Hi Bonsai Support Team, I just wanted to say thank you for giving me access to my account and for being so patient while I transferred my remaining $24. Your team responded quickly and consiste... See more
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Company details
Written by the company
One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform. Trusted by thousands of agencies and consultancies.
Contact info
PO Box 191651, 94119, San Francisco, United States
- support@hellobonsai.com
- hellobonsai.com
Replied to 9% of negative reviews
Typically replies within 24 hours
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10 stars
The ONLY site out there actually offering to help people with free legal templates, etc. no strings attached.
Wish there were more of you in the world!!!
Great equality and easy to download
Great equality and easy to download. No hassle of inputting your email and other stuff.
it was simple and free no tricks thank…
it was simple and free no tricks thank you
Fabulous and helpful!!!
Great little platform, lots of potential
So far, and I've only taken the platform on a test drive, I am quite impressed! This is not a 5 star review (yet) because I do believe there's a few things that could improve esp' at the pricepoint of the solution (professional) which is not inexpensive.
I've hit a few snags setting up and trying different plans and support has been super helpful.
Tried the tax module and it didn't quite do it for me, the lack of mileage logging and a bug not allowing me to create reoccurring expenses into the past, present and future was also a bit of a letdown. I'd probably develop a tighter integration there with Quickbooks, I think a reciprocating data viewer could be helpful there vs trying to reinvent the wheel - esp' at the pricepoint of the tax module. I'd say include it for free at least until you make it as, or more competitive than QB Self Employed.
The scheduling integration with GoogleCal is amazing, and having it all in one platform is very useful.
I would be happy to revise this review once I am full throttle flipping work using all the functionality accordingly. Until then, I have to say I would recommend this platform so far.
Great! Consolidated CRM for Small Biz
A CRM for small businesses that consolidates important tools in one spot. My favorites include the scheduler, contact form, proposals/contracts, accounting, and banking that handles personal vs business transactions.
Direct and quick
After looking at several other sites, I really appreciated being able to get straight to the download AND have choice of PDF or DOCX formats. A worthwhile two minutes.
Straight forward with no gimmicks or time delays
Easy to access and applicable templates.
Been a bonsai customer for over a year…
Been a bonsai customer for over a year now. We've pretty much built our business on it. It's not a bad app, in fact the solution is great. The support however, is non-existent. Expect a reply in 2-3 days maybe.

Reply from Bonsai
Has to be illegal.
Apparently I'm paying Bonsai to hold my paychecks hostage. This has to be illegal. I received my first payment on the platform, and Bonsai won't let me access my own money. I get an error message - "Payouts for your account have been put on hold. Please reach out to our support team to resolve this issue and continue accepting online payments." I've been sending chat messages and emails to the support team for almost a week now, and haven't heard anything from them. Nothing about this ridiculous process was disclosed before I PAYED for Bonsai, and I cannot access my own money!
Found exactly what I needed👍
Excellent resource
Excellent resource! Easy to navigate and quick! No long process only to finish and discover hidden fee for use.
Excellent source for legal documents…
Excellent source for legal documents without having to provide personal information.
Just what I was looking for
Just what I was looking for. Lost my book and Tenant needs her receipt. Thank You
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