Hello Island Reviews 

Through a reliable referral, I was directed to Remmert and team from Hello Island, and all I can say is WOW!

From the outset, they listened to our specific requirements and tailored everything accordingly to the tee. Everything was booked and confirmed exceptionally quickly and seamlessly, but that's not where it ended.

Communication (and tips) before the trip was extremely informative (provided with a comprehensive digital travel booklet), more info just prior to our departure (reminders, tips), then during the trip (number of occasions) were really extremely helpful and informative.

Once in Thailand - arrivals, transfers, etc: everything was spot-on and on-time which really eliminates a lot of stress of uncertainty/ having to make own arrangements/ search/ haggling/ etc, making the trip so much more relaxing and enjoyable.

I would - without any hesitation whatsoever - absolutely and very highly recommend Hello Island as Travel Agent three times on any given day and definitely use them again for future travels - thank you very much guys - we had an absolute blast!!

Wow, just wow! What a fantastic holiday. 5 destinations and we loved them all! What an amazing experience booking through Hello Island. After booking and payment, we received an unbelievable itinerary full of valuable information and recommendations, which allowed us to experience tours, beaches, restaurants, bars, and shows which we would otherwise not have thought of. Internal flights, a missed ferry (weather delayed) and speedboats, hopping to the different islands and ending in Bangkok, all added to our adventure. We would most definitely recommend Hello Island for any travel to Thailand. Thank you Remmert you outdid yourself!

We recently had the pleasure of working with Hello Island travel agency to plan our holiday to Phuket in December 2024, and we couldn’t be more thrilled with the experience they provided. From start to finish, their service was exceptional, and they truly went above and beyond to make our trip unforgettable.

Right from our initial consultation, the Hello Island team impressed us with their professionalism and expertise. They listened attentively to our preferences and needs, offering personalized suggestions that perfectly matched what we were looking for in a holiday. Their knowledge of Phuket—from its stunning beaches to hidden local gems—was evident in every recommendation they made.

The comprehensive travel plan and itinerary they crafted was nothing short of perfection. Every detail was thoughtfully arranged, from our flights and accommodations to local transportation and certain pre-planned activities. They even included some unique experiences that we would never have discovered on our own, like going to watch the Festival of Lights and a sunset boat tour around the Krabi and Phi Phi island. The balance between relaxation and exploration in the itinerary was spot on, allowing us to fully immerse ourselves in the beauty and culture of Thailand.

One of the standout aspects of working with Hello Island was their exceptional customer service. Throughout the planning process, they were always responsive and approachable, answering our questions promptly and accommodating last-minute changes with ease. By way of an example, when we arrived in Patong, we were informed that our accommodation had not been paid for. This could have been a stressful situation, but after contacting Remmert of Hello Island, the matter was resolved within 30 minutes to our complete satisfaction. Their swift and effective handling of the issue demonstrated their commitment to customer care and gave us great peace of mind.

Thanks to Hello Island, our trip to Thailand was everything we hoped for and more. Their meticulous planning and genuine care made this holiday one of the best we’ve ever had. Based on our experience, we confidently stand as brand ambassadors for this superb travel agency and highly recommend and endorse them as the travel agency of choice for travellers to Thailand. We will be planning our next travel adventure with them, for sure!

The Bosse Family
(Cape Town, South Africa)

WOW! What an awesome experience! Your booking made it really simple, your digital brochure was very informative and very impressive. You really went above and beyond a booking agent, everything was planned to perfection, right down from the recommendation for hotels to the transfers.
Thank you from the bottom of my heart. You really made the trip stress free and we will definitely recommend your service to all our friends and family.
Hope your business thrives from booking to booking! Have a blessed 2025!

Hi Remmert
Thank you so very much for a well arranged trip. Every flight, ferry, speedboat and transfer was perfectly arranged
We would be 200% happy recommending you and Hello Island
Kind regards
Alan and Trish, Cape Town, SA

The experience was great because we didn’t not have any hassles . We travelled and transferred with ease as first time international travellers. The trip was worth every single penny. The company is doing great because they provide an efficient travelling experience worth a life time of memories. The travel booklet that is provided is very helpful because you have things to do and know where to go. I’ll definitely be doing Thailand again with Hello Island.

All the hotels and transfers were so effective and effortless, the package we had gave us the best exposure of all the beautiful places to visit in Thailand. I would recommend using you for every trip going forward.

Everything on our holiday was perfectly planned. From hotels, transfers, flights etc. It could not have gone any better. The hotels Remmert recommended and booked for us were exceptional, and the digital travel booklet was a great added bonus for first timers to Thailand.

We highly recommend Hello Islands.

Well organized and 5 star accommodation. No short cuts thank you so much.

Our holiday in Thailand earlier this year was simply amazing and one we will remember and treasure forever. My mom and I spent two magical weeks travelling around, spending time in 4 amazing hotels provided by the Hello Island package. I hope these memories never fade.

Fantastic!

Trip was well organised. Booklet received in so much detail, excursion suggestions and info regarding the area. Hotels, transport and flights worked like clockwork.

Contacted Remmert a few times via WhatsApp and he immediately responded with info, directions and links to various excursions (especially when we used the sky train for the first time - could not have done it without him)

The service we received from Hello Island is 11/10. We basically decided where we wanted to go and when and they did the rest. We had no problems, and everything went smoothly. Great service!

Remmert Malan service are the best.Seaview patong hotel service and staff excellent. Will recommend him to everyone. Goes out of his way to make it an unforgettable holiday with the best prices by far.

Amazing Holiday in Thailand with Hello Island and Remmert!

I cannot recommend Hello Island and Remmert enough for organizing the most incredible holiday in Thailand! From start to finish, everything was seamless and perfectly planned.

I visited the stunning Phi Phi Islands, vibrant Phuket, and bustling Bangkok. Each destination offered unique experiences, and thanks to Remmert’s expertise, every activity and accommodation exceeded my expectations. The Phi Phi Islands were a slice of paradise, with crystal-clear waters and breathtaking views. Phuket had the perfect mix of relaxation and adventure, and Bangkok’s vibrant energy and cultural landmarks were unforgettable.

Remmert was attentive, knowledgeable, and always available to answer any questions or provide recommendations. He truly made me feel like a VIP throughout my trip. The attention to detail and personal touch in every aspect of the planning made this holiday one for the books!

If you’re considering a trip to Thailand, Hello Island and Remmert are the dream team to make it happen. Thank you for helping me create lifelong memories

The service was excellent, professional and accurate. All the bookings were done without any delays with checkins. All transfers were on time and professional as well as safe.
All the hotels were great in terms of customer service.
I am planning my next trip already and referred two other customers.

Hello islands service is excellent. Booked a trip to Phuket and everything went smooth. Will definitely use them again and recommend them.

Personal attention and prompt feed Back was amazing!

Excellent service from Remmert. Quick responses and always happy to assist with any questions or giving suggestion of how to set up one's travel plans.

Our experience was awesome. Everything well organized, from flights to transfers and accommodation. Remmert and his team from Hello Island are definitely recommended for a Thailand experience.