Hella Heels Reviews 

161
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning designs, noting that the footwear is exceptionally comfortable, sturdy, and perfectly suited for dancing and performances. Customers also appreciate the helpful support team, mentioning that staff members are always kind, professional, and quick to resolve any sizing or order questions. Some reviewers were not happy with certain items, noting specific issues like unexpected defects, tears, or noticeable scuffs on the fabric after only a few uses. A few other people also felt that order processing could be improved, mentioning incorrect item shipments or frustrating difficulties with returns and automated customer service responses.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous designs, comfort, and amazing quality of the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Quality

Customers had positive experiences with quality, frequently praising the comfortable fit, sturdy build, and... See more

Order

Users describe ambiguous interactions with order experiences, as many customers report smooth transactions,... See more

Staff

Customers consistently note positive experiences with staff, frequently praising team members for going above... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the valentines edition heartbreaker open toe boots. Height is perfect, colours are perfect, the soft velvety cushion sole is perfect. Very gorgeous shoes. Super quick delivery this time... See more

Rated 5 out of 5 stars

I have purchased and returned clothes and shoes from this company and have always had the sweetest customer service experiences. My most recent interactions were with Daphne and Elizah; they did an in... See more

Rated 5 out of 5 stars

Excellent quality products as well as customer service. When my package was damaged during the shipping process, one of my items fell out and was lost. I contacted HellaHeels customer service and Daph... See more

Rated 5 out of 5 stars

When such a high quality product meets personal service it completely changes how I feel as a customer. I was traveling and very confused about something I was trying to order, and they were fast, kin... See more


Company details

  1. Shoe Store

Written by the company

Leaders for iconic pole dancing shoes, thigh high heels & stilettos. Designed by Dancers for Dancers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

161 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(161)

45 reviews in the last 12 months

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Rated 4 out of 5 stars

I absolutly love the designs and colour…

I absolutly love the designs and colour selections and how you cater to larger feet aswell, glittari would be my favorite range but i do love everything you bring out. Would you ever consider making some shoes to general use aswell with less heel and platforms but keep your amazing style and zing

11 December 2024
Unprompted review
Rated 5 out of 5 stars

I am absolutely satified

I am absolutely satified. I have maybe 6pair of shoes and diferent type. But my faforite are stiletto glitterati. Trully recommended.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Boot Platform, but get your protectors!

Oh man. The stealth thigh high boots killed it. Love the entire heel and look. But yall. Get your protectors! Two nights of dancing and the image wore off on the front of the platform and the sides. On the third night the achilles portion is already rubbed off. And I haven’t even touched the pole with them.
They are an amazing set of heels for a pair of jeans. And if you don’t do any type of stage work. I’m switching the red laces out for the black laces this weekend.
If there are any left, GET THEEEEM. RUN. LOL

Great drop yall. Love them.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!

I loved all the items ordered! Everything is really nice quality and fits really well. Plus I feel so sexy in my new heels/bikini!

30 March 2025
Unprompted review
Rated 5 out of 5 stars

I love my Snake in my Boot hella heels…

I love my Snake in my Boot hella heels so much that I'm considering getting a backup pair next time they're in stock. They're really comfortable, durable, and fit better / feel sturdier on my feet than a lot of the other heels I have.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

8 pair and counting- you won’t find better

I have gone on to get no less than 8 pair of these pole boots, all of which remain to this day looking and performing like I just picked them up yesterday. Every lady I’ve introduced to this company has gone on to buy multiple pair as well. There’s just something …’ohhhhSHIT’ when you show em the Hella tag on the tongue in that sexy ass font! That’s right..Hella. 🤘 recommend all the time and surely always will!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

9inch Manhunt boots

I love my recent purchase of the 'Manhunt' boots in 9inches, the new fit is fabulous. I'm so happy that you are producing more styles in 9inches, that's my favourite heel height. I would love to see more 9 inch styles and colours with future drops, keep up the good work! Thank you!

30 April 2025
Unprompted review

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