Hellocloth Reviews 

Do not order from this company they will steal your money,total scam stay away from them they will rip you off

I could hide this feelings of joy. I am so so happy right now. Thanks a lot. I got my cloth as ordered. It was the latest cloth in vogue and I need to get it. Thanks for not dissapionting me. I will order next time and ask people to order from you. I really recommend your fast delivery and up to date cloth. Keep updating your shop and I will keep ordering. Thanks once again.

Hey, it’s already my second review over here. That’s because you Didn’t write back to me on your website and on my email. As I’ve said before, I would like to change the dress I ordered from size medium to small. Would love to get the address to return my dress to. Order
Number HE41249-XA. Please get back to me, love the dress and been dying to change the size !!

Total scam!! Do not buy from this company!!!!!!!!!

Absolutely no contact very disappointing

I wanted to share my experience with this company with anyone looking to order from here. I ordered a jumpsuit from them in the spring. I received it in July, 3 months after I placed the order. It came and was too small because apparently their sizes are fitting to Chinese not American sizes. I returned the item two weeks after receiving it. I tracked my package and it was received at their address on 7/30. First I had to prove via email that it was received! Customer service gives you the run around in every email correspondence. When I had proven proof of receipt of the merchandise, the customer service representative indicated I would receive my refund in 10-15 days. It is now 9/25 and I have not received my refund! They say they are not scammers (their words not mine), but I'm not so sure at this point! DON'T ORDER FROM THIS COMPANY! YOU'LL BE SORRY!!! I KNOW I AM!!!

This company is horrible to deal with. They sent me a damaged item that was also the wrong color, and was much shorter than the photos on the website, and the quality of the fabric was cheap.

When I contacted them, they offered to refund me $8.00 on a $40.00 item. Since then I have sent photos and several emails to only get an automated email with no conclusion.

I will never again order from this site. Its cheap products from China, that they glam up with skinny models and funky jewelry.

Still waiting to receive my 100 dollars order.
The Dhl tracking number the conpany provided is unknown by DHL.

It seems that the "company" "politely" communicate as if the products is on the way, ignore the possibilty of refund and systematically send another false tracking number.

this is the response I recdived to the email I sent through their site.
................................................................................

Thank you for your email.
From the tracking information:

2018-09-04 10:19

Awaiting collection by recipient as requested

The order  HE45993-XA（ ） is in your country now, you will get the parcel soon, please wait patiently for more days. The tracking number is 7976498795 and you can track via 

(i erased tge link aa its forbidden here).

Or you can contact with your local post office to check more details of the delivery status.
Hope you will receive your order soon.
Have a nice day.
Best regards,

Fanny.wang
Customer Service Team

Helloclothe sells the best clothes at affordable prices. their customer relationship is the best you can ever ask for. Top quality store 😍

Hellocloth is such a wonderful site. They give a detailed product description so you dont end up buying the wrong thing. Definitely shopping with them again

Very nice shopping site , quality is perfect , delivery time is exact and customer services is the best .

Just Received a dress from Hellocloth for my wife and couldn't be happier , i ordered it online and it came on time , it was so beautifully packaged with note from the shop welcoming me to Hellocloth family , not only is there customer services amazing but also the dress is good quality .

Very satisfied with my order and also wanted to express how pleased I was with shopping for my wife through your shop, She is very happy with dresses.

I ended up receiving the package around 10 days later. The dresses will need to be slightly altered, which I expected since her hips are a little bit wider than the product measurements. Overall, I am very pleased with the fit and quality of the dresses, especially considering their suitable price point.

I never had confidence in the idea of online shopping until the point when the moment that I visited LUVYLE. I've loved it so much that I have to disclose to the whole world and that is the reason I've assessed it 5 stars! Everything is up to satisfaction. Their customer organizations are so fulfilling. I promise you the idea of the outfits. Easy to-wear, direct and enchanting dresses essentially perfect for you to go up against the world. Their transportation is in like manner extraordinary. Basically endeavor it once and I'm sure you'll be appreciating it also!

