day language and make it very straight forward. It was very comprehensive and they make sure you and your partner are on the same page with all your answers before moving on to finalizing. The online notary option was also amazing to have since we have been so busy with the rest of our wedding planning that we were able to take care of this from home!

8 September 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for sharing your experience! We’re so glad to hear that the process felt easy, clear, and straightforward. Breaking down the legal language into something understandable is one of our biggest goals, so it’s wonderful to know that helped you feel confident along the way.

We also love that the platform supported good communication between you and your partner — making sure couples are aligned is a huge part of what makes a prenup meaningful.

And we totally get how busy wedding planning can be, so we’re thrilled the online notary made things even more convenient for you!

Thank you again for choosing HelloPrenup. Wishing you both an incredible wedding and a beautiful start to your marriage!

Rated 5 out of 5 stars

Fast and Easy and Convenient

They made the experience very easy and informative. If you needed extra help you could consult a real lawyer. Had everything covered for each category.

9 August 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for taking the time to share your experience! We’re happy to hear the process felt easy and informative for you — that’s exactly what we aim for.

It’s great to know that having the option to consult with a real attorney added extra peace of mind, and that the platform covered everything you needed in each section.

We truly appreciate you choosing HelloPrenup and wish you both all the best as you move forward together!

Rated 5 out of 5 stars

Great for any couple who needs it!

My wife and I were looking to set up a prenup prior to our elopement that was painless and as quickly as possible. After a Google search and looking at reviews, I found that HellpPrenup was THE best option. It was quick, painless, clear, concise, and so easy. Even the notarization was easy and fast. I would highly recommend this company for any couple.

27 August 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for sharing your experience! We’re thrilled to hear that HelloPrenup was able to give you and your wife a quick, painless, and stress-free way to get your prenup finalized before your elopement. That’s exactly the kind of ease and clarity we work hard to deliver.

It’s great to know that everything — from the questionnaire to the notarization — felt straightforward and fast for you. And we truly appreciate your recommendation!

Wishing you both all the best and a beautiful start to your marriage.

Rated 5 out of 5 stars

Prenup process not that bad with HelloPrenup!

The whole prenup process certainly has an interesting connotation to it and one that my wife and I avoided until the last second, two weeks before our wedding in fact. With that said, HelloPrenup made the process so simple and comfortable for both of us. We were able to go through the prompts of what we each wanted, have a lawyer set up and a contract signed within just a few days. Not to mention the cost was affordable all things considered, especially with what you would normally pay outside this process. Can't recommend this service enough, seriously, if you're even considering a prenup in my opinion this is the way to go.

21 August 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for sharing this honest and heartfelt review. We completely understand how prenups can carry a certain stigma — and how easy it is to put them off until the last minute. We’re truly glad HelloPrenup was able to turn what could have been a stressful, rushed experience into something simple, comfortable, and collaborative for you and your wife.

It’s wonderful to hear that the guided prompts, attorney support, and fast turnaround helped you both feel confident and aligned, even on a tight timeline. And we’re especially happy the process felt affordable compared to the traditional route — making prenups accessible is a huge part of our mission.

Your recommendation means the world to us. Thank you for choosing HelloPrenup, and congratulations again on your marriage!

Rated 5 out of 5 stars

Really easy

Really easy! You work on the prenup separately and it lets you know if you agree/don’t agree with everything. We also did the online notary, a quick video call to verify your identity and then sign and you’re done! No complaints here, was a simple process.

7 September 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for sharing your experience! We’re thrilled to hear that the process felt simple, clear, and easy from start to finish. Having each partner answer questions separately — and then seeing where you align — is such an important part of building a collaborative prenup, so we’re glad that feature worked well for you.

It’s also great to hear the online notarization was quick and seamless. That final step should be just as easy as the rest of the process!

We appreciate your review and are so glad you had a smooth experience. Wishing you both all the best!

Rated 5 out of 5 stars

The ease of use and cost was what…

The ease of use and cost was what sealed the deal for us to use HelloPrenup. The process was super easy from start to finish. We each received the ability to ask questions for clarification. And we were able to each complete our part at our convenience and then come together when we were both available to speak to the notary and complete the process. I would recommend HelloPrenup to anyone that needs an easy, cost effective solution to getting your prenuptial agreement completed!

12 September 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for your thoughtful review! We’re delighted to hear that the ease of use and affordability made HelloPrenup the right fit for you both. Our goal is to make the prenup process as simple and stress-free as possible, so it’s wonderful to know the clear explanations, flexibility, and guided steps helped you feel supported along the way.

We’re also glad that being able to complete everything on your own schedules — and then meet with the notary when it worked for both of you — made the experience even more convenient.

Thank you again for choosing HelloPrenup and for recommending us. We truly appreciate it and wish you both all the best as you start this next chapter together!

Rated 5 out of 5 stars

This process was informative, easy and affordable

The experience was wonderful start to finish. Very informative, affordable and exactly what we were trying to achieve. It was streamlined and the lawyer they had chose for me was wonderful. Would recommend hello prenup to anyone!

8 August 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for sharing your experience! We’re thrilled to hear that everything felt informative, affordable, and aligned with what you and your partner were hoping to accomplish. Making the process streamlined and approachable is one of our top priorities, so your feedback means a lot.

We’re also so glad to hear that your attorney experience was wonderful — our partner lawyers work hard to provide clarity, support, and confidence, and we’ll be sure to pass along your kind words.

Thank you for recommending HelloPrenup! We truly appreciate it and wish you both all the best moving forward.

Rated 5 out of 5 stars

Hello Prenup Review

Hello prenup organizes creating a prenup agreement such that all the requirements can be met using a single platform. Every step is explained using a video and its very easy and simple to hire a lawyer.

4 August 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for taking the time to share your experience! We’re delighted to hear that the all-in-one platform made creating your prenup simple and stress-free. Our goal is to guide couples through every step with clarity, so it’s great to know the videos and explanations were helpful along the way.

We’re also happy that hiring a lawyer through the platform felt easy — having accessible legal support is an important part of the process, and we want it to feel as seamless as possible.

Thank you again for choosing HelloPrenup. Wishing you both all the best!

Rated 5 out of 5 stars

This was the easiest experience!

This was the easiest experience!! As a business owner, it was important for me to have a prenup, but I had a hard time coming to terms with paying thousands for a local attorney. I'm so glad I found HelloPrenup because it was more affordable, super easy to understand, and extremely thorough!

9 September 2025
Unprompted review
HelloPrenup - Online Prenuptial Agreements logo

Reply from HelloPrenup - Online Prenuptial Agreements

Thank you so much for sharing your experience! We’re thrilled to hear that HelloPrenup made the prenup process easy, affordable, and clear — especially given how important this was for you as a business owner. We know traditional attorney fees can feel overwhelming, and it means a lot to hear that our platform provided the thoroughness and peace of mind you were looking for without the heavy price tag.

We truly appreciate your trust in us and are so glad the experience was smooth from start to finish. Wishing you all the best as you move forward!

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