Hek Jones Solicitors Reviews 

Natalie Cromwell and rhian picton made our Christmas bright,what an asset for hek jones they are.can’t believe it took only two months to sort out our first home.was stressing but they were there to make me at ease.highly recommend them.

Hek Jones assisted me with the purchase of my house. As a first-time home buyer, I was a little anxious and worried about the delay due to the chain as my mortgage offer was about to expire. Helene Reiminger was excellent throughout; she took her time to guide me through the process, she was clear with the instructions and took her time to explain when further clarity was required.

The amazing thing about the HEK Jones team for me was when Helene was on annual leave, the vendor decided to do an early exchange, Lucy and Alexandra were there to help immediately.

If you are looking for a reliable team, I would recommend them without hesitation.

Thank you Helene, Alexandra and Lucy.

Selling our house through Hek Jones and in particularly dealing with Elise Evans our solicitor.
She was always prompt, honest above all approachable in all our dealings.
Our case was a little drawn out due to our buyers side, however Elise was always available to reply our concerns.
Would strongly recommend Hek Jones and in particular Elise Evans

Kamlesh n Kalpana Dholakia

We have recently sold our property using Hek Jones and have had a very positive experience. This is our second time using Hek Jones. Natalie and Rhian communicated well with us throughout, always on the other end of the phone if we needed anything and very prompt in sending things through to us. They made the house sale a smooth process and fees were very reasonable. Would definitely recommend!

Hek Jones is currently representing me in the sale of my house.
I would just like to say I will never use them again no response from them they want you to do all the work never answer any ther messages you leave with them
Not happy with service which they provide very disappointing

Mc

Great communication throughout our remortgage and excellent service. Thank you to Emma, Lucy and the team at Hek Jones.

Hek Jones were appointed my conveyancer by Yopa. Overall not bad but the Solicitors need to actually speak to clients not rely on emails as problems can be sorted in seconds not days

Very surprised with reading positive reviews, following our experience. Worth being aware of:

- You do not have a solicitor day-to-day on your account, but a paralegal/trainee
- They have a 3 day response SLA
- Their basic fee only covers 4 hours work
- They are not proactive and will not phone to chase unless you specifically ask
- They will not (this might be general solicitor thing) provide you with timelines or status of where you are in the transaction to help manage expectations

On the positive side, when you do speak to the team on the phone they're very friendly and act upon requests.

We would not use them again, so just be fully aware before appointing Hek Jones.

We engaged Hek Jones to do our conveyancing as a result of using Yopa estate agents. Having always used a local solicitor, a fixed fee remote service was a new experience. We were so glad to have employed them. Their service was great. Always contactable, and efficient in returning emails and calls. Wherever the problem with the sale chain was - it was never with us! Hek Jones were on top of everything, and had everything planned and ready to go when required. Will definitely return next time we need any legal services they provide. Very good value for money.

Lauren dealt with the sale of my flat, very smooth three month process, sometimes communication could have been better, but overall very pleased. Thank you Lauren and team. Gary.

Recently supported me with a house sale. I found Hek Jones Solicitors extremely helpful and felt fully informed and supported by them through the process. I dealt mainly with Elsie Evans who was both knowledgeable and friendly. I wouldn’t hesitate to use them again for anything in the future. Thank you.

I’d highly recommend Julia Hurren and her team. From the first enquiry to completion they were incredible to work with, making a long and tricky process much easier for us. They explained things clearly, always responded quickly to emails or calls, and worked flexibly and with good humour. I’d certainly work with them again.

This was my first ever sale and my solicitor (Julia Hurren) and both her assistants (Cath Barnes and Tracey Lea) were all incredibly proactive, helpful and kind when I was confused and had to ask very panicked questions! Highly recommended.

We have recently sold our house and used Hek Jones solicitors. The process was quick and simple. The staff were professional, friendly, helpful and quick to respond. Our house was completed in 9 weeks....amazing

Excellent service from Elise - from start to finish she kept us informed and every query answered.

Julia, Catherine and Tracey were excellent throughout the sale of my property. Always responsive and professional. I wouldn't hesitate in recommending them.

I had Matthew Francis and Holly Bowen help me for both my sale and my purchase. They completed my cash purchase in a matter of weeks and bent over backwards to meet my demanding timescale. Matthew was always easy to contact and went above and beyond to help me and answer any queries I had. Honestly the nicest solicitor I have dealt with. I would definitely use in the future and would definitely recommend Matthew and Holly. Thank you!

Elise was excellent at pressing other less motivated parties to arrive at exchange of house contracts in a timely manner - well done Elise, and all at Hek Jones who contributed

Fantastic service in sale of our probate property. Very professional and timely when answering queries, Elise in particular has been very helpful through the process and a pleasure to work with. Would highly recommend, and priced very reasonably.