Almost one year on and no dress or refund. Getting emails from a fanny Wang. Scam for sure

I am in love with the red maxi I bought on hellocloth. Two amazing things about this site are: quality and quick delivery. I was surprised to see the amazing quality of the dress(which was a discounted product). The dress looked too good in real than in the pictures. Also, I am surprised to get the dress delivered so quickly.

I am not a great fan of online shopping. But, a friend of mine suggested me Hellocloth. I am happy to take a decision to buy clothes on this site.I had a wonderful experience buying clothes on this site. The fabric of the dresses is just amazing. Also, the pricing of the dresses is very reasonable. I will strongly recommend this site to everyone.

Giving this company 1 Star is still too much!!!

Canadian buyers beware!! This company will take your money and you'll never see the clothes or your hard earned money.

I placed an order on June 24, 2018 and because it was an order for summer clothes I opted to cancel my order by the end of July.

I have been waiting and fighting for a refund since then and today is September 15th (in 9 days it'll be 4 months since I placed the order). Here is a list of excuses and scams I've received to date:
1) "we so busy with too much orders"
2) "please send pictures of your order." Really? you took my money!
3) "And next time frame will be 10th Aug— 20th Aug.please wait patient patiently and we will try to refund you then." Never got a refund.
4) "We will refund you within 5~7 days, so please check your account later." Never got my money.
5) "And since you paid to us through Credit Card, it usually takes a few days for the refund to appear on your card statement". Still no money.
6) "we have applied for an emergency refund for you" - still no refund
7) "I'm sorry that there are many orders because of the busy season recently." Got this 2 months after I placed the order.
8) "I have made your refund USD:94.93 in emergency status and told our financial manager that your refund has been reported for a long". Got this Sept 2 still no refund.
9)" I'm sorry that there are many orders because of the busy season recently. Got this on September 10th - still no refund. And, see excuse #7, same BS lies.

And, my personal favorite..........
10) " I have checked the refund, there is something wrong with our financial account, we just fixed it. But we lost all the refund record and need to resubmit the refund request to our financial department." Really???

So, there you go shoppers!! It's going on 4 months of total BS emails, no crappy clothes and still no refund!!!!

DO NOT SHOP WITH THIS COMPANY. I was going to give up but decided that I will continue the good fight for all the others who are and were honest enough to leave a review. It's time to shut down these scammers and give our money to legitimate companies who won't hose us. I've also decided to reach out to legal counsel to see what can be done to stop this dishonest, scamming, fraudulent company.

Dear Hello Cloths - please do not reply to my review! I've read and heard enough of your crap to last me a life time. Thanks !

As i have shopped earlier with hellocloth i was sure that they will bring up something good to me and they did i ordered two shirts and my order was just on time with good material of clothes...i am happy to again experience them and i would love to do it again...

It is the worst website.
The quality is soooo bad.
The delivery time is very long.
The return policy is not fear.
I bought some items from them and I will throw it.
It is not useful even to wear in home.
I regret to deal with them and also about the time that I spent to try to return the items with no benefit.

My order no is HE40293-XA.
No need to try to solve as your team tried to help and they offer me some options doesn't make sense

I lost my time and approx 1 month waiting the delivery and finally I received the items with bad packaging, bad quality. And when I asked to return the items they explain that this is your return policy which honestly drive any customer crazy.

NEW UPDATES...
THEY CONTACTED ME 1 MONTH AGO AND THEY PROMISED TO REFUND A COMPENSATION FOR THEIR MISTAKE..UNTIL NOW I RECEIVED NOTHING.
HOW IS BIG COMPANY CAN'T SERVE ONE CUSTOMER CAN SATISFY THE OTHERS???
I SENT TO THEM THAT I DON'T NEED ANY COMPENSATION.
BASED ON MY EXPERIENCE WITH THIS COMPANY I WOULD LIKE TO RECOMMEND ALL OF YOU NOT EVEN TRY TO BUY ANYTHING FROM THEM.
THE IMAGES ON THE WEBSITE LOOK GREAT BUT IN REAL LOOKS SHIIIIIT